Originally Posted by AAAA
Memo to FCA:
Forget about trying to come up the latest tech and focus on basics like training your salepeople. I'll bet sales would increase markedly.
For fear of saying anything I will say this. My brother recently sold vehicles while he went back to college. I discovered when he did this that vehicle sales people are a very unstable group. They very seldom stay with one dealership for very long or even with one particular brand. Not defending them but because they move around so frequently they know little more than you do from reading the brochure.
PS: My own particular dealership where I bought my Jeep went though 5 Service Mangers in 2 years. The last one coming from a Chevrolet dealership. How could he be expected to know anything about Jeeps?
It could be the southeastern area of Michigan has a more frequent turn over of dealership employees because it is in the heart of the American automobile industry and lots of opportunities are available.