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  #913  
Old 12-06-2015, 10:50 PM
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Re: 2014 Grand Cherokee Map Update

I love my Overland and the map updates are the only complaint I have about it. What is really frustrating is that my 2014 Mazda CX5 with the Tom Tom nav system is only $79 annually and it seems that small updates come out weekly and large ones every couple of months.

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  #914  
Old 12-06-2015, 11:49 PM
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Re: 2014 Grand Cherokee Map Update

Quote:
Originally Posted by Paullee01 View Post
It's amazing how some of these threads change to more of a b*t**ing session.

It is amazing. With so many vehicle options out there + the options of standalone systems, there is no point to have complete rage against something as small as the head unit / navigation capability. At least no need to do so in this thread.

The navigation has worked fine for me when used. However it's usually highway and long trips when I use it. Then, I switch to Google Maps using my phone when I want to NAV in city limits.


~ Sent from my mobile device
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  #915  
Old 12-07-2015, 09:06 AM
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Re: 2014 Grand Cherokee Map Update

Quote:
Originally Posted by JovsDaPogi View Post
Hi All,

For those who had purchased and updated their maps, what's the map version included in the update?

Thanks.
I was told today that the latest map update came out this September 2015. This was to include all changes up to 2014?
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  #916  
Old 12-07-2015, 12:18 PM
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Re: 2014 Grand Cherokee Map Update

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Originally Posted by BlckWK2 View Post
However it's usually highway and long trips when I use it. Then, I switch to Google Maps using my phone when I want to NAV in city limits.


~ Sent from my mobile device
That's akin to saying : However it's usually highway and long trips when I use it (the Jeep). Then I just take a cab when I want to travel in city limits.

The product (Jeep)I paid for has been diluted in many ways already.
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  #917  
Old 12-08-2015, 11:48 AM
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Re: 2014 Grand Cherokee Map Update

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Originally Posted by Paullee01 View Post
It's amazing how some of these threads change to more of a b*t**ing session. From how outdated the maps are, to spending $150.00, to individuals being pissed off for the map upgrades etc etc......At least it's not $250.00! If you don't want it don't purchase it!
Let me give you a comparison:

Let's say you buy a computer and pay extra for Norton Utilities for the virus scanning because you can only install that product on your system to protect it. The hardware of that system specifically prevents using any other product.

When you get your computer, it turns out the virus definitions are a year out of date with no update on the horizon.

Finally, one comes out, but by the time it does, they're still about 6 months behind current standards - and they want 15% of the purchase price of the package to get it.

Meanwhile, you have another computer running the free version of AVG that just updated to the latest definitions that very morning at no charge.

Wouldn't you feel a bit ripped off?

Would you really want to rely on the accuracy of that out of date system?

What if you bought a dozen eggs, but 1/3 of them were expired? What if the answer from the grocery store was you had to buy the eggs to replace them, but half of those would be expired, too? Maybe in another year or so, you'll have the option of buying replacements for those...

What if those free oil changes you got (which are dealer dependent, by the way - not every gets that) came in the form of coupons that had to be used withing 6 months? Wouldn't you feel a bit cheated, even if they were supposed to be free?

When you pay nearly 10 times the cost of a standalone GPS that comes with free lifetime maps, it's a little annoying to be charged for a sub-par update on something that is not cheap hardware to add on to a vehicle in the first place.

The fact is, it's my money, not yours. I have every right to be angry about not getting value for my dollar.

Quote:
Originally Posted by BlckWK2 View Post
It is amazing. With so many vehicle options out there + the options of standalone systems, there is no point to have complete rage against something as small as the head unit / navigation capability. At least no need to do so in this thread.
Except there really aren't options for the vehicle. I wanted the Navi system because I wanted something I didn't have to remove from the car of hide away every time I park somewhere. Plus, it's a nice big screen and the system pipes the audio through the car's speakers.

My problem is, my maps were over a half a year old from the very day I bought the thing, then they wanted another $150 to get them a half a year newer, but still outdated. At this point, those maps are a year out of date again.

The bigger problem is, I have no options to bring it up to date by switching to another GPS system without bringing a portable into the mix. That's like saying I can just carry a full set of tires around if the ones on the vehicle are prone to blowing out frequently.

Why should I have to prop up a $1000 add-on with a $150 Garmin?

BTW - I think this is the perfect place to gripe. People considering this upgrade should hear both sides of the situation so they can decide if it's worth it to upgrade their own systems.

Quote:
Originally Posted by BlckWK2 View Post
The navigation has worked fine for me when used. However it's usually highway and long trips when I use it. Then, I switch to Google Maps using my phone when I want to NAV in city limits.
Geez, that's like saying your hot water heater works great when you use it for quick showers, but for bathing you heat up water in a big kettle over a bonfire.

You're doing something you shouldn't have to do. You should be able to keep that phone in your pocket any time and use the GPS to navigate all the time.

At any rate, I won't buy another one of these systems again until it's an open platform that allows me to choose another GPS product if I'm not happy with the one that comes with it.

Next time, I'm keeping my money.
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  #918  
Old 12-08-2015, 01:34 PM
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Re: 2014 Grand Cherokee Map Update

At least one CAN get rid of Norton....this inferior Nav in our Jeeps in there for good.
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  #919  
Old 12-08-2015, 01:37 PM
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Re: 2014 Grand Cherokee Map Update

Quote:
Originally Posted by NetworkTV View Post

The fact is, it's my money, not yours. I have every right to be angry about not getting value for my dollar.

At any rate, I won't buy another one of these systems again until it's an open platform that allows me to choose another GPS product if I'm not happy with the one that comes with it.

Next time, I'm keeping my money.
There is no two sides to this story...It is what it is.....Value to the dollar regarding a vehicle....need I say more...

I originally came on this thread to see how my fellow Jeep owners did with the install. Now I know what to expect.

I don't own any stand alone GPS units but I am assuming to get updates you download the updates manually via PC? Not sure how that could be done with Uconnect system. I am not familiar how other manufacturers update there in dash nav systems.

Do you really expect Jeep to mail out flash drives free of charge to everyone that has a nav unit. Maybe the future units will have a better way to update maps but since it's not a required update I doubt it will ever be free of charge.

Yes, it is your money and you can do what you choose, be angry, pissed off... So I am assuming you will not be updating your system in the future and as you stated you won't buy another one of these systems.

As for me I ordered the update yesterday and spent the $149.00 because my map is outdated especially noticeable with speed limits and some new hi-way exits etc. Depending on how long I'll keep the Jeep I may just update every other time.
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  #920  
Old 12-08-2015, 06:26 PM
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Re: 2014 Grand Cherokee Map Update

Quote:
Originally Posted by Paullee01 View Post
There is no two sides to this story...It is what it is.....Value to the dollar regarding a vehicle....need I say more...

I originally came on this thread to see how my fellow Jeep owners did with the install. Now I know what to expect.

I don't own any stand alone GPS units but I am assuming to get updates you download the updates manually via PC? Not sure how that could be done with Uconnect system. I am not familiar how other manufacturers update there in dash nav systems.

Do you really expect Jeep to mail out flash drives free of charge to everyone that has a nav unit. Maybe the future units will have a better way to update maps but since it's not a required update I doubt it will ever be free of charge.

Yes, it is your money and you can do what you choose, be angry, pissed off... So I am assuming you will not be updating your system in the future and as you stated you won't buy another one of these systems.

As for me I ordered the update yesterday and spent the $149.00 because my map is outdated especially noticeable with speed limits and some new hi-way exits etc. Depending on how long I'll keep the Jeep I may just update every other time.
There's no reason in the world for them to mail out flash drives. They could do it exactly the same way as UConnect did the patch for the recent hacking exploit: make it a download and the user supplies their own thumb drive.

The problem with the folks at Uconnect is, they're idiots. Seriously.

I typed in my VIN and downloaded the patch. I updated my system with no issues with that download.

Then, 3 weeks later, they sent me the patch I had already applied on a flash drive.

The proper thing to have done was to only send a hard copy if the customer opted to have it sent instead of downloading it. What a way to waste money by offering it as a download, then mailing a drive out anyway.

The fact is, most people should have no issues downloading maps from HERE, for the following reasons:

1) You have to be informed enough to know an update exists.
2) You have to know where to actually purchase it.
3) You have to have a reasonable grasp of the system to actually perform the update.

There's no reason anyone with any of the above knowledge shouldn't be able to download their own update and install it themselves. Flash drives large enough for the tasks can be had for around $5.

If the customer can't figure it out, charge THEM for sending a flash drive to them. I don't need it.

To be honest, though, I'm not asking for free maps here.

I'm making the point that nearly every other option is free with a much lower hardware buy in price. That means HERE needs to do one of the following:

1) Make their updates available as part of the purchase price of some very expensive add-on hardware or at least cut the price to a point where it's not cheaper to buy one of those other hardware options.

2) Make the updates worth the money by making sure the maps are accurate to within 30 days of the release with updated POIs. Give me something for the money you want me to pay.

HERE doesn't seem to understand they are one part of these units whose usefulness is quickly ending. UConnect needs to consider that as well with their overpriced subscription model for little gain.
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  #921  
Old 12-08-2015, 06:55 PM
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Re: 2014 Grand Cherokee Map Update

Well put, Network.
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Old 12-08-2015, 07:04 PM
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Re: 2014 Grand Cherokee Map Update

Quote:
Originally Posted by NetworkTV View Post
There's no reason in the world for them to mail out flash drives. They could do it exactly the same way as UConnect did the patch for the recent hacking exploit: make it a download and the user supplies their own thumb drive.

The problem with the folks at Uconnect is, they're idiots. Seriously.

I typed in my VIN and downloaded the patch. I updated my system with no issues with that download.

Then, 3 weeks later, they sent me the patch I had already applied on a flash drive.

The proper thing to have done was to only send a hard copy if the customer opted to have it sent instead of downloading it. What a way to waste money by offering it as a download, then mailing a drive out anyway.

The fact is, most people should have no issues downloading maps from HERE, for the following reasons:

1) You have to be informed enough to know an update exists.
2) You have to know where to actually purchase it.
3) You have to have a reasonable grasp of the system to actually perform the update.

There's no reason anyone with any of the above knowledge shouldn't be able to download their own update and install it themselves. Flash drives large enough for the tasks can be had for around $5.

If the customer can't figure it out, charge THEM for sending a flash drive to them. I don't need it.

To be honest, though, I'm not asking for free maps here.

I'm making the point that nearly every other option is free with a much lower hardware buy in price. That means HERE needs to do one of the following:

1) Make their updates available as part of the purchase price of some very expensive add-on hardware or at least cut the price to a point where it's not cheaper to buy one of those other hardware options.

2) Make the updates worth the money by making sure the maps are accurate to within 30 days of the release with update POIs. Give me something for the money you want me to pay.

HERE doesn't seem to understand they are one part of these units whose usefulness is quickly ending. UConnect needs to consider that as well with their overpriced subscription model for little gain.
Now that was an excellent and very informative post. I agree with everything you said. I've also downloaded and installed all the U-connect updates including the R-40. We should be able to just do the map update in the same manner but not sure it's practice to down load 1.8 gigs via a website. I guess time will tell.

My biggest complaint is having to pay $20 a month to use all the features of the Uconnect system. But I'll leave that thread for another forum!
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Old 12-10-2015, 10:14 PM
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Re: 2014 Grand Cherokee Map Update

Just some thoughts-

I think uconnect already downloads apps (pandora, etc) off the internet via sprint. There's no reason they couldn't download maps to the vast majority of US users who can get a sprint signal and then do a PC download/USB drive/whatever as an option for others.


If uconnect isn't downloading over the sprint modem already just call those two hackers- they did it and can show FCA.


Also, there are some 3rd party radios that you can use (with an add on) to get access to the climate controls and the like, and i think even steering wheel controls.


for those actually doing the update- the running for an hour seems to be beacuse the radio software is stupid (shocking) and will shut down mid update unless the vehicle is running. You can do it while driving if you dont mind the silence and inability to fidget with the climate controls.

oh, and the dinosaurs starting dying:
Auto Makers Losing Battle for Dashboard Apps - WSJ

Quote:
After several years of building its own software to connect mobile apps in its cars, Hyundai Motor Co. is throwing in the towel, becoming the first global auto maker to embrace software from potential rivals Apple Inc. and Alphabet Inc.’s Google.

bring on the ice age!
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Old 12-11-2015, 11:59 AM
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Re: 2014 Grand Cherokee Map Update

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Originally Posted by michaelk View Post
I think uconnect already downloads apps (pandora, etc) off the internet via sprint. There's no reason they couldn't download maps to the vast majority of US users who can get a sprint signal and then do a PC download/USB drive/whatever as an option for others.
There is a reason. It's 3G. Downloading a large file would take days.
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