2014 Grand Cherokee Map Update - Page 24 - Jeep Garage - Jeep Forum

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  #277  
Old 05-06-2015, 09:06 AM
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Re: 2014 Grand Cherokee Map Update

I sent an email message to Consumer Reports magazine and included a link to this thread. I do not subscribe to their mag, so they might just toss it. Also sent the same email to Pat Goss of the MotorWeek cable tv show.


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  #278  
Old 05-06-2015, 11:04 AM
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Re: 2014 Grand Cherokee Map Update

Quote:
Originally Posted by 46er View Post
I sent an email message to Consumer Reports magazine and included a link to this thread. I do not subscribe to their mag, so they might just toss it. Also sent the same email to Pat Goss of the MotorWeek cable tv show.

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The question and the response from Pat Goss.


Quote:
Message Body:
> I own a 2014 Jeep Grand Cherokee and one of the options is the in-dash
> navigation which has a map database dated 4 Qtr 2012. All 2014 and 2015
> Jeep Grand Cherokee's have maps that are 3 years old or more. We have
> tried to get updates, but none are available from the vendor Jeep uses. I
> have attached a link to a thread in a large Jeep forum that has begun to
> organize to get answers. I live in the area that was ground zero for
> superstorm Sandy, there are addresses and roads that no longer exist, but
> since the GPS database predates the storm I am at times directed to use
> these non-existent roads. Any advice or exposure you can provide would be
> greatly appreciated.



The response;

Quote:
No advice but will see if I can make it better known. This is however a common problem with several manufacturers.

Sincerely,
Pat Goss

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  #279  
Old 05-06-2015, 11:47 AM
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Re: 2014 Grand Cherokee Map Update

If I was you I would reply back... I know of no manufacturer today that has made a car with 2012 Maps (Built in February 2013) that has no idea when they might or if they will have an update for that vehicle.

None.
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  #280  
Old 05-06-2015, 12:21 PM
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Re: 2014 Grand Cherokee Map Update

Quote:
Originally Posted by Willx View Post
If I was you I would reply back... I know of no manufacturer today that has made a car with 2012 Maps (Built in February 2013) that has no idea when they might or if they will have an update for that vehicle.

None.
Might want to make sure you data to prove the point as he might come back with that, just a thought. Glad he did get respond back, hopefully some progress can be made by this contact.
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  #281  
Old 05-06-2015, 12:26 PM
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I agree in dash systems often lag 1-1.5 years on updates that may be "normal" i guess, though still not good. But at 3 years and to soon be passing 3 years as we are on the 2Q2012 it is not normal in industry at all. The 3 year mark was when it moved from late to unacceptable in my opinion.
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  #282  
Old 05-06-2015, 01:14 PM
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Re: 2014 Grand Cherokee Map Update

Quote:
Originally Posted by SnoFire View Post
Might want to make sure you data to prove the point as he might come back with that, just a thought. Glad he did get respond back, hopefully some progress can be made by this contact.
Agree with Silvermax there as well... But the great thing with this is that it is all easily verifiable from the Navigation.com website. Search vehicles with NAV from 2013...2014 Jeep Grand Cherokee was built in the last 2 quarters of the 2013 model year cycle (February-July.... August is the New automotive year). You will find All GM and Ford Products for 2013 and 2014 have 2015 Maps available (I did check internally with the GM ones).
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  #283  
Old 05-06-2015, 01:50 PM
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Re: 2014 Grand Cherokee Map Update

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Originally Posted by Willx View Post
Agree with Silvermax there as well... But the great thing with this is that it is all easily verifiable from the Navigation.com website. Search vehicles with NAV from 2013...2014 Jeep Grand Cherokee was built in the last 2 quarters of the 2013 model year cycle (February-July.... August is the New automotive year). You will find All GM and Ford Products for 2013 and 2014 have 2015 Maps available (I did check internally with the GM ones).
I'm not saying you are wrong or anything. The guy might just ask for verification or proof of what 46er was saying to him.
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  #284  
Old 05-06-2015, 02:01 PM
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Re: 2014 Grand Cherokee Map Update

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Originally Posted by SnoFire View Post
I'm not saying you are wrong or anything. The guy might just ask for verification or proof of what 46er was saying to him.
True... if I get some time this weekend, I might attempt to put together a document (only North American manufacturers though, I just can't go through that much data). Something that shows some timelines.

The media is pretty aware it is a good system, because they gave it top marks but they are likely NOT aware that the NAV is badly neglected for updates.
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  #285  
Old 05-06-2015, 02:46 PM
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Re: 2014 Grand Cherokee Map Update

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Originally Posted by mwiseman View Post
I posted on Facebook:

https://www.facebook.com/jeep/posts/10154833128181515

Anyone care to add their comments?
Greetings,

I have added my 2 posts to this sad saga as much as I hate Facebook.

I see JEEP sent you a response. I would answer them on on a FB reply:

"Thank you for responding to my post. At this time I do not feel that a PM to your FB page is going to help resolving my problem. I have received to many responses in this matter that has not been acceptable to me. I feel more comfortable to continue this conversation in the open here in Facebook:

Something to that effect.

MEMBERS, if you are on Facebook, please post if have not done so. The more posts with new names, the better the cause will be. IF it does not effect you, post anyway and help your fellow member.


Best for now.
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  #286  
Old 05-06-2015, 03:26 PM
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Re: 2014 Grand Cherokee Map Update

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Originally Posted by 1stJeepGC View Post
"Thank you for responding to my post. At this time I do not feel that a PM to your FB page is going to help resolving my problem. I have received to many responses in this matter that has not been acceptable to me. I feel more comfortable to continue this conversation in the open here in Facebook:
I did reply privately; but I will also continue to reply publicly.
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  #287  
Old 05-06-2015, 03:31 PM
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Re: 2014 Grand Cherokee Map Update

Quote:
Originally Posted by mwiseman View Post
I did reply privately; but I will also continue to reply publicly.
Greetings,

I urge to followup with a public reply once they answer the private one.

I also see their is non believer posting their. That is why we need more post from everybody or else this will go nowhere.

Best for now.
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  #288  
Old 05-06-2015, 03:46 PM
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Re: 2014 Grand Cherokee Map Update

The link posted in the comments links to jeepgarage.org. you should use Post #1 and permalink that. Then people will be linked directly to this thread.
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