2014 JGC Overland - RA4 14.05.03 iPod Touch Issue - Jeep Garage - Jeep Forum

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Old 07-02-2014, 12:18 AM
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2014 JGC Overland - RA4 14.05.03 iPod Touch Issue

Hello All,

I am at a loss here. I've tried searching the forum here as well as the web in general, and I see a lot of the same issue being reported, but I don't see a resolution.

I have a 2014 Jeep Grand Cherokee Overland and I am using an iPod Touch (3rd generation model A1318). I've updated the firmware on my uConnect to the latest and the iPod is all up to date. It worked fine for a couple of weeks after updating the uConnect to 14.05.03, and not I am having nothing but constant problems.

The problem is this: sometimes when I press the "media" button on the uConnect screen, it says "Connect Device". Everything else works, but the iPod cannot be accessed, Bluetooth does not work nor does the SD card. It is very annoying. It seems to happen a lot more frequently. I've called uConnect support, but they are no help. I thought I'd try here and see if anyone has a resolution.

Thank you,
-JK

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Old 07-02-2014, 07:45 AM
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Re: 2014 JGC Overland - RA4 14.05.03 iPod Touch Issue

Did you try to reinstall the UConnect OS?


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Old 07-02-2014, 10:54 AM
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Re: 2014 JGC Overland - RA4 14.05.03 iPod Touch Issue

I have tried updating, but not re-installing. Is there a different process for that? I've also tried a different iPod (all I have is an older 80GB iPod Classic click-wheel) and I get the same result. Sometimes it works, sometimes it just says "Connect Device".

This morning I tried resetting the uConnect system by holding the volume and tune buttons, and that actually worked during my drive to work.
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Old 07-03-2014, 04:14 AM
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Re: 2014 JGC Overland - RA4 14.05.03 iPod Touch Issue

You reinstall the same way you do the update.


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