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Old 03-28-2011, 10:47 PM
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730N RHR Users Manual?

Is there a specific user's manual for the 730N RHR?

The User's Guide which came with the Summit references the 730N RER, and the Owners Manual (on page 284) says:
"Refer to your Uconnect™ Multimedia RHR, RER, RBZ or RHB user’s manual for detailed operating instructions."


This manual was not included at delivery, and I can not find it on Jeep's website under Media Center Radios (730N RER, 430N RBZ, 430 REN, 130 RES, 230 REQ & 830N REU are all listed, but not 730N RHR).

They made the system - there have to be instructions, right?

Can someone point me in the right direction?


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Old 03-28-2011, 11:03 PM
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Re: 730N RHR Users Manual?

That brings me to a question....I inserted the user's manual DVD into my RHR...but it won't play (the option to play isn't available)....isn't it supposed to be able to play....and yes, I was in Park.
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Old 03-28-2011, 11:24 PM
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Re: 730N RHR Users Manual?

There is a specific RHR manual, I called to Chrysler and said I did not have any manuals for my RHR and they did send me an entire manual just for the RHR.
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Old 04-06-2011, 10:46 AM
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Re: 730N RHR Users Manual?

Quote:
Originally Posted by earldharris View Post
Is there a specific user's manual for the 730N RHR?

The User's Guide which came with the Summit references the 730N RER, and the Owners Manual (on page 284) says:
"Refer to your Uconnect™ Multimedia RHR, RER, RBZ or RHB user’s manual for detailed operating instructions."


This manual was not included at delivery, and I can not find it on Jeep's website under Media Center Radios (730N RER, 430N RBZ, 430 REN, 130 RES, 230 REQ & 830N REU are all listed, but not 730N RHR).

They made the system - there have to be instructions, right?

Can someone point me in the right direction?


You are definitely eligible to receive free publications from Jeep on your new vehicle such as the vehicle owner's manual (1,000 page manual, not the small user's guide that comes with the DVD), the Nav System user's guide, and the warranty booklet. I simply called up the Jeep Info Center and they helped me out with getting that UPS'd to me. Call 800.992.1997 and follow the prompts for new Jeep vehicles.

btw, they do ask you what specific NAV system you have (eg, I specified 730n RHR) and they send you the manual specific to that radio. RHR is the radio's sales code located on the lower right-hand corner of the NAV radio's face plate.

Good luck,
Shem
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Old 04-06-2011, 01:29 PM
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Re: 730N RHR Users Manual?

GOod info thanks.. I called and they tried to sell it to me first.. $15 plus $20 shipping! Called the free manual hotline and the reason they don't provide owner manuals is to go paperless.. But that doesn't work so well if its not provided electronically.
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Old 04-06-2011, 02:45 PM
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Re: 730N RHR Users Manual?

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Originally Posted by ideal303 View Post
GOod info thanks.. I called and they tried to sell it to me first.. $15 plus $20 shipping! Called the free manual hotline and the reason they don't provide owner manuals is to go paperless.. But that doesn't work so well if its not provided electronically.
When I called, they confirmed that they do not have an RHR manual (physical or .pdf). I explained that I have seen a physical manual (a picture of one, anyway), I just wanted one of my own. They indicated that they are going to a website that does not have the RHR listed - probably the same one on the Jeep site that lists all of the Media Centers except the RHR.
All they could to was to 'escalate' this to another level - I have yet to receive a call back.

This is getting very frustrating - They clearly produce the 730N RHR nav system, but getting manuals on how to use the system seem to be hard to come by .
Some people in earlier posts have been able to get them (Canada only?), and some people are given the answer that they do not exist (when clearly they do).

I am not sure who to go to next - right now I am waiting on a phone call to get a manual on how to use a system that is already on the market.
Not quite what I what I was expecting from Jeep.
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Old 04-06-2011, 03:23 PM
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Re: 730N RHR Users Manual?

They said 5 days they were sending me the manuals for the car specific to 730n rhr and my vehicle for free.. did yours come with an ipod cord?
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Old 04-06-2011, 03:54 PM
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Re: 730N RHR Users Manual?

HMM I CALLED THAT NUMBER BEFORE AND I WAS TOLD MEDIA CENTER OWNERS MANUAL FOR 730N RER, NOT RHR. but i left my contact info with customer support.

I managed to loose volume control response yesterday ( MY FAULT), and i had to stop on the side of the road and google the procedure to reboot the unit...

if you curious i made the radio index 500gigs of mp3 on external HDD, and when you would press next track in random it would pause and take at least 15 seconds to proceed, when i decided to change to internal HDD it was unresponsive, so i pulled the usb cable out... result no sound, you press volume buttons or turn knob -no bar graph. could switch internal hdd, bt, radio sat, etc but no volume or volume control.
so before going after the fuse i did a chineese drill ( shut down the car, closed it, locked, unlocked, got in, started) and i was back to playing toons having a manual would help my passanger to smack me upside my head so i would stop screwing around...
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Old 04-06-2011, 04:07 PM
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Re: 730N RHR Users Manual?

Quote:
Originally Posted by ideal303 View Post
They said 5 days they were sending me the manuals for the car specific to 730n rhr and my vehicle for free.. did yours come with an ipod cord?
Nope - Did not know it was supposed to ?!

We bought one at the Apple store...
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Old 04-06-2011, 04:37 PM
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Re: 730N RHR Users Manual?

I don't think the RHR is supposed to come with an iPod cord
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Old 04-06-2011, 04:46 PM
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Re: 730N RHR Users Manual?

I didn't get one I was just wondering if anyone did because it refers to some Velcro on the chord in the manual.. But that is of course for the rer
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Old 04-06-2011, 05:13 PM
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Re: 730N RHR Users Manual?

No problems when I called. I just got of the phone with the Customer Service line and they are sending me all of the manuals that should have come with the Jeep in the first place including the RHR manual and warranty card. I guess it depends on the luck of the draw as far as customer service is concerned.
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