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  #757  
Old 06-04-2015, 01:14 PM
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2014 Grand Cherokee Map Update

Quote:
Originally Posted by kosmos60 View Post
Hi,

As of today 6/4/15 there is a map update available for 2014 Jeep Cherokee's available on the HERE website. It asks for the VIN # and something called a Request Code which is supposed to be listed in the system information option under settings in the Apps section. When I get to the section for the request code it is just blank; no code listed. The request code is a 22 digit number.

The dealer could not get the code and now they want me to drop the jeep off next week so they can try and get the code. The code does show up on 2015 vehicles following this procedure but not on my 2014.

Does anyone know how to get this code?

Thanks

kosmos60

It can be inconsistent. Two days ago, the code came up right away and I used it to order a map update. Just now it came up blank when I tried to access the code without starting the vehicle. I then started the vehicle and tried to access it again. The code came up. Oddly, it was a different code than the one that came up two days ago but it was the correct format. I recommend that you give it another try. Maybe try accessing the code from a place that has a clear line of sight to the sky.


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  #758  
Old 06-04-2015, 01:34 PM
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Re: 2014 Grand Cherokee Map Update

Quote:
Originally Posted by kosmos60 View Post
Hi,

As of today 6/4/15 there is a map update available for 2014 Jeep Cherokee's available on the HERE website. It asks for the VIN # and something called a Request Code which is supposed to be listed in the system information option under settings in the Apps section. When I get to the section for the request code it is just blank; no code listed. The request code is a 22 digit number.

The dealer could not get the code and now they want me to drop the jeep off next week so they can try and get the code. The code does show up on 2015 vehicles following this procedure but not on my 2014.

Does anyone know how to get this code?

Thanks

kosmos60

I'm having the same problem :-(
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  #759  
Old 06-04-2015, 02:50 PM
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Re: 2014 Grand Cherokee Map Update

Quote:
Originally Posted by kosmos60 View Post
Hi,

As of today 6/4/15 there is a map update available for 2014 Jeep Cherokee's available on the HERE website. It asks for the VIN # and something called a Request Code which is supposed to be listed in the system information option under settings in the Apps section. When I get to the section for the request code it is just blank; no code listed. The request code is a 22 digit number.

The dealer could not get the code and now they want me to drop the jeep off next week so they can try and get the code. The code does show up on 2015 vehicles following this procedure but not on my 2014.

Does anyone know how to get this code?

Thanks

kosmos60

As mentioned before, the code is different at different times, so I am not sure what this code is used for or how it is generated.

But I noticed, if you sit on that screen waiting for it to show, it will not show. Go to another screen and then come back and it will be there.

I think since the code changes, that you have to be in good cell service to get the code, otherwise, how is it being populated/changed at random times.

Best thing to do is after the jeep is running and the radio has had time to come completely on from nothing, then go to that page and look for it.


I know I have a couple bars for signal next to my Uconnect symbol. So I would assume that shows my signal for the service, and that must be how it is populated.
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  #760  
Old 06-04-2015, 02:57 PM
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Re: 2014 Grand Cherokee Map Update

Can I use that $150 coupon that Jeep sent me a while back for this GPS update? The coupon they sent us 2014 owners to say sorry for all the recalls.


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  #761  
Old 06-04-2015, 03:12 PM
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Re: 2014 Grand Cherokee Map Update

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Originally Posted by Timick1 View Post
Can I use that $150 coupon that Jeep sent me a while back for this GPS update? The coupon they sent us 2014 owners to say sorry for all the recalls.


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Short answer, no.
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  #762  
Old 06-04-2015, 05:58 PM
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Re: 2014 Grand Cherokee Map Update

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Originally Posted by jacko15 View Post
Do you have the RHR or RHB radio? HERE lists updates for both.
I have the RHB radio. I just did it and it did say I have the latest updates. The site I'm on is www.here.navigation.com Am I on the right site? Thanks
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  #763  
Old 06-04-2015, 06:58 PM
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Re: 2014 Grand Cherokee Map Update

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Originally Posted by Paul Bernard View Post
I have the RHB radio. I just did it and it did say I have the latest updates. The site I'm on is www.here.navigation.com Am I on the right site? Thanks

I just checked chryslergroup.navigation.com. RHR has an update. RHB does not.


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  #764  
Old 06-04-2015, 07:18 PM
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Re: 2014 Grand Cherokee Map Update

Quote:
Originally Posted by Paul Bernard View Post
I have the RHB radio. I just did it and it did say I have the latest updates. The site I'm on is www.here.navigation.com Am I on the right site? Thanks
Quote:
Originally Posted by JEB1 View Post
I just checked chryslergroup.navigation.com. RHR has an update. RHB does not.


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That's the same thing I found.
Chrysler Group | HERE (RHB)
Chrysler Group | Grand Cherokee | 2013 | RHR | CHRYSLER GROUP – 2015 NORTH AMERICAN MAP FOR UCONNECT® 730N (RHR) | HERE
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  #765  
Old 06-04-2015, 07:37 PM
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Re: 2014 Grand Cherokee Map Update

Thanks for checking Guys. I sure would like to get the update. May-be this time (June) it will happen but They have delayed the update many, many times. errrr.......! LOL!
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  #766  
Old 06-04-2015, 07:55 PM
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Re: 2014 Grand Cherokee Map Update

Quote:
Originally Posted by hhudsonn View Post
I think since the code changes, that you have to be in good cell service to get the code, otherwise, how is it being populated/changed at random times.
.
I would say no, but I am basing that on a different system. Our units in Aus do not have data capability and the code changes.
These may be a bad example as they are done at the time of firmware updates, but I have noticed it changes any time I look at it.




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  #767  
Old 06-05-2015, 07:39 AM
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Re: 2014 Grand Cherokee Map Update

Greetings,


For those of you who are tired of the OE system and/or keeping the Grand Cherokee for a while, it looks like help is coming in future:

iDatalink Speculation...


This is something to look at and their is a push by the aftermarket HUs to improve the screen resolutions as well. Time will tell.

Best for now.
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  #768  
Old 06-08-2015, 10:12 AM
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Re: 2014 Grand Cherokee Map Update

I found an interesting thread :

HOW TO: Map Update on Uconnect CTP13+ (2013 - 2014) - Dodge Charger Forums
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