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Old 02-21-2016, 02:10 PM
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Alignment issue?

Hey guys a few months ago I had an oil change done at the local dealer. Shortly after I noticed the steering wheel was turn slightly to the right (you would only notice if in the drivers seat). I should have took it back to the dealer, but I had no way to prove they did something. I thought it was only an alignment issue as the car pulls to the right slightly. As a result I went to a reputable tire shop in the area to get an alignment. They re-aligned it according to the computer results or whatever it is called. That never solved the problem so I took it back to them a few weeks later, and they still weren't able to correct the issue. They advised alignment is not the issue. What else could be causing the steering wheel to be slightly turned to the right and pulling to the right?

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Old 02-21-2016, 09:11 PM
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Re: Alignment issue?

If the wheel is off and the vehicle still has a pull, there is a problem somewhere. Could be that they only adjusted the front toe and called it done. WK2's are FULLY adjustable (front camber, caster, and toe / rear camber and toe). Second, could be a tire issue (radial push/pull). Do you have a printout of the alignment results? I'm willing to bet money the caster angle is too low on the passenger front.
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Old 02-21-2016, 09:39 PM
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Re: Alignment issue?

Quote:
Originally Posted by Ratchet View Post
If the wheel is off and the vehicle still has a pull, there is a problem somewhere. Could be that they only adjusted the front toe and called it done. WK2's are FULLY adjustable (front camber, caster, and toe / rear camber and toe). Second, could be a tire issue (radial push/pull). Do you have a printout of the alignment results? I'm willing to bet money the caster angle is too low on the passenger front.
Thank you so much for helping me out. I know it's not the tires or wheels as I recently switched out the wheels and tires and have the same issue. It's actually the reason I got the 2nd alignment.

I attached a photo of my first alignment. I am trying to find the 2nd one.
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Old 02-21-2016, 09:41 PM
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Re: Alignment issue?

http://s23.postimg.org/sbd1h950b/image.jpg
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Old 02-21-2016, 10:45 PM
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Re: Alignment issue?

Appears our friend "Alberto" performed a classic Toe N Go alignment on the front end only. I do hope they didn't charge you for a full 4 wheel alignment or say the front toe is all that can be adjusted on your vehicle because that's not a true statement. Judging by the printout, the tire store has a Hunter alignment system.....which is fantastic as long as the tech knows how to use it.

From the results posted, I'm glad I didn't bet too much money. By the front caster angle alone, the vehicle should be drifting a bit left. Im a perfect world, vehicles will favor the side with the lower caster. However, with the rear camber and toe out of spec, it appears it's actually kicking the vehicle a bit towards the right. It baffles me that places with a top line alignment system will still to this day, hand a customer a printout showing in black and white (or color) that their vehicle hasn't been properly aligned and expect you to pay top dollar for the service.....or lack of. They generally give the excuse "it's not factory adjustable.....you'll need additional parts." I'll wait untill I can see the other printout you have before recommending a fix.
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Old 02-22-2016, 04:27 PM
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Re: Alignment issue?

[QUOTE=Ratchet;1266122]Appears our friend "Alberto" performed a classic Toe N Go alignment on the front end only. I do hope they didn't charge you for a full 4 wheel alignment or say the front toe is all that can be adjusted on your vehicle because that's not a true statement. Judging by the printout, the tire store has a Hunter alignment system.....which is fantastic as long as the tech knows how to use it.

From the results posted, I'm glad I didn't bet too much money. By the front caster angle alone, the vehicle should be drifting a bit left. Im a perfect world, vehicles will favor the side with the lower caster. However, with the rear camber and toe out of spec, it appears it's actually kicking the vehicle a bit towards the right. It baffles me that places with a top line alignment system will still to this day, hand a customer a printout showing in black and white (or color) that their vehicle hasn't been properly aligned and expect you to pay top dollar for the service.....or lack of. They generally give the excuse "it's not factory adjustable.....you'll need additional parts." I'll wait untill I can see the other printout you have before recommending a fix.[/QUOTE

Wow man you know your stuff. That printout is a a different language to me.
Here is the second alignment results

View image: image

Once again thanks for helping.
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Old 02-22-2016, 04:54 PM
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Re: Alignment issue?

Alot of places like to provide this type of printout to make is look confusing enough as to where most folks will just ignore it and be on their way.

Sent you a private message...
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Old 02-22-2016, 05:07 PM
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Re: Alignment issue?

Couple things... One if you have Quadra-Lift you MUST go to Settings then Suspension then Wheel Alignment Mode in the UConnect. Second and very important, make sure they are using the Air Suspension numbers not the standard suspension numbers to align to. I can also tell you from experience very slight deviations from dead on make a noticeable difference.

The steering wheel alignment is adjusted two ways. Gross adjustment with the tie rod ends and final adjustment is done with a scan tool hooked up under the dash to center it dead on. Some techs don't have the tool or take the extra time. Search around for alignment on Jeep Garage. There's a lot of good info.
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Old 02-22-2016, 08:18 PM
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Re: Alignment issue?

mophead said a mouthfull in that last paragraph. The problem with most wannabe alignment techs is that they simply just don't care. They set the front toe and call it done.
The sad part is that with the newer alignment systems, a full alignment can be performed in around 30 minutes on our WK2's. Yes, even WITH quadralift!
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