In response to your "!!! Brand New car !!!!
It's mechanical, it will break or there's a chance that maybe, it's just bad. Any idea how may parts are on a vehicle? Even a Bentley can have problems with 10 miles on it.
Just as a perfectly in shape athlete that does everything right could fall over and die, 1 of your thousands of parts may be bad from the get go. Think about every nut, bolt, electrical part there is on a car from this generation.
Out of all of the thousands, 1 part is or goes bad. It's a miracle that any brand of vehicle with this many parts work 99% of the time if you really think about it.. Everything has to be just right. Sure, we pay a lot of money for our vehicles, but it happens.. It's rare, but it does.
Remember, only a very small percentage of vehicle owners are on sites like this and others. And typically, they only register if they have a problem, such as this is your first post. Now answer this, how many people that don't register have no out of the ordinary problems?
I'm pretty sure that there's been over 150,000 of these WK2's sold. There's 19,XXX members registered here. This is probably the largest WK2 site. Of those 19,XXX, a small portion are WK2 owners.. The rest have other Jeep vehicles..
And with everything mass produced, sometimes a bad piece slips through the cracks. You're worried? Not me...
Now, is the shock a common problem? No
Quadra-Lift? A whole different story.. lol