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Water Leak Pano Sunroof

20K views 41 replies 22 participants last post by  DirtyDuc83 
#1 · (Edited)
Just took my NEW 2014 Summit through the car wash. Guess what. Sunroof leaks. I even joked when I picked it up at dealer that I hope the sunroof dosn't leak when I take it in for its first carwash.

You think when the dealer did Pre-Delivery Inspection and Prep and after taking it through their wash that they didn't notice? I doubt it. Leak is very noticable. Probably didn't care. I'm dissapointed now.

Also I know that at WAP we have a water leak test at the factory. I think every Van goes through it. I would assume JNAP would be the same? Must of missed mine I guess.

If Chrysler wants to compete with upscale brands then they need to improve quality. I love my Jeep but this is unacceptable and B.S!

Nevermind I have steering wheel shake at about 110km+ on highway speed. Heard it could be wheel weights and not being properly balnaced. Let's hope. Also condensation in the headlights which dissapears but dealer said nothing they can do unless it gets worse. Also some loose carpet at B-Pillar pass side. Nothing they can do about it. Not really that big of a deal but still B.S!

$74,000 MSRP Vehicle. You'd think there wouldn't any issues. Especially with their vigorous supposed quality clamp down. I knew it was too good to be true. :lol::mad:
 
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#7 ·
wap2012, did the dealer said anything about clogged drain or dirt in the seal rubber? I did a google search and that seems to be the main reason for sunroof leaks...

did you try to check to see if there is anything messing up with closing the sunroof? I would assume dirt isn't the problem, but maybe dealer haven't get the drain cleaned as it is supposed to!
 
#17 · (Edited)
wap2012, did the dealer said anything about clogged drain or dirt in the seal rubber? I did a google search and that seems to be the main reason for sunroof leaks...

did you try to check to see if there is anything messing up with closing the sunroof? I would assume dirt isn't the problem, but maybe dealer haven't get the drain cleaned as it is supposed to!

I have pictures. When I take it through a touch less type car wash with the nozzle jets it leaks. The leak or drips form on the centre plastic piece of the sunroof. The dealer checked the drain tubes/holes etc and said that wasn't it which I guessed it wouldn't be. They said that the sunroof wasn't flush or level and so they adujusted the sunroof and made it more level. This actually did help to lessen the drips but it still drips when I go to this particular car wash where they use the water jets.

I've tried other car washes or soft touch washes and no drips. So must be this particular car wash has the jets set possibly really high? I'm going to get my brother to take his 2013 overland through this same car wash to see if his pano leaks as well.

I don't really want to go to the dealer again for service because they didn't fix the problem anyaway. And I don't trust their technicians. I don't want them ripping apart my headliner etc.. and then having more problems or rattles after they mess around. It's happend to my brother before where they had to remove the headliner in his 2010 JGC SRT8 and then he had worse leaks, rattles etc...

I will wait until I can get my brother's 2013 in for a test on this particular car wash. Might be just this car wash has its jets set really high psi or something. Although I've taken my 09 charger through it with no problems and no leaky sunroof. So it's just B.S.

I hate Chrysler Service. Useless.
 
#5 ·
I was hoping my Overland would be trouble free but we had a lot of rain yesterday and I was driving around town all day and my roof leaked a couple of times. Heard a gurgling sound then water started dripping from behind the sunglass holder. I'm out of town now but guess I will have to take it to the dealer next week. I'm very disappointed, especially considering my Jeep went through the extra quality audit.
 
#9 · (Edited)
Boy, you would think after having the pano roof for 4 model years now, you think they could install it so it doesn't leak. I wonder if robots install the pano roof since they install the rear liftgate and many of those were misaligned and even the so called inspectors never noticed it. Or else they figured to just let the customer deal with it. No offense to Marlon or Chevy since they don't do inspections.
 
#6 ·
Now it's time to get worried! It's raining Today, I will keep my eyes on my sunroof to check for leaks! My car had been to 2 car washes and I drove the car right after that and I haven't seen a problem. The caveat is that both times were dealer washes, one right after they took the car out of the truck and another one before I took the car... I haven't take it to a car wash myself.

if that start to happen looks like chrysler are gonna have to recall and fix the problem!

Has anyone been through lots of rain and car washes without a leak problem?
 
#20 ·
Now it's time to get worried! It's raining Today, I will keep my eyes on my sunroof to check for leaks! My car had been to 2 car washes and I drove the car right after that and I haven't seen a problem. The caveat is that both times were dealer washes, one right after they took the car out of the truck and another one before I took the car... I haven't take it to a car wash myself.

if that start to happen looks like chrysler are gonna have to recall and fix the problem!

Has anyone been through lots of rain and car washes without a leak problem?

Chrysler has not been able to fix the problem over a 4 year span so what makes you think they will be able to fix it now? Also just to let you know, recalls only apply to parts that affect the overall safety of a vehicle, so a recall aint going to happen for a sunroof.
 
#8 ·
It clearly says on Page 247 of the Owner's Manual that while the 2014 Jeep Grand Cherokee may be Trail Rated and can be Driven on Roads, Taken Off Road, In Sand and Through Snow............It should Never Be Washed or Driven in the Rain !! ;) ;)
 
#10 ·
Drove my Overland w/pano roof 100 miles on interstate in sometimes driving rain today, and been through the local high pressure touchless carwash. Knock on wood, no leaks.
 
#12 ·
No leaks here with the pano roof. Washed it the last 2 Saturdays in a row and it rained the last 2 Mondays in a row and neither time did it leak.
 
#15 ·
Is it a bad omen that I'm having absolutely no problems with my new JGC? :eek:
 
#18 ·
It was raining here today for the first time since I have it and did not really notice any leaks. However, I did go on the back seat and touched on the tracks that the pano glass slides back into and it was wet. Is this normal or should I be taking I back to the dealer? It was a minimal amount of water, but was still there.

Very happy with it and so far only issue I've had with it. But it might be normal. And just the drain system.
 
#21 ·
I've mentioned this before, I believe on this thread, that I've had my Overland through several different car washes, driven over a hundred miles on the interstate in pouring rain, and haven't had a drop of water come inside. Any opening roof windows in any vehicle can be problematic. My wife's Compass sprang a leak through its sunroof after 2 1/2 years of ownership. The front reading lights filled up with water. We took it to the dealer and he checked the drain tubes, which were clear, and then adjusted the glass itself, which he said was the problem. That was three years ago, and it's never leaked again. I didn't want a sun or pano roof in my Overland, but that's the only way I could buy it. I love the vehicle, but if I could have, I would have ordered it without the pano. We can't always get what we want. I wouldn't lose sleep over it.
 
#22 ·
I just purchased a Limited '14 with the pano sunroof. Yesterday, there was a steady rain coming down, and after going to breakfast, I turned the corner. Water dripped, pretty steadily out from behind the sunglass holder. I'm scheduling an appointment for this afternoon. It's amazing to me that this would happen with a brand new vehicle!
 
#28 ·
Had a Patriot with the sunroof Had it back to 5 different dealers to repair the leaks mostly coming from the overhead console They were never able to fix it from new gaskets to the drain tubes Had to trade the car in for a liberty no sunroof now 2014 limited no sunroof

Be sure to document everything and get all the info I wasnt able to do NYS lemmon law because it wasnt mechanical!!!
I will admit the all worked very hard to correct the problem and did their best

but never again sunroof
 
#30 ·
Well, after 17 months of ownership, my 2014 Overland has developed the leaking issue. It showed up as a leak to the front corner of the sunglass holder and it also for the headliner in that section wet.

Looks like a trip to the dealership is order. I have 2 safety recalls to also take care of anyway.
 
#33 ·
So, according to the dealership, my issue was plugged drain lines for the pano sunroof. I find it hard to believe, since the vehicle is only 1.5 years old and I have never left the sunroof open while the vehicle has been parked.

He told me that this is common among vehicles with sunrooves (grammar?) This is the 6th vehicle I've owned with a sunroof (1987 Honda Accord, 1993 Honda Accord, 1999 Jeep GC Limited, 2008 Honda Civic Si, 2011 Honda Ridgeline RTL, and the 2014 Overland) and NONE of the previous vehicles ever had an issue with leaking.

I cited faulty design and he looked at me like I had 8 heads.
 
#34 ·
So, according to the dealership, my issue was plugged drain lines for the pano sunroof. I find it hard to believe, since the vehicle is only 1.5 years old and I have never left the sunroof open while the vehicle has been parked.

He told me that this is common among vehicles with sunrooves (grammar?) This is the 6th vehicle I've owned with a sunroof (1987 Honda Accord, 1993 Honda Accord, 1999 Jeep GC Limited, 2008 Honda Civic Si, 2011 Honda Ridgeline RTL, and the 2014 Overland) and NONE of the previous vehicles ever had an issue with leaking.

I cited faulty design and he looked at me like I had 8 heads.
I had a 1983 Honda Accord SE that developed this problem over time. It got progressively worse over time, even after cleaning out the drains. I finally gave up when the car was 19 years old with 197,000 miles on it and the transmission went out.
 
#35 ·
Well, it's 3 weeks since the dealer's service dept "cleaned' the vent tubes and I'm still getting water. I haven't opened the roof since the last service, so not sure what's up. Seal? Roof alignment?

I guess it's going back to the dealer.
 
#37 ·
Are you sure it's coming from the sunroof? There are other points of entry. Things I've read here mention roof-rail mounts, hatch seals, and others. Just sayin'.
 
#38 ·
Just an update, I installed a set of Rhino Rack roof racks and this required me to replace most of the roof rail bolts with the ones that came with the kit.

I made sure to use a lot of blue loctite on all of the bolts (even the few I didn't have to replace) and I haven't seen any leaks since. (knock on wood)
 
#39 ·
Snowman, any updates? I have developed the leak from sunglass holder area as well and it's pretty bad.
 
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