New 20" Factory Rims Scuffed by Dealership When Replacing - Jeep Garage - Jeep Forum

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Old 10-14-2015, 04:18 PM
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New 20" Factory Rims Scuffed by Dealership When Replacing

Looking for opinions. Had some non-damage related corrosion on my 20" Overland rims. They were replaced under warranty.

When I got my Jeep back of course all four brand new rims are scuffed up. Dealership is saying something about having someone "repair" them.

I thought these couldn't be repaired....And if they can be repaired - long term will I have issue with peeling/corrosion down the road? I live in the Winter "salt" belt.

Seriously they scuffed brand new rims. Can't believe it. Rims taken off had zero scratches just a few corrosion spots (coating appeared to be too thin, new ones are much thicker looking)
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Old 10-14-2015, 04:42 PM
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Re: New 20" Factory Rims Scuffed by Dealership When Replacing

Quote:
Originally Posted by LoveMyFirstJeep View Post
Looking for opinions. Had some non-damage related corrosion on my 20" Overland rims. They were replaced under warranty.

When I got my Jeep back of course all four brand new rims are scuffed up. Dealership is saying something about having someone "repair" them.

I thought these couldn't be repaired....And if they can be repaired - long term will I have issue with peeling/corrosion down the road? I live in the Winter "salt" belt.

Seriously they scuffed brand new rims. Can't believe it. Rims taken off had zero scratches just a few corrosion spots (coating appeared to be too thin, new ones are much thicker looking)
Typical. My SRT had two $1500/ea wheels with GOUGES in them, and they tried to hide it with a convenient blob of tire sealant. They had to replace them.

Yours looks like light scuffing in the clearcoat. That can be repaired to good as new. Even nasty curb rash can generally be repaired to perfection by wheel repair specialists.

I wouldn't get too upset if they do a quality repair. Inspect it closely and make them redo or replace it if it's not perfect. You should not be able to tell it was repaired when they are done, anything less, unacceptable.
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Old 10-15-2015, 12:01 PM
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Re: New 20" Factory Rims Scuffed by Dealership When Replacing

Agreed. They can be refinished. I have seen some amazing repair work done. I had new shoes put on last year and they damaged one of them. It was raining like crazy so I didn't notice the scratches with the wheels all wet. Unfortunately it wasn't until 3 days later when it stopped raining and I washed the cars that I noticed. At that point there was no returning to the shop.
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Old 10-15-2015, 12:30 PM
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Thanks! You both are making me feel better about this. At this point they are going to try to buff out the marks, but that is pending the wheel refinishing guys looking at them, that is just the service advisor's opinion. : )
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