2014 Grand Cherokee Map Update - Page 47 - Jeep Garage - Jeep Forum

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  #553  
Old 05-20-2015, 09:38 PM
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Re: 2014 Grand Cherokee Map Update

Quote:
Originally Posted by silvermax04 View Post
Got a shipping notice also hopefully will be loading it on friday
Yeah, hopefully you'll get yours first and you can let me know how it goes

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  #554  
Old 05-20-2015, 11:18 PM
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Re: 2014 Grand Cherokee Map Update

Can't wait to hear about anyone's experience loading the update, especially what the software usb does.
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  #555  
Old 05-21-2015, 06:50 AM
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Re: 2014 Grand Cherokee Map Update

Does anyone know if there is a way to revert back, in the unlikely event there are issues?
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  #556  
Old 05-21-2015, 07:10 AM
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Re: 2014 Grand Cherokee Map Update

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Originally Posted by 46er View Post
Does anyone know if there is a way to revert back, in the unlikely event there are issues?
Greetings,

I think Willx indicated that the dealer has a way of doing it.

Best for now.
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  #557  
Old 05-21-2015, 07:26 AM
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Re: 2014 Grand Cherokee Map Update

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Originally Posted by michaelk View Post
Actually when not using the built in nav i use free google maps on my smartphone with a proclip dash mount so i know all about the dark side- lol. Google maps are free, updated DAILY, and have the 'realest' real time traffic for my area.

But luckily i'll be buying my official uconnect update now that it's available so life is good. I really enjoy the bigger screen and integrated nature of it even though it is inferior.

:-)

Yeah man, those Google maps and the (now removed) ability to be edited by anyone. Maybe closed editing and longer times are necessary to avoid things like these in just the last week.

Google Maps fixing its N-word problem - May. 20, 2015

Google Maps hides an image of the Android robot pissing on Apple | Technology | The Guardian
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  #558  
Old 05-21-2015, 07:59 AM
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The map order website is back down and now claiming 26 may as an available date for the maps. They must have sold their stock out in one day who would have thought lol. I got a tracking number that mine did get picked up by fedex so some did actually ship. Maybe with the rush release they only had time to make some.
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  #559  
Old 05-21-2015, 08:15 AM
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Re: 2014 Grand Cherokee Map Update

Greetings,

Thank you Willx for your input and assistance in getting the update moving.

And to the other members who pursed this cause as well with their letters, emails and Facebook posts.

Hopefully, FCA will not back the same mistakes for next release down the road.

Best for now.
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  #560  
Old 05-21-2015, 12:34 PM
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Re: 2014 Grand Cherokee Map Update

Quote:
Originally Posted by f1anatic View Post
Yeah man, those Google maps and the (now removed) ability to be edited by anyone. Maybe closed editing and longer times are necessary to avoid things like these in just the last week.

Google Maps fixing its N-word problem - May. 20, 2015

Google Maps hides an image of the Android robot pissing on Apple | Technology | The Guardian
The problem is, Google allowed anyone to edit things, but failed to set up a community of people responsible enough to vet those changes the way Wikipedia has.

Sure, anyone can alter or post articles on Wikipedia, but bad data usually doesn't live long with the group checking up and challenging things that seem suspect.

The result is, the majority of the information is pretty reliable. It may not always be complete, but that's why it's a good idea to check out the references that are cited at the bottom of the page. Often those sources lead to other sources that give you a better sense of a topic than you'd get from a traditional closed encyclopedia.

Certainly, Wikipedia should never be your only source of information (any more than Encyclopedia Britannica should have been back in the day), but at least you know the sources of the information, unlike that encyclopedia where the source is...the company.


Open source within a well-defined community is actually a far better way than a completely closed system. The key is the community.
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  #561  
Old 05-21-2015, 01:04 PM
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Re: 2014 Grand Cherokee Map Update

Quote:
Originally Posted by silvermax04 View Post
The map order website is back down and now claiming 26 may as an available date for the maps. They must have sold their stock out in one day who would have thought lol. I got a tracking number that mine did get picked up by fedex so some did actually ship. Maybe with the rush release they only had time to make some.
I ordered yesterday at 8:00 p.m. and immediately got an order confirmation email and a pending charge to my credit card. No shipping notice yet, and nothing but order confirmation by checking their website. I'm guessing my update is now in the black hole of backorder.
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  #562  
Old 05-21-2015, 01:17 PM
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Re: 2014 Grand Cherokee Map Update

They probably sent out the 'beta' versions and are awaiting feedback before full production.



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  #563  
Old 05-21-2015, 01:28 PM
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Quote:
Originally Posted by bill_de View Post
They probably sent out the 'beta' versions and are awaiting feedback before full production.

---
That may very well be the case because the last thing the supervisor told me was "if doesnt work be sure to call us back" anyway we will see tommarow. I was a beta tester with my 2014 GC march 2013 build why not with this also.
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  #564  
Old 05-21-2015, 02:19 PM
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Re: 2014 Grand Cherokee Map Update

Trying to buy online now, got to final checkout, and realized I was being charged for free shipping, so I started chat with them online.

And I was told.


Quote:
Customer Service 2:06 PM
Your chat will be directed to the next available agent.

Chad 2:06 PM
Thank you for chatting with the Navigation Center. My name is Chad, please allow me a moment to review your message, and look up your information.

Chad 2:07 PM
How may I assist you further?

David Hudson 2:07 PM
I am trying to order the maps, for a 2014 grand cherokee, it said free shipping, it showed the shipping discount, and now I am on the final page of checkout and it is charging me for shipping

David Hudson 2:07 PM
PAYMENT SUMMARY Quantity Product name Total 1x Chrysler Group - 2015 North American Map for Uconnect® 8.4 A System (VP4) 2015 $ 149.00 Subtotal $ 149.00 Shipping $ 3.95 Sales Tax $ 10.71 Total: $ 163.66

Chad 2:08 PM
Give me one moment while I look into that for you.

Chad 2:11 PM
Unfortunately this update is not available to be ordered. If you complete your order it will be canceled. The update is expected to be available again for purchase on May 26th.

Chad 2:11 PM
We apologize for any inconvenience.

David Hudson 2:11 PM
excuse me?

David Hudson 2:11 PM
how is it not available? i am on the website right now

Chad 2:12 PM
If you were to remove the item from your cart and attempt to re-order the update, it should show as being unavailable and being available again on the 26th.

Chad 2:13 PM
Again, if you were to complete the order you currently have up now, it will be canceled because the product is not available until May 26th.

David Hudson 2:13 PM
so literally, in the time I started this order 5 minutes ago till now, it is not available?

David Hudson 2:13 PM
have been waiting on this for a long time, and now you are telling me to wait again?

Chad 2:14 PM
Again, if you were to complete the order you currently have up now, it will be canceled because the product is not available until May 26th.
Yet the website says
CHRYSLER GROUP- 2015 NORTH AMERICAN MAP FOR UCONNECT® 8.4A OR 8.4AN NAVIGATION SYSTEM (RA3/RA4)
2015
Part number U3559-0060-504

Availability In stock
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