Recall Campaign S49 - Jeep Garage - Jeep Forum

Go Back   Jeep Garage - Jeep Forum > Regional Forums > Select Your Region > International

Join Jeep Garage Today
Reply
 
Thread Tools Display Modes
 
  #1  
Old 09-26-2016, 03:50 AM
J.Wood's Avatar
Premium Member
My Jeep: 2015 6.4L SRT WK2
 
Join Date: Sep 2016
Location: ACT, Australia
Posts: 21
Thanks: 2
Thanked 2 Times in 2 Posts
Rep Power: 97
J.Wood is on a distinguished road
Garage
Recall Campaign S49

Evening all,

Has anybody done the S49 recall fix?

The letter states that it will take 2 hours, but my dealer said he needs it all day as it is a big software update.

__________________
I love how efficient my SRT 6.4L is!! You see, it coverts petrol into smiles, without any effort.

2015 SRT 6.4L
SSW Revenge Wheels
Reply With Quote
Sponsored Links
Advertisement
 
  #2  
Old 09-26-2016, 06:46 AM
Premium Member
My Jeep: 2014 3.0L WK2
 
Join Date: Feb 2013
Location: NSW Australia
Posts: 1,406
Thanks: 242
Thanked 263 Times in 201 Posts
Rep Power: 3527
SJandL has a reputation beyond reputeSJandL has a reputation beyond reputeSJandL has a reputation beyond reputeSJandL has a reputation beyond reputeSJandL has a reputation beyond reputeSJandL has a reputation beyond reputeSJandL has a reputation beyond reputeSJandL has a reputation beyond reputeSJandL has a reputation beyond reputeSJandL has a reputation beyond reputeSJandL has a reputation beyond repute
Re: Recall Campaign S49

Not done yet on ours (it can wait until Dec when next service is due) but reports from Aust owners (from various sites) report 5 hours but that includes normal servicing. ie: the recall added.

I'm not sure any one would take the vehicle in just for this recall, so consider it, including a normal service included, perhaps half a day.

My normal servicing means that I drop the vehicle off between 8-9am, take delivery of a loan vehicle (always) and then pick-up the Grand about the 4pm mark because that's when it suits me - so they have the vehicle all day anyway.
__________________
'07 WK Limited 5.7 Hemi (Sold)
'14 WK2 Overland CRD - ORAII
'15 KL Limited CRD - ADII, Tech Group, Electronics Group and Pano.
Reply With Quote
  #3  
Old 09-28-2016, 07:43 PM
New Member
 
Join Date: Nov 2015
Posts: 1
Thanks: 0
Thanked 0 Times in 0 Posts
Rep Power: 0
ansisr is on a distinguished road
Re: Recall Campaign S49

Quote:
Originally Posted by J.Wood View Post
Evening all,

Has anybody done the S49 recall fix?

The letter states that it will take 2 hours, but my dealer said he needs it all day as it is a big software update.
I had my 2015 GC Laredo Diesel done yesterday. Completely painless. Dropped the car off at 8.30am, got a lift home with the courtesy car, the dealer rang after 11.00 am to advise the car was ready, got picked up by the courtesy car 20 min later. All sweet. When I got home I did a test. If I turn the engine off and the car is in neutral and I open the car door it automatically engages 'P' position so I think that is the safety change. You can't leave it 'N'or in any gear where it may roll away.
Reply With Quote
  #4  
Old 10-20-2016, 09:09 AM
Member
My Jeep: 2016 3.6L WK2
 
Join Date: Jul 2016
Location: Perth, Aus
Posts: 5
Thanks: 3
Thanked 1 Time in 1 Post
Rep Power: 161
78HEMI is on a distinguished road
Re: Recall Campaign S49

I had my 2015 GC Limited Petrol done this week. No probs. But there wasn't a problem before it was done Make sure you read the information sheet provided by the dealer. Some important points about what NOT to do.
Reply With Quote
  #5  
Old 10-31-2016, 09:16 PM
New Member
My Jeep: 2015 3.0L WK2
 
Join Date: Jun 2012
Location: Brisbane, Australia
Posts: 3
Thanks: 0
Thanked 1 Time in 1 Post
Rep Power: 0
Sniper is on a distinguished road
Re: Recall Campaign S49

S49 Recall Warning!!

I own a 2015 Grand Cherokee Laredo Diesel.

Seven weeks ago I had the S49 recall done during my 20k service.
The next day my thermo fans started going ballistic at weird times.
After a five minute drive home from work the fans would be going nuts, running at absolutely max power, and wouldn't stop until I turned off the vehicle. Each time it happens it sounds like the engine is going to blow.
Up until that point my truck had never skipped a beat.

I spent the next five weeks repeatedly taking it back to the service guys for them to run tests. Each time they insisted they had done absolutely nothing that could have caused the problem.

Two weeks ago they finally admitted that multiple owners have now come forward complaining of the same issue.

Apparently it turns out that some recalibration of the engines running temperatures was also included in the S49 update.

Now they're waiting on Jeep to supply a patch to fix the issue.
They have no idea when it will be.

So now after more than seven weeks I still have truck that's screwed up.
Not happy.

Apparently it's effecting many GC Diesel models, I don't believe the petrols are a problem.

My advice, if you own a GC Diesel and haven't had the S49 done, don't let them do it, not until they sort out this issue.

Cheers
Reply With Quote
  #6  
Old 10-31-2016, 11:00 PM
Mozzie's Avatar
Member
My Jeep: 2014 3.6L WK2
 
Join Date: Jan 2014
Location: Sydney, Australia
Posts: 443
Thanks: 23
Thanked 101 Times in 76 Posts
Rep Power: 1500
Mozzie is on a distinguished road
Re: Recall Campaign S49

I had the recall done with my last service. Luckily, they did not disconnect the dash cam this time (some do). The video showed it connected to the computer for a while and all was done within a couple of hours.

No information sheet was provided by the dealer. They didn't even know what the recall was and said it was not the auto-park recall.
Reply With Quote
  #7  
Old 10-31-2016, 11:49 PM
DAC15's Avatar
Member
My Jeep: 2014 3.0L WK2
 
Join Date: Aug 2014
Location: Brisvagas, Australia
Posts: 134
Thanks: 35
Thanked 11 Times in 11 Posts
Rep Power: 16593
DAC15 has a reputation beyond reputeDAC15 has a reputation beyond reputeDAC15 has a reputation beyond reputeDAC15 has a reputation beyond reputeDAC15 has a reputation beyond reputeDAC15 has a reputation beyond reputeDAC15 has a reputation beyond reputeDAC15 has a reputation beyond reputeDAC15 has a reputation beyond reputeDAC15 has a reputation beyond reputeDAC15 has a reputation beyond repute
Garage
Re: Recall Campaign S49

Quote:
Originally Posted by Sniper View Post
S49 Recall Warning!!

I own a 2015 Grand Cherokee Laredo Diesel.

Seven weeks ago I had the S49 recall done during my 20k service.
The next day my thermo fans started going ballistic at weird times.
After a five minute drive home from work the fans would be going nuts, running at absolutely max power, and wouldn't stop until I turned off the vehicle. Each time it happens it sounds like the engine is going to blow.
Up until that point my truck had never skipped a beat.

I spent the next five weeks repeatedly taking it back to the service guys for them to run tests. Each time they insisted they had done absolutely nothing that could have caused the problem.

Two weeks ago they finally admitted that multiple owners have now come forward complaining of the same issue.

Apparently it turns out that some recalibration of the engines running temperatures was also included in the S49 update.

Now they're waiting on Jeep to supply a patch to fix the issue.
They have no idea when it will be.

So now after more than seven weeks I still have truck that's screwed up.
Not happy.

Apparently it's effecting many GC Diesel models, I don't believe the petrols are a problem.

My advice, if you own a GC Diesel and haven't had the S49 done, don't let them do it, not until they sort out this issue.

Cheers
Exact same problem with mine. still waiting on jeep for another update. seems weird though the last 2 days have been very hot in Brisbane and not once did the fans come on. But today its like 12 degrees cooler and the fans come on within 10-15min of driving. and they are sooo loud and you can feel it through the steering wheel.
__________________

2014 GRAND CHEROKEE
MY GARAGE:
BOOSTED
Reply With Quote
  #8  
Old 11-01-2016, 12:47 AM
New Member
My Jeep: 2015 3.0L WK2
 
Join Date: Jun 2012
Location: Brisbane, Australia
Posts: 3
Thanks: 0
Thanked 1 Time in 1 Post
Rep Power: 0
Sniper is on a distinguished road
Re: Recall Campaign S49

Yeah there's definitely no logic to how the fans operate now.
A few weeks ago I did a 10 minute drive down the highway at 5:30 in the morning when it was 18 degrees, and the fans were going stupid.
Then more recently I dragged my 2 tonne camper trailer up Cunninghams Gap when the temperature was over 25 degrees, the engine temp was climbing well over half getting close to 3/4, and the fans didn't go off once.
Whatever they've done it's really screwed up.
Reply With Quote
The Following User Says Thank You to Sniper For This Useful Post:
  #9  
Old 11-01-2016, 10:13 PM
Madmick's Avatar
Member
My Jeep: 2014 3.0L WK2
 
Join Date: Aug 2014
Location: Townsville Australia
Posts: 101
Thanks: 16
Thanked 13 Times in 11 Posts
Rep Power: 934
Madmick is on a distinguished road
Re: Recall Campaign S49

Same problem here with my GC diesel regarding the fans going ballistic,they admit it has been to do with the update and are waiting for a fix from the US mine also has a problem where sometimes when you stop and turn the car off the ignition still thinks the car is on,so you have to turn on then off again to rectify the problem.
Anyone else had this problem.


Sent from my iPhone using JeepGarage
Reply With Quote
  #10  
Old 11-03-2016, 07:08 PM
New Member
My Jeep: 2015 3.0L WK2
 
Join Date: Jun 2012
Location: Brisbane, Australia
Posts: 3
Thanks: 0
Thanked 1 Time in 1 Post
Rep Power: 0
Sniper is on a distinguished road
Re: Recall Campaign S49

Yep, in addition to the fans issue I also have the same ignition problem.
I tried to explain it to them when I had them looking into the fans issue but they insisted it was totally fine. I've tried to work out under which circumstances it's happening, but like the fans it just seems to be erratic and inconsistent.
I thought it might have something to do with the timing and order in which you stop, put on the park brake turn off the car, remove your seatbelt and then open the door. But it doesn't seem to matter what you do, it still happens.
It drive me nuts, why did they have to screw with something that was working just fine. My truck was perfect before all crap.
Reply With Quote
  #11  
Old 11-13-2016, 04:37 AM
Member
My Jeep: 2016 3.6L WK2
 
Join Date: Jul 2016
Location: Perth, Aus
Posts: 5
Thanks: 3
Thanked 1 Time in 1 Post
Rep Power: 161
78HEMI is on a distinguished road
Re: Recall Campaign S49

Here is the information sheet I received from my dealer regarding the S49 Safety Recall. Hope you can read it clearly...
Attached Images
File Type: jpg s49 (931x1280).jpg (492.3 KB, 8 views)
Reply With Quote
The Following User Says Thank You to 78HEMI For This Useful Post:
  #12  
Old 11-13-2016, 05:00 AM
Madmick's Avatar
Member
My Jeep: 2014 3.0L WK2
 
Join Date: Aug 2014
Location: Townsville Australia
Posts: 101
Thanks: 16
Thanked 13 Times in 11 Posts
Rep Power: 934
Madmick is on a distinguished road
Re: Recall Campaign S49

All good thanks


Sent from my iPhone using JeepGarage
Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


Similar Threads
Thread Thread Starter Forum Replies Last Post
Recall-recall... jlaskin Grand Cherokee - WK2 - 5 12-29-2015 01:57 PM
Recall 2011 Jeep Grand Cherokee Fuel Pump Issues Recall 9/20/2014 irishsaver Site News, Help, and Feedback 4 10-18-2014 05:17 PM
WK2 New Advertising Campaign NNman Grand Cherokee - WK2 - 6 07-19-2011 01:23 PM
Recall Alert affecting 2010 Jeep Grand Cherokee pjs1965 Technical Service Bulletins and Recalls 14 03-08-2010 06:12 PM
Safety Recall J33: Instrument Panel Top Cover TheHawk Trouble Shooting/Problems/Service 5 12-29-2009 07:56 PM

Powered by vBadvanced CMPS v3.2.3

All times are GMT -5. The time now is 02:44 PM.


Powered by vBulletin® Version 3.8.8 Beta 4
Copyright ©2000 - 2016, vBulletin Solutions, Inc.
Copyright 2012 - JeepGarage.Org
The Jeep Grand Cherokee Owners Community

JeepGarage.org is in no way associated with or endorsed by FCA US LLC. Chrysler, Dodge, Jeep, Ram, Mopar and SRT are registered trademarks of FCA US LLC.