2014 Grand Cherokee Map Update - Page 48 - Jeep Garage - Jeep Forum

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  #565  
Old 05-21-2015, 01:37 PM
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Just like with the recall parts the dealers get 1or 2 per week must just be standard Chysler operating practice to limit availibility to anger the customers.

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  #566  
Old 05-21-2015, 01:50 PM
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Re: 2014 Grand Cherokee Map Update

I inquired yesterday about the actual date of the maps, a specific quarter and year, since all the website says is 2015. Here's the response I got a few minutes ago:

"Thank you for inquiring about HERE Maps. We are showing that mapping is the fourth quarter of 2012.

If you need additional assistance, please send us your feedback by replying to this email."

They can't be serious. Right? I don't intend to actually buy the update yet one way or another, but they can't be seriously trying to sell 4Q2012 maps in 2Q2015, can they?
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  #567  
Old 05-21-2015, 01:59 PM
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2014 Grand Cherokee Map Update

I just checked and the website is saying - check back march 26th.

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  #568  
Old 05-21-2015, 02:03 PM
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Quote:
Originally Posted by Steiner84 View Post
I inquired yesterday about the actual date of the maps, a specific quarter and year, since all the website says is 2015. Here's the response I got a few minutes ago:

"Thank you for inquiring about HERE Maps. We are showing that mapping is the fourth quarter of 2012.

If you need additional assistance, please send us your feedback by replying to this email."

They can't be serious. Right? I don't intend to actually buy the update yet one way or another, but they can't be seriously trying to sell 4Q2012 maps in 2Q2015, can they?
No that cant be right or there would be a shit storm. Many of the 2014 GCs are already at 4Q2012 and the older ones like mine are at 2Q2012. The person ssying that must have been an idiot like most of the people seem to be at HERE. I bet they arnt 2015 maps but they beter get us into at least 2014
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  #569  
Old 05-21-2015, 02:06 PM
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Re: 2014 Grand Cherokee Map Update

Quote:
Originally Posted by Steiner84 View Post
I inquired yesterday about the actual date of the maps, a specific quarter and year, since all the website says is 2015. Here's the response I got a few minutes ago:

"Thank you for inquiring about HERE Maps. We are showing that mapping is the fourth quarter of 2012.

If you need additional assistance, please send us your feedback by replying to this email."

They can't be serious. Right? I don't intend to actually buy the update yet one way or another, but they can't be seriously trying to sell 4Q2012 maps in 2Q2015, can they?
We probably won't know until someone gets their hands on the update and applies it. Any information that HERE has seems to be incomplete at best...
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  #570  
Old 05-21-2015, 02:13 PM
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Re: 2014 Grand Cherokee Map Update

I would agree with both of those assessments, silver and David. I replied saying that mine are 2Q2012 (I don't actually know), and asked how this was even an update. I probably won't even hear back, but will let everyone know if I do.

My hope is that they replied after punting again on the release date and they just checked the latest currently available maps. Based on this seeming to be a rush to release something, I would almost believe anything at this point.
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  #571  
Old 05-21-2015, 02:24 PM
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Re: 2014 Grand Cherokee Map Update

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Originally Posted by jacko15 View Post
I ordered yesterday at 8:00 p.m. and immediately got an order confirmation email and a pending charge to my credit card. No shipping notice yet, and nothing but order confirmation by checking their website. I'm guessing my update is now in the black hole of backorder.
I spoke too soon. I just got the shipping confirmation email "label created". It's shipping FedEx SmartPost. For those unfamiliar with SmartPost, the final delivery leg is by USPS carrier. In my case, that adds two days to shipping because the USPS recently closed the sort facility in my area, so it goes to another city first. I probably won't get to the installation until after the holiday weekend. I'll be sitting on pins and needles waiting to hear how anyone's install goes, and especially the map date. I currently have the 2Q2012 maps, and anything will be an improvement. But seriously, 4Q2012 won't be worth the effort of installing. Let's hope for at least a 2014 map.
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  #572  
Old 05-21-2015, 03:49 PM
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Re: 2014 Grand Cherokee Map Update

I received the map update this morning. It arrived in a shrink=wrapped plastic box inside a padded envelope. I followed the instructions and everything installed in about 45 minutes.

The software update is 14.25.5, which I already had.

See pics for map version.
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  #573  
Old 05-21-2015, 03:53 PM
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Re: 2014 Grand Cherokee Map Update

Quote:
Originally Posted by jacko15 View Post
I currently have the 2Q2012 maps, and anything will be an improvement. But seriously, 4Q2012 won't be worth the effort of installing. Let's hope for at least a 2014 map.
I have 4Q2012 and would not be surprised if the date for this update is what the 2015's have. It would take nothing at all for them to put the date into the product description when you go to the order page. But then many would probably not buy the update. As I mentioned, I will probably defer on the update since they are not being forthcoming with the basic info of the date and some detail of what is in the update, as well as the ridiculous price they are asking.
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  #574  
Old 05-21-2015, 04:04 PM
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2013Q4 for the maps, i wasnt expecting 2015 but it is a little older than expected. So we will be a year and a half old with the new map data. Compile date almost a year ago. So maybe 3 years is the new normal before they update map data seems we are going backwards with update frequency but i guess its better than 2012Q2.
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  #575  
Old 05-21-2015, 04:11 PM
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Re: 2014 Grand Cherokee Map Update

Quote:
Originally Posted by mwiseman View Post
I received the map update this morning. It arrived in a shrink=wrapped plastic box inside a padded envelope. I followed the instructions and everything installed in about 45 minutes.

The software update is 14.25.5, which I already had.

See pics for map version.
curious- what was the process to install the maps? Did it ask you for any codes or anything or you just put the USB drive in and it installed like a software update?
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  #576  
Old 05-21-2015, 04:23 PM
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Re: 2014 Grand Cherokee Map Update

Quote:
Originally Posted by silvermax04 View Post
2013Q4 for the maps, i wasnt expecting 2015 but it is a little older than expected.
Thanks, that seals it for me. That date will probably not have the changes that Sandy made to our area. It's just not worth the money to me, something in 2014 might have been.
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