Originally Posted by RenegadeNY
And check this out... To replace the rear door actuator:
I asked for a detailed breakdown and this is what I get.
Where are the man hours x hourly rate??? Even at 100 an hour, its not a 7.5 hour job to replace a door lock.
I smell price gouging. This will potentially be reported over to the BBB and FTC.
Those #s dont make sense.
That is a great question for the dealer. You might want to get that information and include it with your complaints.
The FTC won't be much help. Here is their position on individual complaints.
"The FTC cannot resolve individual consumer complaints, but we have tips to help you get your money back."
You may have a local/state agency that will help, but usually you have to spend money first.
After you get a real detailed estimate, check with another dealer. While unlikely, it is possible the numbers are correct.