Originally Posted by Jrunner01
Why did Michelin do anything like this for you if it was not Michelin's fault for Jeep using the wrong class of tire in their ORAII package?
Also you referred to Michelin having a program, what do you mean by this?
Back then, they had a customer satisfaction program. I do not know if they have it still. The Latitudes are now well established within Michelin in different models. Maybe, back then they wanted to secure upcoming contracts with Jeep and felt this was a way out and keep the peace. Since this only effected a small amount of customers at the time. I founded out about only by talking to them and letting them know I felt Jeep let me down. If the dealers knew about, for sure they did not tell us know about the program.
My augment was with Michelin the traction was dangerous. Despite all the siping they offer, the water evacuation points on the sides is small compared to an off road tire. This tire is design for the highway and to maintain the quietness inside. If you read the accounts by others who feel the Latitudes are a negative, the major issue is traction.
By all means, it is Jeep's fault and still is. To this day, they still believe that the Latitude can handle off road situations just like in their promo videos. One of the key features of any off road tire that the Lat's lack is resistance to stone penetrations. The more ply's you have the better the resistance. Another element to look at is the tread design that helps the minimize damage to the tire structure. All they kept repeating from customer service was that the Jeep engineer's found no problems with the tire. I guess they think as good as the Jeep's advanced 4x4 transfer case in the Overdrive and QTII, it will solve all problems.
If you order a GC Trailhawk trim, Jeep gives you a real on/off road all terrain tire, the first generation of the GY Silent Amour Wangler. I have not checked recently if the still do. At the New York Auto Show this week, I had to take the Camp Jeep ride out of tradition and of course I landed in a 2014 GC model (I hoping for the new Cherokee). I notice the GC tires were GY Silent Amour.
Best for now.
Laredo X, Trail Rated, QTii, Sele-Terrian, Quadra Lift, Off-Road Adventure Package ii, Nokian Rotiva AT, Tow, AFE CAI, Custom Sound System ( HAT speakers, JLAudio , Pioneer , JBL MS-8 & RF 3.sixty.3 -- see the writeup link below for more details)