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  #1  
Old 03-16-2015, 03:36 PM
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2014 Grand Cherokee Map Update

I emailed HERE again and asked when the new map update would be available. I noted that my map was 2 1/2 years old. Here is the reply:

"Thank you for inquiring about HERE Maps. Your 2014 Jeep Grand Cherokee came equipped with the newest maps currently available. At this time, the release date of the next update has not been officially announced. Generally updates are released every 12-18 months."


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  #2  
Old 03-16-2015, 05:17 PM
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Mine says 2nd quarter 2012 since we are entering 2nd quarter 2015 makes them 3 years old i guess.

The 12-18 months they stated is what i am used to with other manufacturers. In dash usually run a little older than portables but these ones are probably setting a record.

Pound on Jeep, HERE is likely to respond better to a large corporate customer like Jeep rather then a bunch of scattered powerless ants like us.
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Old 03-17-2015, 10:20 AM
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Thumbs down Re: 2014 Grand Cherokee Map Update

Yeah generally 12-18 but in particular?
Maybe smth is screwed with the early builds HUs and they are stalling the recall :P
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Old 03-18-2015, 01:58 AM
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Re: 2014 Grand Cherokee Map Update

Isn't there a uconnect shop for this?
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  #5  
Old 03-18-2015, 06:51 AM
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Re: 2014 Grand Cherokee Map Update

Quote:
Originally Posted by tllapointe View Post
I emailed HERE again and asked when the new map update would be available. I noted that my map was 2 1/2 years old. Here is the reply:

"Thank you for inquiring about HERE Maps. Your 2014 Jeep Grand Cherokee came equipped with the newest maps currently available. At this time, the release date of the next update has not been officially announced. Generally updates are released every 12-18 months."

They really have no idea what they are doing. There was an update scheduled for last August that kept getting delayed thru December. Then the new cryptic message came onto their site. My suggestion; get a new, inexpensive Garmin NUVI with lifetime free updates and be happy. I get multiple updates each year. Perhaps losing revenue from Jeep updates will motivate them to fix their issues.
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  #6  
Old 03-18-2015, 07:45 PM
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Re: 2014 Grand Cherokee Map Update

I have been using a Garmin 3590LMT since I bought the Jeep. Great GPS with lifetime map and traffic updates.
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Old 03-28-2015, 05:33 PM
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Re: 2014 Grand Cherokee Map Update

Just get an email from Here for the update:

Thank you for inquiring about HERE Maps.

Your 2014 Jeep Grand Cherokee came equipped with the newest maps currently available. At this time, the release date of the next update is scheduled for summer 2015, subject to change.

To check the availability of new map updates for your vehicle, please visit www.navigation.com periodically.

If you need additional assistance, please send us your feedback by replying to this email.

Kind regards,

HERE Customer Service
P.O. Box 1588
Orem, UT 84059


Cheers


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  #8  
Old 03-28-2015, 05:57 PM
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What a joke those HERE people are, lets see first it was august 2014, then october 2014, then fall 2014, then january 2015 and now its summer 2015. They just look stupider continuing to give dates they miss instead of just saying nothing at all. Keep rattling the cage the more the better
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  #9  
Old 03-28-2015, 06:35 PM
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Re: 2014 Grand Cherokee Map Update

Greetings,

So where is FCA or what are they trying to do to help their customer base?

Best for now.
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  #10  
Old 03-28-2015, 06:44 PM
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Quote:
Originally Posted by 1stJeepGC View Post
Greetings,

So where is FCA or what are they trying to do to help their customer base?

Best for now.
MIA they just blame HERE. They need to start presuring HERE as not perform on the contract they have with FCA to provide maps.
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  #11  
Old 03-28-2015, 07:13 PM
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Re: 2014 Grand Cherokee Map Update

Quote:
Originally Posted by dboses View Post
Just get an email from Here for the update:

Thank you for inquiring about HERE Maps.

Your 2014 Jeep Grand Cherokee came equipped with the newest maps currently available. At this time, the release date of the next update is scheduled for summer 2015, subject to change.

To check the availability of new map updates for your vehicle, please visit www.navigation.com periodically.

If you need additional assistance, please send us your feedback by replying to this email.

Kind regards,

HERE Customer Service
P.O. Box 1588
Orem, UT 84059


Cheers


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Thanks for the news. I'll believe it when I get the update file.
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  #12  
Old 03-29-2015, 10:09 PM
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Re: 2014 Grand Cherokee Map Update

Quote:
Originally Posted by tllapointe View Post
I have been using a Garmin 3590LMT since I bought the Jeep. Great GPS with lifetime map and traffic updates.
I have the same unit & it looks & works great! The vehicle GPS is a piece of crap in comparison!
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