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  #1  
Old 12-29-2011, 07:48 PM
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730N RHR Issues 2012 WK2 Summit

So, I have a plethora of RHR issues that have happened during our first road trip.

"Navigation Data Base Not Found" at start-up.
"VR" inoperable.
POI Data missing.
"Take Me Home" address lost.
Address Book data lost.
Cannot stream iPhone via Bluetooth,but can play via Aux cable.
Cannot initiate outgoing phone calls hands free but can using phone or manual screen input, incoming calls can be received.

Took the rig into the Fresno, CA dealership, showed the service rep the problems, tech returned rig and said it was operating normally, told them bs, got tech out to rig and showed him same thing. And, surprise he suddenly had a STAR number and a replace radio instructions. Idiots.

The questions are, would a hard factory reset help? Would installing version 2.12 solve the problems. I have 2.116 currently. Would this void my warranty?

Thanks
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  #2  
Old 12-29-2011, 07:50 PM
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Re: 730N RHR Issues 2012 WK2 Summit

Sucks on the issues but updating the software will not void the warranty.
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  #3  
Old 12-29-2011, 09:21 PM
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Re: 730N RHR Issues 2012 WK2 Summit

My concern is that it is not via the dealer or an approved Jeep/Chrysler site.
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Old 12-29-2011, 09:26 PM
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Re: 730N RHR Issues 2012 WK2 Summit

I updated the software in my 06 charger, 09 jeep, and 11 jeep. No issues with dealer or warranty. There is an "official" site to download the update. Just google mygig update.
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Old 12-30-2011, 03:05 AM
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Re: 730N RHR Issues 2012 WK2 Summit

hi

make first a restore to factory default in the e-menu, after install the new software.

1. Software Update MyGIG RHR-RHW-RHP Units / Version 2.120

.........feedback.
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Old 12-30-2011, 07:27 AM
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Re: 730N RHR Issues 2012 WK2 Summit

Quote:
Originally Posted by *sox* View Post
hi

make first a restore to factory default in the e-menu, after install the new software.

1. Software Update MyGIG RHR-RHW-RHP Units / Version 2.120

.........feedback.
I've never done a restore before upgrading....
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  #7  
Old 12-30-2011, 08:35 AM
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Re: 730N RHR Issues 2012 WK2 Summit

Quote:
Originally Posted by Jeep On View Post
So, I have a plethora of RHR issues that have happened during our first road trip.

"Navigation Data Base Not Found" at start-up.
"VR" inoperable.
POI Data missing.
"Take Me Home" address lost.
Address Book data lost.
Cannot stream iPhone via Bluetooth,but can play via Aux cable.
Cannot initiate outgoing phone calls hands free but can using phone or manual screen input, incoming calls can be received.

Took the rig into the Fresno, CA dealership, showed the service rep the problems, tech returned rig and said it was operating normally, told them bs, got tech out to rig and showed him same thing. And, surprise he suddenly had a STAR number and a replace radio instructions. Idiots.

The questions are, would a hard factory reset help? Would installing version 2.12 solve the problems. I have 2.116 currently. Would this void my warranty?

Thanks
The only issue that I have found is the loss of the home address. I have not experienced the other issues you describe. I hope I don't either!
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  #8  
Old 12-30-2011, 11:22 AM
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Re: 730N RHR Issues 2012 WK2 Summit

Can anyone tell me if a hard reset and/or the software update will likely restore access to the nav data base?
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Old 12-30-2011, 11:43 AM
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Re: 730N RHR Issues 2012 WK2 Summit

for make a clean base unit, make a factory restore you loose only your personel pics, music etc... not the navdatabase.

after the restore install the update 2.120.

when you after the update have no mapdatabase you must go to the dealer for warranty!!

i know what i write about the mygig......
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Old 12-30-2011, 11:44 AM
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Re: 730N RHR Issues 2012 WK2 Summit

Quote:
Originally Posted by ekaz View Post
I've never done a restore before upgrading....
.....let me know why?
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Old 12-30-2011, 12:06 PM
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Re: 730N RHR Issues 2012 WK2 Summit

I have 430N (Laredo X) and had problems with BT and voice command - they stopped working. Pulling M10 fuse fixed that. There is separate fuse for the radio itself (I think M12).
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Old 12-30-2011, 04:55 PM
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Re: 730N RHR Issues 2012 WK2 Summit

Before restoring it I would try pulling the fuse and replace it. This way you won't lose anything on the HD and it won't hurt anything. Of course, you want to do it with the ignition off (duh!).
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