Go Back   Jeep Garage - Jeep Forum > Jeep Platform Discussion > Grand Cherokee - WK2 - > Audio/Visual/Navigation

Join Jeep Garage Today
Reply
 
Thread Tools Display Modes
 
  #1  
Old 05-28-2013, 11:54 AM
not_too_shabby's Avatar
Member
My Jeep: 2014 WK2
 
Join Date: Mar 2013
Location: Portland, OR
Posts: 393
Thanks: 1
Thanked 8 Times in 8 Posts
Rep Power: 898
not_too_shabby has a brilliant future
8.4AN Phone issue when placing a call with Voice commands

I have my iPhone 5 paired to the 8.4AN system. I have two phone numbers for one of my contacts, mobile and home. If I look them up in the system it shows the two numbers. When I attempt to use the voice commands to "Call John Smith Home", it then asks me which line # to call and displays 3 numbers two of which are duplicates. I then tell it Line 3, and then it says, calling "John Smith Home". Anybody else having this problem? It's irritating as it takes more interaction than it should to call somebody and when it asks me what Line # to call it just displays the phone numbers and not what they are, so sometimes i don't know which # is the home number. Obviously it does because it tells me once I tell it to call line # 1.
__________________

__________________
2014 Grand Cherokee Overland 4x4 V6
Maximum Steel
Download my App - iLeaseMyCar Pro Auto Loan and Lease Calculator for iPhone or iPad
Reply With Quote
  #2  
Old 05-28-2013, 07:49 PM
not_too_shabby's Avatar
Member
My Jeep: 2014 WK2
 
Join Date: Mar 2013
Location: Portland, OR
Posts: 393
Thanks: 1
Thanked 8 Times in 8 Posts
Rep Power: 898
not_too_shabby has a brilliant future
Re: 8.4AN Phone issue when placing a call with Voice commands

I think I can answer this myself after some more testing. If you download your phonebook and then add John Smith home as a favorite, when you do a voice command it will then think John has three numbers instead of two. You will then be asked to choose which line to call. If I remove John Smith from my favorites it works as expected. The solution or work around for this issue is to just not have any favorites.
__________________

__________________
2014 Grand Cherokee Overland 4x4 V6
Maximum Steel
Download my App - iLeaseMyCar Pro Auto Loan and Lease Calculator for iPhone or iPad
Reply With Quote
  #3  
Old 05-28-2013, 08:10 PM
jacko15's Avatar
Premium Member
My Jeep: 2014 3.6L WK2
 
Join Date: Feb 2013
Location: Pennsylvania's North Shore
Posts: 2,043
Thanks: 205
Thanked 145 Times in 118 Posts
Rep Power: 89255
jacko15 has a reputation beyond reputejacko15 has a reputation beyond reputejacko15 has a reputation beyond reputejacko15 has a reputation beyond reputejacko15 has a reputation beyond reputejacko15 has a reputation beyond reputejacko15 has a reputation beyond reputejacko15 has a reputation beyond reputejacko15 has a reputation beyond reputejacko15 has a reputation beyond reputejacko15 has a reputation beyond repute
Re: 8.4AN Phone issue when placing a call with Voice commands

Makes sense. Why would you need favorites with VR?
__________________
Mine: 2014 Overland 4x4 V6, ORA II, billet silver/black, Michelin LTX M/S 2's, MaxCare Lifetime, delivered 4-13-'13
Wife's Jeep: 2008 Compass Sport 4x4, 2.4L I4 DOHC, CVT, Lifetime powertrain warranty
Reply With Quote
  #4  
Old 05-28-2013, 09:13 PM
not_too_shabby's Avatar
Member
My Jeep: 2014 WK2
 
Join Date: Mar 2013
Location: Portland, OR
Posts: 393
Thanks: 1
Thanked 8 Times in 8 Posts
Rep Power: 898
not_too_shabby has a brilliant future
Re: 8.4AN Phone issue when placing a call with Voice commands

I added numbers to favorites when I first downloaded the phone book, so I didn't know that would cause problems with VR. At a stoplight I might prefer to just hit two buttons on the screen to dial a number, and favorites are easier for a passenger make a call. Oh well, not sure it's a big deal, but seems like bug in the software. The VR should either just look at the phonebook, or the favorites shouldn't create a duplicate entry.
__________________
2014 Grand Cherokee Overland 4x4 V6
Maximum Steel
Download my App - iLeaseMyCar Pro Auto Loan and Lease Calculator for iPhone or iPad
Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


Similar Threads
Thread Thread Starter Forum Replies Last Post
UConnect phone call volume issue bry@n Trouble Shooting/Problems/Service 12 10-22-2013 01:54 PM
Possible voice commands for uConnect rjns Audio/Visual/Navigation 14 03-04-2013 09:48 AM
Selecting a name from phone book without voice live_life_tb Tech Tips/DIY/How To 1 02-21-2013 09:44 AM
430 RBZ Voice Command and Uconnect Phone button not working Angel Audio/Visual/Navigation 8 01-17-2011 02:10 PM
phone call from chrysler? dubwarren Grand Cherokee - WK2 - 14 09-10-2010 02:04 AM

Powered by vBadvanced CMPS v3.2.3

All times are GMT -5. The time now is 01:41 PM.


Powered by vBulletin® Version 3.8.8 Beta 4
Copyright ©2000 - 2014, vBulletin Solutions, Inc.
Copyright 2012 - JeepGarage.Org
The Jeep Grand Cherokee Owners Community