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  #493  
Old 11-22-2011, 11:22 AM
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Re: Coops "Silver Surfer" Build Thread

I saw that ay the top of my news feed about ten minutes ago. Liked it! I agree its shady dealings. I'd honestly feel better about be purchase if they manned up and said,"They've told me that its at the powder coaters and we're hoping to get it in this week, but I can't promise you anything. I can cut some off shipping of give you a discount to your next purchase if you like. I sincerely apologize."

That's what it should say. Russ and his wife always seemed to be on top of it and pretty good on communication. Hope if ships soon for ya bud! I'm betting Marlin takes down your post as well as your comment by the days end.
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[SIGPIC][/SIGPIC]'05 WK Limited: Superlift 6", Bilsteins, Rustys adj. Trac bar, 4xguard front guard, Rear Guard, matrix/hoop, belly skid, rock sliders, and diff guard, Volant CAI, Gibson 3" CB, 315/70/17 Goodyear Duratracs, Diablosport Intune, xenondepot 6000k HID's, Putco Jet Yellow fogs. Build thread: http://www.jeepgarage.org/f14/oscar-the-grouch-build-thread-24810.html
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  #494  
Old 11-22-2011, 11:27 AM
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Re: Coops "Silver Surfer" Build Thread

Does Russ still have a part in the company?
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  #495  
Old 11-22-2011, 11:31 AM
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Re: Coops "Silver Surfer" Build Thread

^^None that I know of. From the sounds of it he offered it to his kids and they passed or tried it for a while and couldn't make a go of it and Russ and Anita wanted to retire so they sold off the 4xguard name to Marlin AKA JeepinbyAl. I believe Russ is still on a lot of the forums but doesn't have a hand in any of he product anymore.
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[SIGPIC][/SIGPIC]'05 WK Limited: Superlift 6", Bilsteins, Rustys adj. Trac bar, 4xguard front guard, Rear Guard, matrix/hoop, belly skid, rock sliders, and diff guard, Volant CAI, Gibson 3" CB, 315/70/17 Goodyear Duratracs, Diablosport Intune, xenondepot 6000k HID's, Putco Jet Yellow fogs. Build thread: http://www.jeepgarage.org/showthread.php?t=24810
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  #496  
Old 11-22-2011, 11:36 AM
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Ya seriously. It's all about communication.

I have a screen capture If they try to remove it!!! Hehe

Thanks for all your support guys
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  #497  
Old 11-22-2011, 11:40 AM
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Re: Coops "Silver Surfer" Build Thread

That's what I thought. Sounds like JBA can't keep up the great customer service that 4XGuard use to have. Russ was great with emails; he usually responded the same day. The only time there was a delay was when he was preparing for/at the Grand Slam Event in Moab.
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  #498  
Old 11-22-2011, 12:11 PM
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Exactly. Miss Russ already lol. Yea I figure there are bugs to work out when you transition ownership. Hopefully this will give them something to grow from.
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  #499  
Old 11-22-2011, 12:18 PM
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  #500  
Old 11-22-2011, 05:33 PM
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Re: Coops "Silver Surfer" Build Thread

Greg did you just get an email from Marlin? I just got one! Lmao thanking me for being a customer and offering free shipping through december 3rd haha I thought it was VERY funny that while we are bitching about them they send out that offer.
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  #501  
Old 11-22-2011, 05:41 PM
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Re: Coops "Silver Surfer" Build Thread

X2^^^^
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  #502  
Old 11-22-2011, 05:41 PM
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Re: Coops "Silver Surfer" Build Thread

Haha glad im not the only one
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  #503  
Old 11-22-2011, 05:43 PM
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Yup. I sent an email back asking for the discount to be applied to my current order. Such a templet of an email. That being said, we got the ball rolling some deals and what not. Still does nothing more my current predicament
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  #504  
Old 11-22-2011, 05:45 PM
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Re: Coops "Silver Surfer" Build Thread

What kinda deals?
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