2014 Grand Cherokee Map Update - Page 31 - Jeep Garage - Jeep Forum

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  #361  
Old 05-12-2015, 10:20 AM
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Re: 2014 Grand Cherokee Map Update

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Originally Posted by silvermax04 View Post
Maybe you could walk over at lunch and ask them when the 3 year old maps will be updated? Might work better in person then the canned email brush offs from customer service.
You mean, in person, as in the lobby receptionist? I'm pretty sure that's as far as you'll get.

I'm not sure that would offer any more pull than a properly addressed letter...

In fact, I can just picture the blank stare as she/he tells you she doesn't have any maps at her/his desk, but she/he could see if there are any in the supply closet...

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  #362  
Old 05-12-2015, 10:33 AM
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Re: 2014 Grand Cherokee Map Update

I'm hoping someone can help me. I have a 2010 Grand Cherokee with the 730N RER. I got my 2015 software and navigation update in the mail yesterday. I updated the software, per the manual, with no problems. I started installing the navigation update and went inside. My wife went outside about 30 minutes later and turned the key off! I thought the manual said that if the power went off during navigation update that it would resume when it was powered back on. I'm at work right now and do not have the manual with me. When she drove the Jeep this morning, the radio was stuck on the splash screen/Jeep Uconnect logo, and none of the buttons would work. Am I screwed? I would swear it said in the instructions that the radio could be powered off during the navigation update, but now I can't remember. I'm trying to get all the info I can before I get home and mess with it. Any help is appreciated.
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  #363  
Old 05-12-2015, 11:15 AM
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Re: 2014 Grand Cherokee Map Update

First, I'd try to start from the beginning again. If that doesn't work, maybe a battery disconnect, and try again. Last choice would be a call to dealer service.
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  #364  
Old 05-12-2015, 12:03 PM
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Re: 2014 Grand Cherokee Map Update

Quote:
Originally Posted by NetworkTV View Post
You mean, in person, as in the lobby receptionist? I'm pretty sure that's as far as you'll get.

I'm not sure that would offer any more pull than a properly addressed letter...

In fact, I can just picture the blank stare as she/he tells you she doesn't have any maps at her/his desk, but she/he could see if there are any in the supply closet...
she has a phone at her desk and she can call someone more in the know to come down and answer the gentleman's questions, or he can ask for a name of someone real to talk to and call. ill take face to face over a letter lost in a pile any day, anything is worth a try and could help, maybe it wont work so what nothing else has, a simple no effort walk down the street is worth a try.

we will see what happens on the 18th, im not holding my breath.
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  #365  
Old 05-12-2015, 02:40 PM
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Re: 2014 Grand Cherokee Map Update

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Originally Posted by jacko15 View Post
On Chrysler site this morning for '14 JGC: (Chrysler Group | Home | HERE)

"This product will be available May 18th. Please check back with us at that time - thank you!"

Heart be still!!!
Jacko15, thanks for the update. I am optimistic. After previous announcements and then delays, they couldn't do that again. There was some talk about limited memory in the early Jeep nav system. I hope the whole US map will fit in the early 14 GC.

Tom
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  #366  
Old 05-12-2015, 03:20 PM
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Re: 2014 Grand Cherokee Map Update

I also see on Chrysler Group | HERE

"This product will be available May 18th. Please check back with us at that time - thank you!"


Maybe all of our complaining is speeding things up.

Hopefully they will charge us an outrageous price for these updates, and they won't even be a noticeable difference in our home areas. LOL
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  #367  
Old 05-12-2015, 03:33 PM
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Re: 2014 Grand Cherokee Map Update

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Originally Posted by tllapointe View Post
After previous announcements and then delays, they couldn't do that again.
Tom
They did it three times last year before falling off the cliff and didn't bat an eye. Have had a lot of practice.
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  #368  
Old 05-12-2015, 04:13 PM
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I see that the 18th is only listed for the 2014s. 2015s still has that blurb about check back soon. Hopefully that is just an oversight and if by miricle they come through with an update on the 18th it is valid for the 2015 people also.
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Old 05-12-2015, 04:35 PM
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Re: 2014 Grand Cherokee Map Update

My guess is it won't be, but good luck!
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  #370  
Old 05-12-2015, 04:57 PM
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Quote:
Originally Posted by jacko15 View Post
My guess is it won't be, but good luck!
I am a 2014 was just hoping they provide it to all
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  #371  
Old 05-12-2015, 05:08 PM
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Even if we do get an update it will be 02/2014 and the last we'll ever see )
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  #372  
Old 05-12-2015, 06:06 PM
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Re: 2014 Grand Cherokee Map Update

Greetings,

If nothing on the 19th, then the letters will go out.

Best for now.
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