Re: Dealer For Service - Southern California
Not a lot of chatter here but figured I'd add my 2 cents.
I have been going to Santa Monica Chrysler, Dodge, Jeep, Ram. Overall, not particularly impressed with the service department. They have never made any of my service particularly easy in terms of finding and fixing an issue the first time. They also are not great at returning phone calls, and they must have a ton of business because it usually takes many days for an appointment.
I feel they also completely ripped me off by changing some of the filters a year earlier than recommended in the manual. Perhaps I was too trustworthy because my experiences with Ford and BMW went well, but I didn't check the manual and assumed they were performing the scheduled maintenance... well on schedule.
I will be looking for a good service shop in the near future. If anyone has one, please post!