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  #13  
Old 03-17-2011, 09:23 PM
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Re: Do Your Seats Look Like This?

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Originally Posted by DGora31 View Post
there is no way that should be normal wear on any leather... sure the leather can show some sign of wear but that looks like the leather is pulling away from the cushion on that first picture... I would contact that dealer 2 hrs away from you by phone first... speak to a manager and tell them you bought the jeep from there and LOVED their service but that you noticed the leather on your seats were showing an unusual sign of wear and ask to send him a picture of the seats to his email ... send him those pictures, be pushy about it but make sure to be nice about it as well... you get way more bee's with honey than with vinegar. After he confirms the seats are in fact defective then take your husband and his meaty hands to the dealership and have them replace them!
DGora31, "take your husband and his meaty hands" cracked me UP! I can already tell we are going to be using that one around here a whole bunch.

Thanks again, everyone, for your feedback.
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  #14  
Old 03-18-2011, 08:05 AM
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Re: Do Your Seats Look Like This?

I think it is pretty common for a service department to give preferential treatment to customers who purchased their cars from them. I view it as a partnership between you and the dealer.
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Old 03-18-2011, 08:18 AM
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Re: Do Your Seats Look Like This?

My CTS V had a smililar problem and the dealer said it was normal. I think that seats are very expensive and since you basically have to replace the entire seat to fix the wrinkle the dealer has probably been instructed to not warranty this type of thing.

It goes without saying - assuming the dealer will not cover this (i would be surprised if any dealer would), you should be loading those seats with leather conditioner on a frequent basis. Leather that is not dry will never crack and is much more resistant to wrinkles.
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Old 03-18-2011, 12:40 PM
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Re: Do Your Seats Look Like This?

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Originally Posted by moosehead View Post
my seats do not look like that. they remain firm and uncreased despite the presence of my rather large and powerful buttocks.
So if you squeeze 'em real hard - can you exceed your tire pressure?
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  #17  
Old 03-18-2011, 04:47 PM
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Re: Do Your Seats Look Like This?

I have had the same issue , The 1st week i owned my overland, total bs, Dealer was great and repalced my drivers seat but fit is bad fit < I luv my jeep , but there several quality issues like this

Ughhhh
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  #18  
Old 03-18-2011, 04:54 PM
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Re: Do Your Seats Look Like This?

i post pictures , my guess is that this a widespread issue , i also have a rattle that come when u extend the steering wheel , i can hear but the dealer cannt
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Old 03-19-2011, 08:21 AM
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Re: Do Your Seats Look Like This?

My seat has the exact same wrinkle....
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  #20  
Old 03-19-2011, 08:25 AM
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Re: Do Your Seats Look Like This?

Is this just a Saddle thing?
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  #21  
Old 03-19-2011, 09:03 AM
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Re: Do Your Seats Look Like This?

A joke was here.
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  #22  
Old 03-19-2011, 01:35 PM
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Re: Do Your Seats Look Like This?

Wow. No reason to be rude, Dan . . .
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Old 03-20-2011, 10:27 PM
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Re: Do Your Seats Look Like This?

^^^ That was a total joke...in no way was I trying to be rude....sorry about that. Will delete...again, my apologies...just trying to be humorous!
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  #24  
Old 03-20-2011, 10:39 PM
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Re: Do Your Seats Look Like This?

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Originally Posted by Dan JGC View Post
^^^ That was a total joke...in no way was I trying to be rude....sorry about that. Will delete...again, my apologies...just trying to be humorous!
No worries, I get it. You were excited about picking up that new Summit!
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