Go Back   Jeep Garage - Jeep Forum > Jeep Platform Discussion > Grand Cherokee - WK2 - > Audio/Visual/Navigation

Join Jeep Garage Today
Reply
 
Thread Tools Display Modes
 
  #13  
Old 10-06-2011, 12:55 PM
Lingohocken's Avatar
Premium Member
My Jeep: 2012 3.6L WK2
 
Join Date: Feb 2010
Location: Bucks County, Pennsylvania
Posts: 1,185
Thanks: 15
Thanked 9 Times in 6 Posts
Rep Power: 3234
Lingohocken has a reputation beyond reputeLingohocken has a reputation beyond reputeLingohocken has a reputation beyond reputeLingohocken has a reputation beyond reputeLingohocken has a reputation beyond reputeLingohocken has a reputation beyond reputeLingohocken has a reputation beyond reputeLingohocken has a reputation beyond reputeLingohocken has a reputation beyond reputeLingohocken has a reputation beyond reputeLingohocken has a reputation beyond repute
Re: 730N RHR Deletes Addresses

Quote:
Originally Posted by sidneyj View Post
Great to see this. We need a fix.
Why is something that should take a few weeks to remedy still acting up after nine months?

One possibility, hinted at by the various key fob comments: If Jeep is asking their contracted radio outfit to fix the problem, these radio folks are probably in Osaka or some such without a GC. If the problem is somehow tied into the vehicle's relationship to the radio, and they're only checking out the radio, the radio mavens are never going to find the issue, much less fix it.

So perhaps we can, together, try some common sense experimenting. For example, I've removed then reinstalled batteries in the key fobs (probably unnecessary, but "just in case"), then reset the Overland's driver memory seat 1/2 settings with the media center turned off. (Supposedly the driver settings also choose AM/FM presets, although I'm not sure this is actually the case and who needs it anyway.)

Now, this afternoon the presets and nav home may disappear once again, who knows. But if the problem results from the linkage between the key fob/driver settings, then with enough experimenting along these lines we might be able to come up with a straightforward fix.
__________________

__________________
2012 Cherry Overland V6, ADG
Reply With Quote
  #14  
Old 10-06-2011, 02:18 PM
Member
My Jeep: 2011 WK2
 
Join Date: Sep 2011
Posts: 72
Thanks: 0
Thanked 1 Time in 1 Post
Rep Power: 1095
sidneyj is on a distinguished road
Re: 730N RHR Deletes Addresses

I just got back from the dealer for this problem and the key not detected problem. They said they are ordering a new 730N that supposedly has a new part #. I will keep everyone posted.

Oh, and they didn't fix the key not detected issue for the remote start. The new win module would not work at all so they have to order another one and it's on backorder till who knows when.
__________________

__________________
Reply With Quote
  #15  
Old 10-06-2011, 03:52 PM
Member
My Jeep: 2011 5.7L WK2
 
Join Date: Apr 2011
Location: Rivergrove, OR
Posts: 576
Thanks: 0
Thanked 9 Times in 9 Posts
Rep Power: 10528
Andrew Klossner has a reputation beyond reputeAndrew Klossner has a reputation beyond reputeAndrew Klossner has a reputation beyond reputeAndrew Klossner has a reputation beyond reputeAndrew Klossner has a reputation beyond reputeAndrew Klossner has a reputation beyond reputeAndrew Klossner has a reputation beyond reputeAndrew Klossner has a reputation beyond reputeAndrew Klossner has a reputation beyond reputeAndrew Klossner has a reputation beyond reputeAndrew Klossner has a reputation beyond repute
Re: 730N RHR Deletes Addresses

Quote:
Originally Posted by Lingohocken View Post
If Jeep is asking their contracted radio outfit to fix the problem, these radio folks are probably in Osaka or some such without a GC.
Harman Becker Automotive Systems are at 26500 Haggerty Road, Farmington Hills, Michigan. That's a forty-minute drive from the Jefferson North assembly plant.
__________________
Reply With Quote
  #16  
Old 10-06-2011, 07:36 PM
Lingohocken's Avatar
Premium Member
My Jeep: 2012 3.6L WK2
 
Join Date: Feb 2010
Location: Bucks County, Pennsylvania
Posts: 1,185
Thanks: 15
Thanked 9 Times in 6 Posts
Rep Power: 3234
Lingohocken has a reputation beyond reputeLingohocken has a reputation beyond reputeLingohocken has a reputation beyond reputeLingohocken has a reputation beyond reputeLingohocken has a reputation beyond reputeLingohocken has a reputation beyond reputeLingohocken has a reputation beyond reputeLingohocken has a reputation beyond reputeLingohocken has a reputation beyond reputeLingohocken has a reputation beyond reputeLingohocken has a reputation beyond repute
Re: 730N RHR Deletes Addresses

Quote:
Originally Posted by Andrew Klossner View Post
Harman Becker Automotive Systems are at 26500 Haggerty Road, Farmington Hills, Michigan. That's a forty-minute drive from the Jefferson North assembly plant.
Thanks, very helpful info.
__________________
2012 Cherry Overland V6, ADG
Reply With Quote
  #17  
Old 10-10-2011, 06:59 AM
Member
 
Join Date: Jul 2011
Posts: 12
Thanks: 0
Thanked 0 Times in 0 Posts
Rep Power: 1111
vesposit is on a distinguished road
Re: 730N RHR Deletes Addresses

My GC is same. Loses Home Nav location several time and radio/sat presets.

At dealer now. They are replacing the unit. I will re-post in a few weeks with results.
__________________
Reply With Quote
  #18  
Old 10-10-2011, 07:47 AM
Member
My Jeep: 2014 3.6L WK2
 
Join Date: Jun 2011
Location: New Jersey
Posts: 36
Thanks: 0
Thanked 0 Times in 0 Posts
Rep Power: 1160
marknj57 is on a distinguished road
Re: 730N RHR Deletes Addresses

I called Customer Assistance about the 730N and they said. “Oh this is first we’ve heard about this problem”. It might be a good idea if everyone called Customer Assistance.
CONTACT JEEP - Customer Assistance If you would like to talk to us about product concerns or dealer issues, please contact us. Be sure to have your vehicle identification number (VIN) and current mileage on the odometer ready OR include with your correspondence.

Contact Us by Telephone
1-877-426-5337
(1-877-IAM-JEEP)
M-F 8:00 AM - 8:00 PM ET
SAT/SUN 9:00 AM - 5:00 PM E
__________________
Reply With Quote
  #19  
Old 10-12-2011, 11:32 PM
Member
My Jeep: 2011 WK2
 
Join Date: Sep 2011
Posts: 72
Thanks: 0
Thanked 1 Time in 1 Post
Rep Power: 1095
sidneyj is on a distinguished road
Re: 730N RHR Deletes Addresses

My Sat pre sets disappeared today after about a month. First time it's happened. The home address and saved addresses only last a couple days. I should have a new unit installed this Friday and will report back.
__________________
Reply With Quote
  #20  
Old 10-13-2011, 10:09 PM
Member
 
Join Date: Jun 2011
Posts: 5
Thanks: 0
Thanked 0 Times in 0 Posts
Rep Power: 1117
PIK-Pilot is on a distinguished road
Re: 730N RHR Deletes Addresses

Yup, my 2012 Overland deletes the home address also.
__________________
Reply With Quote
  #21  
Old 10-14-2011, 07:20 AM
New Member
 
Join Date: Aug 2011
Posts: 1
Thanks: 0
Thanked 0 Times in 0 Posts
Rep Power: 0
Don_T is on a distinguished road
Re: 730N RHR Deletes Addresses

Mine deletes the home address as well.
__________________
Reply With Quote
  #22  
Old 10-16-2011, 10:48 AM
andyh's Avatar
Premium Member
My Jeep: 2011 5.7L WK2
 
Join Date: Jan 2011
Location: ILM, NC
Posts: 371
Thanks: 2
Thanked 5 Times in 5 Posts
Rep Power: 2138
andyh has a reputation beyond reputeandyh has a reputation beyond reputeandyh has a reputation beyond reputeandyh has a reputation beyond reputeandyh has a reputation beyond reputeandyh has a reputation beyond reputeandyh has a reputation beyond reputeandyh has a reputation beyond reputeandyh has a reputation beyond reputeandyh has a reputation beyond reputeandyh has a reputation beyond repute
Re: 730N RHR Deletes Addresses

The RHR is so sad that I bring along my old Garmin Nuvi for long trips.
__________________
This is my sig
Reply With Quote
  #23  
Old 10-16-2011, 04:51 PM
77Cherokee's Avatar
Member
My Jeep: 2012 3.6L WK2
 
Join Date: Jun 2011
Location: NY State
Posts: 652
Thanks: 0
Thanked 21 Times in 19 Posts
Rep Power: 2072
77Cherokee has a reputation beyond repute77Cherokee has a reputation beyond repute77Cherokee has a reputation beyond repute77Cherokee has a reputation beyond repute77Cherokee has a reputation beyond repute77Cherokee has a reputation beyond repute77Cherokee has a reputation beyond repute77Cherokee has a reputation beyond repute77Cherokee has a reputation beyond repute77Cherokee has a reputation beyond repute77Cherokee has a reputation beyond repute
Re: 730N RHR Deletes Addresses

Quote:
Originally Posted by andyh View Post
The RHR is so sad that I bring along my old Garmin Nuvi for long trips.
Now that is sad! I've lost the home address twice when I first got the Jeep but that hasn't happened again in almost a month. The nav is working perfectly in manual mode but the POI by name feature doesn't work in voice mode. Those are the only problems I've had. Must be different production runs between us and they possibly made some tweaks along the way. I'm sure they will patch the nav system soon.
__________________
2012 Overland, Deep Cherry w/black/saddle interior, V6, ACC pkg.

My 77 Cherokee- Long gone but not forgotten
___
____________________________________
Reply With Quote
  #24  
Old 10-24-2011, 09:22 PM
BuckeyeSRT's Avatar
Senior Member
My Jeep: 2012 5.7L WK2
 
Join Date: Mar 2011
Location: Home of the Buckeyes
Posts: 1,543
Thanks: 28
Thanked 24 Times in 24 Posts
Rep Power: 102178
BuckeyeSRT has a reputation beyond reputeBuckeyeSRT has a reputation beyond reputeBuckeyeSRT has a reputation beyond reputeBuckeyeSRT has a reputation beyond reputeBuckeyeSRT has a reputation beyond reputeBuckeyeSRT has a reputation beyond reputeBuckeyeSRT has a reputation beyond reputeBuckeyeSRT has a reputation beyond reputeBuckeyeSRT has a reputation beyond reputeBuckeyeSRT has a reputation beyond reputeBuckeyeSRT has a reputation beyond repute
Re: 730N RHR Deletes Addresses

Quote:
Originally Posted by sidneyj View Post
My Sat pre sets disappeared today after about a month. First time it's happened. The home address and saved addresses only last a couple days. I should have a new unit installed this Friday and will report back.
Did it work?
__________________

__________________
2012 BB Overland Summit
Like my company on Facebook ...please
https://www.facebook.com/TheSimmondsGroup
Twitter @simmondsgroup
Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


Similar Threads
Thread Thread Starter Forum Replies Last Post
730N (RER) vs 430N (RHB) vs 730N (RHR) joebinotto Audio/Visual/Navigation 205 05-06-2014 10:09 AM
WK2 Media Center 730N (RHR), Yes RHR!!! jcnaranjo Audio/Visual/Navigation 21 12-23-2011 03:09 PM
730N - RER upgrade to 730N - RHR EmeraldOne Audio/Visual/Navigation 43 03-26-2011 12:48 AM
Anyone out there with the new RHR 730N? Bull03 Audio/Visual/Navigation 10 02-22-2011 03:03 PM
Is the 730N(RHR) AVAILABLE NOW? Mark Paul Audio/Visual/Navigation 5 12-14-2010 10:02 AM

Powered by vBadvanced CMPS v3.2.3

All times are GMT -5. The time now is 07:28 PM.


Powered by vBulletin® Version 3.8.8 Beta 4
Copyright ©2000 - 2014, vBulletin Solutions, Inc.
Copyright 2012 - JeepGarage.Org
The Jeep Grand Cherokee Owners Community