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  #277  
Old 11-21-2010, 07:44 PM
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Re: Any saddle interiors out there ?

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Originally Posted by RMac View Post

I get it... you're frustrated. But "Chrysler has to be responsible for its dealers?" Come on now. This is not a Chrysler-specific issue. It's an issue with all manufacturers. Dealers can't guarantee when a custom-ordered vehicle will show up. They just can't.
I don't expect a guarantee. I expect Chrysler to give its dealers detailed information about what is happening at the factory so that correct information is passed onto their customers, and I expect Chrysler to demand ethical business practices from its dealers (not intentionally misleading customers on build times so that they make a sale). I don't see why that is too much to expect from a company.

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  #278  
Old 11-21-2010, 07:46 PM
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Re: Any saddle interiors out there ?

it's not.
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  #279  
Old 11-21-2010, 07:47 PM
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Re: Any saddle interiors out there ?

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Originally Posted by rdalcanto View Post
I don't expect a guarantee. I expect Chrysler to give its dealers detailed information about what is happening at the factory so that correct information is passed onto their customers, and I expect Chrysler to demand ethical business practices from its dealers (not intentionally misleading customers on build times so that they make a sale). I don't see why that is too much to expect from a company.
^^X2
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  #280  
Old 11-21-2010, 11:31 PM
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Re: Any saddle interiors out there ?

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Originally Posted by rdalcanto View Post
and I expect Chrysler to demand ethical business practices from its dealers (not intentionally misleading customers on build times so that they make a sale).
I'm with you... except for this part. I'm sorry, but I'm just not buying it. Dealers get a bad rap, and a lot of times, deservedly so. But this argument makes no sense. The dealer hasn't "made the sale" until you take delivery of the vehicle. I agree with you about providing better info to dealers. There's always room for improvement there - and in the case of the WK build schedule - there's a LOT of room for improvement. But I think the conspiracy theory about intentionally misleading you is going too far.
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  #281  
Old 11-22-2010, 02:44 AM
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Re: Any saddle interiors out there ?

So nobody has gotten a saddle overland yet? Anybody close? I have mine on a train halfway here to Denver already. Est Delivery 11/29.
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  #282  
Old 11-22-2010, 02:49 AM
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Re: Any saddle interiors out there ?

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Originally Posted by RMac View Post
I'm with you... except for this part. I'm sorry, but I'm just not buying it. Dealers get a bad rap, and a lot of times, deservedly so. But this argument makes no sense. The dealer hasn't "made the sale" until you take delivery of the vehicle. I agree with you about providing better info to dealers. There's always room for improvement there - and in the case of the WK build schedule - there's a LOT of room for improvement. But I think the conspiracy theory about intentionally misleading you is going too far.
They "make the sale" the second there is a signed contract. To say otherwise is wrong. They just haven't made delivery. I agree that the dealers don't have a lot of control in the process, but a simple "I don't know" is better than all the B.S. mine throws out.
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  #283  
Old 11-22-2010, 08:18 AM
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Re: Any saddle interiors out there ?

Chrysler is not in the business of special orders. This is a hot model out right now and a lot of people special ordered to get the features and colors not available at the beginning. This of course is causing a lot of logistic issues and delays.

For a streamlined ordering process Mini Cooper has it down pat. Since you can configure a cooper in over a million different ways most people special order those. You can track up to the minute just where your car is in production and what boat and port it will come in on.
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  #284  
Old 11-22-2010, 08:32 AM
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Re: Any saddle interiors out there ?

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Originally Posted by jeep2011 View Post
Chrysler is not in the business of special orders. This is a hot model out right now and a lot of people special ordered to get the features and colors not available at the beginning. This of course is causing a lot of logistic issues and delays.

For a streamlined ordering process Mini Cooper has it down pat. Since you can configure a cooper in over a million different ways most people special order those. You can track up to the minute just where your car is in production and what boat and port it will come in on.
Maybe not for the Grand Cherokee but for some of Chrysler.
Look how the 500 will be marketed
this is from the WSJ today

By JEFF BENNETT

For the launch of the Fiat 500 subcompact, Chrysler Group LLC is giving car buyers something they don't usually see these days: a dizzying array of options and feature choices.

Fiat showed off the 500 model at the Los Angeles car show this month. It will be sold in the U.S. in January.
The car, which goes on sale in January, will be available in three versions—"Lounge," "Sport" and "Pop"—offering 14 exterior colors, 14 seat colors, six wheel styles and a range of graphical designs that can be applied to the car's body panels, allowing customers to make their Fiat just about the only one of its kind.

All told, there will be about a half a million combinations, Chrysler says.

Chrysler hopes the chance to individualize the tiny 500 will draw a wide range of customers, from teens buying their first car to baby-boomers downsizing to a smaller vehicle.
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  #285  
Old 11-22-2010, 08:43 AM
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Re: Any saddle interiors out there ?

Sorry, my comment yesterday was not only a reflection of my own personal experience, but was based on what I see on this forum from others (new person comes on saying they just ordered an Overland and it will be delivered in 3 weeks....). I do believe my particular dealer was being as honest as possible when they told me 2 months (the average according to Milous). What has me coming a little unglued is the fact that nobody at Chrysler can explain to me why my dealer shows that my status has gone from D1 back to D, and if my expected delivery date still stands. I will know soon enough I guess. (My dealer did have me put down a NONREFUNDABLE $1000 deposit to order the car, even though putting my name on the order will get a car they otherwise can't get for a long time onto their lot, whether I buy it in the end or not).
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  #286  
Old 11-22-2010, 09:15 AM
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Re: Any saddle interiors out there ?

Well I think the 500 is Fiat's baby and they have configured a system similar to mini's to compete. I don't think such a system is deployed to the whole Chrysler lineup. Even if they have plans for this it will be a while since the ownership is so new.
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  #287  
Old 11-22-2010, 12:20 PM
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Re: Any saddle interiors out there ?

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Originally Posted by jeep2011 View Post
Well I think the 500 is Fiat's baby and they have configured a system similar to mini's to compete. I don't think such a system is deployed to the whole Chrysler lineup. Even if they have plans for this it will be a while since the ownership is so new.
I totally agree!

Only time will tell if they can even pull it off with the 500.
Not looking good if they get even the "typical ordering" of a Jeep Grand Cherokee delivered on schedule.
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  #288  
Old 11-22-2010, 06:17 PM
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Re: Any saddle interiors out there ?

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Originally Posted by N8Star View Post
Ok. Its official. Let it be known through out the land that the race is back on. There are no saddle interiors out there yet. Who will be the first.....
I actually believe DJ Weaver and think he was telling the truth with his saddle pics. He hasn't been back to the site since 11/15 and his signature says he took delivery on 11/10. Only thing is I didn't notice him on Milous' tracking page....
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