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  #145  
Old 01-12-2014, 01:13 AM
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Re: 2014 Jeep Grand Cherokee Overland- Granite

Nice ride!
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  #146  
Old 01-12-2014, 12:41 PM
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Originally Posted by JeepGCOverland View Post
Update on the new engine: I have noticed 2 things that worry me a little, but hopefully you guys can give me some answers: -Fuel economy is worse than before, even after the break-in period, by about 2 MPG for combined driving. Do you think this is an indication that something is wrong, or do you think that it could just be the winter gas? -The other day I started the Jeep after it had been sitting for 8 hours and it started and ran rough. I gave it some gas and it didn't feel or sound right. It felt and sounded similarly to how it did when the first engine died, although not as bad, which is why I was worried. It went away after a few minutes of driving. It wasn't overly cold, just about 32 degrees fahrenheit. I have been remote starting most of the time because it has been so cold here, so I haven't had a ton of experience starting it in the cold. I started it normally today and didn't notice anything (although I wasn't really paying attention), although today was about 60 degrees. This is probably just a normal cold start, but I am on edge because of the engine failure. Any input will be appreciated, thanks.
Eh, fuel economy will be variable to a degree engine-to-engine. Besides, I don't think you have enough time on that engine to really get it stabilized. Generally I don't start really looking at fuel economy until after 3-5000 miles. If you're really concerned get a scan tool and look at the long-term fuel trims to see if it's adding fuel for any reason. A dealership can check that pretty quick as well as look at some other baseline parameters like MAP values.

What did you mean by "rough" though? On mine I've noted that when cold I get a lot more engine vibration through the floorboard and steering wheel. It tends to fade significantly as it warms up and/or the outside temps are higher. Probably air-fuel related and/or cold rubber in the mounts transmitting more NVH.

Looking at these two points, you might want to have a dealership look at the fuel trims to rule out a small vacuum leak. That'll lower fuel economy and can cause an occasional cold "roughness" before the PCM compensates.
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  #147  
Old 01-25-2014, 06:24 PM
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Re: 2014 Jeep Grand Cherokee Overland- Granite

4300 mile update:

The Jeep will be going into the shop sometime soon to get many issues resolved. Here they are:

-Worse MPG after engine replacement (4 MPG worse on average)
-Engine is not running very well in the cold, smells like gas
-Leather above passenger armrest is wrinkly, isn't on the other 4 doors
-Plastic piece that goes around the gear shifter, upholders, and Selec-Terrain is misaligned and has a nick (was there at delivery)
-Tailgate handle is not flush with tailgate
-Voice commands are not working
-Bluetooth disconnects when on calls or playing music
-ACC/FCW braked for no reason twice in a day, got a message to clean the windshield the next morning even though the windshield was perfectly clean
-Taillight is not aligned correctly
-Hood is not aligned correctly (gap on one side bigger than gap on the other)

None of these are huge problems, but I would like them addressed. I am close to Lemon Law status right now, and might do a buyback if I surpass the 30 days needed. I am not going to push too hard because I think the Jeep is fine, but I would prefer to have a vehicle that did not have engine issues so early in its life if I can get a new one through a buyback. The newer ones also have a lot of the kinks worked out.

If I was doing it all again, I would probably get one of the two Jeeps below:

-Granite/Indigo Overland, 5.7L HEMI V8, ORA-II, ATG

I would probably get ORA-II and have the dealer switch out the 18" wheels for the 20" wheels, or maybe get a set of more hardcore off-roading tires on the 18" wheels and buy a set of the OEM 20" wheels. I didn't realize I was missing out on Selec-Speed Control when I skipped out on ORA-II until after I bought the Jeep. I might also consider Black Forest Green because it looks cool in the sun and almost no one gets it. I also might stick with the Beige interior. I have no problems with it, but the Indigo is more interesting.

-Deep Cherry Red/Brown Summit, 5.7L HEMI V8

The looks of the Summit have grown on me, and the Brown interior is awesome. I saw it for the first time at the Washington Auto Show today and like it much more than my Beige/Brown interior. I would also consider Granite, but the red looks nice and, in my opinion, makes the Jeep look more rugged in the Summit trim. My main issue with the Summit is that it doesn't seem as Jeep-like as an Overland, and as a purist, that is a big point of consideration for me. Insights will be appreciated.

If I am completely honest, I did not take enough time to figure out what I really wanted when I bought my Jeep. I decided I wanted one, test drove the one Summit the dealer by me had in stock (White with Black interior, V8) and went and bought one after 3 days of research (I delayed a month because I was busy but didn't look at all during that time). I didn't even go into the dealer other than for the first test drive (I didn't buy at the same dealer I test drove at) until I took delivery, and only looked at the one Summit when I test drove. My test drive consisted of a 5-mile drive, and nothing else. I didn't even try out the sound system. I really liked the Summit that I test drove and was sure I wanted the Summit, but I guess I forgot that during that month I delayed and decided I would like the Overland more from the pictures I looked at. If I could do it all over again, I would go into the dealer, look at all of the interior and exterior colors I was considering in the Overland and the Summit, try out both sound systems, and then make my decision. Maybe I would do the same thing again, but I just don't know because I got caught up in the excitement and didn't spend enough time figuring out what I really want. It looks like I might get a second chance to figure out what I really want, and I will definitely take my time this time around.

By the way, I am thrilled with my Jeep and would buy another one for sure. You can't really go wrong unless you get a 4x2 . Once these few SMALL issues get resolved I will be even happier.
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  #148  
Old 01-30-2014, 08:24 PM
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Re: 2014 Jeep Grand Cherokee Overland- Granite

I took the Jeep in yesterday because the FCW triggered multiple times while the 17 y/o was driving with his two younger brothers. This is a massive safety concern, and it happens every few miles when the feature is on. Obviously, he turned it off after the first time, turned it back on when there was no one near him to see if it happened again, and it did. I also experienced a MASSIVE clunk, almost like I hit something but I didn't, that thrashed me around. The entire dashboard lit up for 2-3 seconds before everything was back to normal. I checked absolutely every gauge and everything was operating well within normal parameters.

I am really pissed about Koons' response. They test drove the vehicle 70, test 70 miles today and claimed they were unable to replicate the issues. My guess is that they left the FCW off the entire time out of stupidity, but I will ask tomorrow. They refused to fix any of the misalignments saying everything was within normal parameters. They dismissed the discolored, wrinkled, terrible piece of leather above the passenger armrest as "variation in the leather" and refused to fix it. They said that the misaligned console trim is not adjustable (BS for sure) and refused to fix it. The taillamp and hood are also apparently within normal parameters as well. They clearly just don't want to deal with these problems, which pisses me off almost as much as the issues do. I'm definitely not letting my son drive the Jeep, so he will have to take the bus to school which is an inconvenience for all of us. Does anyone know of any way to file a corporate complaint and instigate the lemon law process?
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  #149  
Old 01-30-2014, 10:32 PM
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First, as far as the FCW going off erroneously there have been a couple of people who have reported this very same issue due to a misaligned radar sensor. It can be successfully fixed. How many times have you brought it in for this issue?

The exterior panel alignment does in fact have specs in the body repair part of the service manual and if indeed these parts are outside of those specs you are within your warranty rights to have them corrected.

Email or call Chrysler and explain the issues to start a case. Given your issues you'll likely be placed on the enhanced customer care program which is what happens when there is a high likelihood of a customer pursuing a buyback. Be persistent and steady with it. Don't allow excessive delays in service visits or between them (especially if a tech rep gets involved) but also don't be unrealistic timeframe-wise. When you reach the 3rd attempt you're in the ballpark to notify them for a final repair attempt. If this doesn't work, then you can go through your state to start a buyback.

If you're persistent it will either get corrected or you'll be ready and have your ducks in a row for a successful buyback.
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  #150  
Old 02-01-2014, 11:33 AM
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Re: 2014 Jeep Grand Cherokee Overland- Granite

They software update did fix the bluetooth and voice command problems. An update they applied to the transmission also makes it shift at better points for my aggressive driving style, although my transmission has always been smooth and great. The small issues, such as the leather above the passenger armrest and the tailgate handle were not fixed because everything was "within spec". The FCW did not randomly brake at any point on the drive home, but the ACC kept turning off after a minute or two because the front sensor was not clean (warning message), and then turning back on again after 5 or so minutes. This is the same warning I got before, although I got it more often after picking the Jeep up, meaning nothing is fixed. Oh, and the sensor is completely clean.

When I picked the Jeep up and started it, a "ticking" sound was heard at idle, sort of like the sound that is made when starting a gas stove. I didn't have time to leave the Jeep, so I drove it home, but it will be going back soon. Any ideas on what this could be?


Needless to say, I will be going to another dealer.
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  #151  
Old 02-02-2014, 07:56 AM
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Quote:
Originally Posted by JeepGCOverland View Post
When I picked the Jeep up and started it, a "ticking" sound was heard at idle, sort of like the sound that is made when starting a gas stove. I didn't have time to leave the Jeep, so I drove it home, but it will be going back soon. Any ideas on what this could be? Needless to say, I will be going to another dealer.
The ticking noise is likely your evap purge control solenoid and normal. It's directly over the engine intake manifold (under the plastic engine cover) and it's LOUD. Sounds exactly like you described--a gas stove starting up. If you're curious, pull the plastic engine cover off when you hear the noise and place your hand on the solenoid valve (it looks like a "bulb" of sorts. You'll feel it cycling.

Best way to recreate it is to do a fully cold start and let it idle down. At 3-4 minutes after the start you'll hear the ticking start. That's the solenoid. Give it another 3-4 minutes and it'll stop. It will also run at other seemingly random times as well.
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  #152  
Old 02-02-2014, 10:44 PM
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Re: 2014 Jeep Grand Cherokee Overland- Granite

Thanks for the help (again) Peter. I am emailing Jeep tomorrow to see if they will give me a replacement. I will either get a JGC Overland with the ATG and most likely ORAII (color undecided, Granite is still probably my first choice, followed by Deep Cherry Red and then Black Forest Green) or a Jeep Wrangler Rubicon X. While I love my GC, it is my third vehicle (that my son is driving) and a Wrangler would be more fun. I also want to pick one up just in case Fiat ruins the redesign. It is the only Jeep in the lineup that harkens back to the CJs. Oh, and I might be picking up a few of those too if I end up buying a place in the country. I really like the place I am looking at right now and it looks like I could get a very good deal as well. It is less than 2 hours from my main house, meaning that I would be able to go down there quite often and get some off-roading in.

Sorry that I haven't been adding too much interesting stuff. I promise that the whining will stop and I will get up some cool pictures and maybe some video soon! I also might get the Jeep (whatever Jeep I have then) out to my place in Arizona this summer.
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  #153  
Old 02-07-2014, 01:17 AM
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Re: 2014 Jeep Grand Cherokee Overland- Granite

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Originally Posted by JeepGCOverland View Post
Thanks for the help (again) Peter. I am emailing Jeep tomorrow to see if they will give me a replacement. I will either get a JGC Overland with the ATG and most likely ORAII (color undecided, Granite is still probably my first choice, followed by Deep Cherry Red and then Black Forest Green) or a Jeep Wrangler Rubicon X.
Wow!

Sorry to hear about all the problems with your awesome looking WK2.

Have you reconsidered the 2014 Range Rover Sport? I was all set to order a 2014 (or 2015) WK2 Overland to replace my 2012 Overland but your recent issue have given me pause.
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Old 02-07-2014, 02:15 PM
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Originally Posted by Snipe315 View Post
Wow! Sorry to hear about all the problems with your awesome looking WK2. Have you reconsidered the 2014 Range Rover Sport? I was all set to order a 2014 (or 2015) WK2 Overland to replace my 2012 Overland but your recent issue have given me pause.
Seriously? What IS it with you guys that spout this stuff? I could understand it if you asked if he had considered a Lexus. Range Rovers? Not terribly high on the reliability side--he'd have a similar set of odds in having problems. Perhaps more likely.
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Old 02-07-2014, 08:03 PM
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Re: 2014 Jeep Grand Cherokee Overland- Granite

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Originally Posted by Snipe315 View Post
Wow!

Sorry to hear about all the problems with your awesome looking WK2.

Have you reconsidered the 2014 Range Rover Sport? I was all set to order a 2014 (or 2015) WK2 Overland to replace my 2012 Overland but your recent issue have given me pause.
Thanks. It does look good!

I am considering the RRS as an additional vehicle to replace my Lexus GX460, not a replacement for the Jeep. If I got rid of the Jeep, it would be through a buyback and I would get another one (another Overland or a Wrangler X) as a replacement.

I have had the worst experience out of anyone on the forum, so don't hold off because of my experience. It was only the early builds that had problems, and 99% of them were software issues. JGCs built in August or later have almost no problems.
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  #156  
Old 02-08-2014, 03:15 PM
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Originally Posted by JeepGCOverland View Post
Thanks. It does look good! I am considering the RRS as an additional vehicle to replace my Lexus GX460, not a replacement for the Jeep. If I got rid of the Jeep, it would be through a buyback and I would get another one (another Overland or a Wrangler X) as a replacement. I have had the worst experience out of anyone on the forum, so don't hold off because of my experience. It was only the early builds that had problems, and 99% of them were software issues. JGCs built in August or later have almost no problems.
Nah. You didn't have the worst experience. Someone on here had two buybacks/replacements in a row due to electrical issues--mostly caused by water getting into the vehicle via leaks. There's an interesting YouTube video somewhere of his second one completely freaking out on the side of the road on the way home from the dealership (he had just taken delivery, it was raining, it leaked).

So...it can always be worse...
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