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  #901  
Old 11-30-2015, 08:32 AM
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Re: 2014 Grand Cherokee Map Update

I was surprised that I would have to pay for map updating. To say I'm pissed would be an understatement. Let me get this straight FCA, I pay additional to have a nav unit that is not accurate and will get worse through the life of the vehicle. The upgrade is significantly more $$$ than purchasing a portable that will update regularly for free? Are you out of your mind?

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  #902  
Old 11-30-2015, 10:05 AM
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Re: 2014 Grand Cherokee Map Update

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Originally Posted by garyl View Post
I have a Grand Cherokee 2015. The maps are 'up to date'... if you consider 2 1/2 years old is up to date.

The Jeep came with HERE maps instead of GARMIN as appears in all the documentation. I am lucky to find an address in the CBD using HERE maps. My portable Garmin stuff is great; I can create PIOs on my computer and upload them very easily... and the maps ARE up to date.

I have been trying to get an answer from Chrysler as to whether the uConnect mapping service can be changed from HERE to GARMIN... it is like pulling teeth.

Does any one know if it can be done?

Cheers
With the system running HERE maps from 2013 for the update, I am wondering if there is a way to use the 2015 Q2 HERE maps I got on my $55 Chinese GPS unit what runs iGo Primo? The 2015 Q2 maps are 3.2GB for NA.
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  #903  
Old 12-03-2015, 10:46 AM
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Re: 2014 Grand Cherokee Map Update

You don't have to pay for map updates. Just don't update. The cost is actually nominal compared to many other built in vehicle units from other OEM's.

No reason to get heated up about it. 😡


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  #904  
Old 12-04-2015, 04:51 PM
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Re: 2014 Grand Cherokee Map Update

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Originally Posted by BlckWK2 View Post
You don't have to pay for map updates. Just don't update. The cost is actually nominal compared to many other built in vehicle units from other OEM's.

No reason to get heated up about it. ��


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while i agree it's the "norm" for FCA to charge us, and it MIGHT even be "Cheap" compared to other car manufacturers, the entire paradigm is archaic and smacks of CD's circa 1999- about to be destroyed by napster becasue the music industry refused to changed their "system"

When you can get FREE navigation on your phone from google that has daily updates, live traffic, voice recognition and response- then charging 1-2 grand for nav up front and 1-200 a year for 2 year old data is really not going to win friends.

FCA and all the car manufacturers desperately want to turn us into recurring cash streams with subscriptions to their online services and nav data. But when google and apple are handing most of that out for free they're idiotic for trying to charge so much for so little and think it's going to work out long term.

IMHO The uconnect access fee is too high for what they offer if they want to have scale to make any significant money. I think they should keep a similar pricepoint and add in free monthly nav updates when you buy a yearly plan. Spilt the money with Here however they can agree and both would make more money.

And for point of reference- delphi connect has a OBDII dongle that's $5-10 a month and does basically what uconnect access does (some more some less)- the GPS standalone market clearly can afford free updates with a ~200$ initial price point) so getting 15-25 a month for Uconnect access (with updates to services) AND map subscription could clearly be profitable)
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  #905  
Old 12-04-2015, 06:42 PM
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Re: 2014 Grand Cherokee Map Update

Quote:
Originally Posted by BlckWK2 View Post
You don't have to pay for map updates. Just don't update. The cost is actually nominal compared to many other built in vehicle units from other OEM's.

No reason to get heated up about it. ��
I never understood this ridiculous apologetic attitude some customers have for getting terrible value for their dollars.

For less than the price of the latest update, I can buy standalone GPS that includes free lifetime updates.

For the roughly $1000 additional I paid to get my 8.4N system, what I got extra was a bigger screen, an SD card slot, an HD Radio tuner (something any basic after market stereo includes), a navi system with nearly year old maps and the option to subscribe to paid services like Sirius/XM and the Uconnect service. In other words, half the major functions are items that you have to pay extra for on top of the purchase price. That's not a particularly great deal, in retrospect.

Had the maps at least been no more than a few months old, I wouldn't care about updates so much. The problem is, the maps in the upgrade they want $150 bucks for are now a year old on their own and was still older than even my Jeep. In other words, they're the maps that should have been included when I bought it.

For the price I paid for the unit, I ought at least be getting annual updates for at least the warranty period of the vehicle. It's a component like anything else and relies on updates to function as intended.

Considering the no charge GPS program on my phone provides updates as often as every two weeks, and the $120 Garmin I own provides free updates multiple times a year, this clearly isn't a cost issue for Jeep or Here. It's a profit issue.

The result is, it's likely a lot of Jeep owners simply won't bother updating their maps. Heck, they could probably charge $49.99 for map updates, send an email to customers each time a new one is available and likely make more money with more customers making the upgrade. I'd have no issue paying that amount, assuming the maps were even close to up to date.

Instead, they charge more and get fewer takers each upgrade - then they don't even deliver a proper update.

Then again, by the time the next upgrade comes out, it's likely half the current owners will already have moved on to a newer model.

In other words, free map update with the purchase of a new Jeep.
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  #906  
Old 12-05-2015, 10:31 AM
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Re: 2014 Grand Cherokee Map Update

The dinosaurs didn't go quietly into the night, and neither will outmoded, overly expensive, and under performing business models. They will, however, go into the night. Eventually, they will suffocate and die due to their own uselessness, to be replaced by nimbler, faster, and more economic systems. Technology's natural selection is happening at a geometrically faster growing pace every day. It is a pain when you're stuck with obsolete systems, and can see the future right outside your window, but that's the world we live in.
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  #907  
Old 12-05-2015, 12:53 PM
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Re: 2014 Grand Cherokee Map Update

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Originally Posted by jacko15 View Post
The dinosaurs didn't go quietly into the night, and neither will outmoded, overly expensive, and under performing business models. They will, however, go into the night. Eventually, they will suffocate and die due to their own uselessness, to be replaced by nimbler, faster, and more economic systems. Technology's natural selection is happening at a geometrically faster growing pace every day. It is a pain when you're stuck with obsolete systems, and can see the future right outside your window, but that's the world we live in.
The problem is, short of these guys going out of business, we're likely stuck with them for the long term.

The biggest issue is, unlike smart phones and tablets, I can't pick and choose who I buy my functional utilities from. So, if I'm unhappy with the GPS, I can't just install another one.

This is even worse than the cable company since, with them, there are alternatives, like OTA, satellite, Telcos or even streaming services.

With this, you're stuck with whatever they make available for whatever price they decide to charge. They can decide at any time to simply stop supporting your vehicle's hardware.

The only thing that will change things is if people simply stop buying in. I almost wish I had, since I'm starting to find my phone simply is much better for navigation verses the clunky interface of the UConnect system.

For example:

- if I just want to get to a specific town, I can just search for it on Google maps, the navigate to it. Google will simply lead me to roughly the town center. With Uconnect, I need a street address. It will not let me navigate to just a town.

- I can navigate based on a place I want to visit with the phone. I don't always even need to say where it is if it's close to my current location. I can just say "Carousel Museum" and if I'm near Bristol, CT, it will come right up with the New England Carousel Museum. I just have to hit the "get directions" button and I'm on my way.

- When I get to a town and have to park somewhere, I can swap over to pedestrian mode and it will guide me based on the best walking routes to places nearby.

- I can program a route before I get into the vehicle instead of getting into the car before waiting for the navi system to load up, detect the satellites and figure out where I am.

The fact is, I'm getting to the point where I would rather simply have a system that can access the phone GPS via bluetooth like it does with music, the simply display the map on the bigger screen. I would just have to tell it which app to pull from and it would run it in the background as a second screen.

We're simply getting to the point where it's silly to have proprietary software and hardware. It only serves to trap people into a specific ecosystem in hopes of making more money off them.

The problem is, people are getting tired of it and making every effort to choose increasingly universal solutions. I predict eventually even Apple vs. Android will be a non-issue.
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  #908  
Old 12-06-2015, 02:49 PM
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Re: 2014 Grand Cherokee Map Update

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Originally Posted by NetworkTV View Post

We're simply getting to the point where it's silly to have proprietary software and hardware. It only serves to trap people into a specific ecosystem in hopes of making more money off them.

The problem is, people are getting tired of it and making every effort to choose increasingly universal solutions. I predict eventually even Apple vs. Android will be a non-issue.
Sick and tired of it too! So to get a trim level that I want, I am required to accept package standard items such as the 8.4 nav along with its' very sub-standard "premium" Alpine system. When without the insanely stupid integration of climate/seat heat,vent/wheel heat/and all the other settings only accessible in UConnect, for the price of said upgrade, I could have a high quality sound system. Hmmm... let me see which do I want?

All the climate, including seat and wheel controls, could easily be on the center stack. ALL of the settings could be through the evic and wheel.

I hate feeling taken. Of course buyer beware and I agreed. Might not be so agreeable in the future.
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  #909  
Old 12-06-2015, 03:22 PM
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Re: 2014 Grand Cherokee Map Update

It's amazing how some of these threads change to more of a b*t**ing session. From how outdated the maps are, to spending $150.00, to individuals being pissed off for the map upgrades etc etc......At least it's not $250.00! If you don't want it don't purchase it!

The way I look at it, I've had two years of free oil changes, got a great deal on the lifetime service plan, and all my issues have been taken care of. Even had a rental car on Jeep for 20 days.....Oh and I love my Jeep!

I am purchasing the update! My only concern is: Leaving my vehicle idling for an hour. I have a blower fan and am going to leave the hood open during the process this should help keep everything cool. If anyone's interested I'll let you know how the update goes!
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Old 12-06-2015, 06:24 PM
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Re: 2014 Grand Cherokee Map Update

Yes, I did the update with the engine running because I was dumb.

Here's an idea from my dealer which I should have thought of. Simply hook up a battery charger instead of running the engine, & save the diesel fuel.
Don't know if this will actually work but sounds ok.

Cheers
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  #911  
Old 12-06-2015, 09:04 PM
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Re: 2014 Grand Cherokee Map Update

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Originally Posted by JcalGC View Post
Yes, I did the update with the engine running because I was dumb.

Here's an idea from my dealer which I should have thought of. Simply hook up a battery charger instead of running the engine, & save the diesel fuel.
Don't know if this will actually work but sounds ok.

Cheers
I was kinda thinking about doing it that way also but I think I'd rather keep the vehicle running. Burning a few gallons is much cheaper then possibly draining a battery (even if it's hooked up to a charger)

BTW are you happy with the update?
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  #912  
Old 12-06-2015, 10:24 PM
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Re: 2014 Grand Cherokee Map Update

I am reasonably satisfied with the maps. They do add many missing roads in new suburbs around my area. The biggest annoyance is that there are several references to roads by their "County Road number" rather than their local street name but you quickly get used to that.

The price is unreasonable especially paying in CDN $$ but its better than really old maps.
The rest of my Summit Diesel is off-the-chart fantastic.
Everything is designed and works well. I have zero regrets.

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