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  #49  
Old 02-16-2011, 11:03 AM
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Re: D1....Getting new 730N RHR in my Summit!!!

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Originally Posted by joebinotto View Post
800 number update: I just called 877.426.5337 & was able to find an intelligent person this time. He knew exactly how to pull my order via my VIN. He claims that I just went into D1 status yesterday. But at least this number seems to have smarter reps taking our calls.
Good news if thats holds true. I cant remember so are you a 730N order?
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Old 02-16-2011, 11:07 AM
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Re: D1....Getting new 730N RHR in my Summit!!!

yep, 730N guy
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  #51  
Old 02-16-2011, 11:46 AM
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Re: D1....Getting new 730N RHR in my Summit!!!

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Originally Posted by joebinotto View Post
yep, 730N guy
Awesome maybe your the first one on the forum with a 730 order to go D1. What did they say your "expected" delivery date was?

James
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Old 02-16-2011, 12:53 PM
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Re: D1....Getting new 730N RHR in my Summit!!!

Joe just read you post so I just called for kicks and same old story on my end. Vin and Von no D1 or schedule date. Make sure the person you spoke knows the difference between gateline and D1. I had to educate a few myself:0(..... Ordered mine on 1/19.
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Old 02-16-2011, 01:20 PM
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Re: D1....Getting new 730N RHR in my Summit!!!

I've been D1 since 1/20 and I have the 730 N RHR. That and three bucks gets you a cup of coffee, maybe.
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Old 02-16-2011, 01:54 PM
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Re: D1....Getting new 730N RHR in my Summit!!!

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I've been D1 since 1/20 and I have the 730 N RHR. That and three bucks gets you a cup of coffee, maybe.
I noticed you went D1 really quck and have been stuck there. I ordered three days after you and I am still in D status. I think the hold up is the RHR but who knows.
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Old 02-16-2011, 01:57 PM
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Re: D1....Getting new 730N RHR in my Summit!!!

Does anyone know if they will start production with the vehicles that are suppose to get the RHR before the 1st of March or will they start after the 1st of March ?
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Old 02-16-2011, 02:59 PM
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Re: D1....Getting new 730N RHR in my Summit!!!

@scittb, this person for sure knew the difference between D1 and gateline. He was by far the most educated rep I spoke to over the weeks.

I was so excited that I went to D1 (although I agree it means nothing), I forgot to ask if they have an expected delivery date.
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Old 02-16-2011, 05:23 PM
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Re: D1....Getting new 730N RHR in my Summit!!!

My dealer went to order one yesturday and the only option was the 730 N RHR, it would not allow him to choose the 430... Looks like the 730 N RHR will be the standard moving forward...
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Old 02-17-2011, 10:39 AM
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Re: D1....Getting new 730N RHR in my Summit!!!

So I called this morning the Jeep hotline again. Once again, this rep indicated that my order went into production yesterday and she said that means D1 (even though Milous & my dealer is saying it isn't). However, I then asked for an expected delivery date. She said it will be between 12-14 weeks from yesterday! That would mean it will take between 4-5 months from order date. Does that make any sense?
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Old 02-17-2011, 11:32 AM
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Re: D1....Getting new 730N RHR in my Summit!!!

Quote:
Originally Posted by joebinotto View Post
So I called this morning the Jeep hotline again. Once again, this rep indicated that my order went into production yesterday and she said that means D1 (even though Milous & my dealer is saying it isn't). However, I then asked for an expected delivery date. She said it will be between 12-14 weeks from yesterday! That would mean it will take between 4-5 months from order date. Does that make any sense?
Hummmm thats odd. Everytime I spoke with someone they told me without asking that there is no expected delivery date in my file. If they didnt see an actual date when they pulled up your vehicle im wondering if you are still infact in D status and just talked to a bunch of people that arent sure what their looking at. From my understanding if your vehicle went into D1 status their computer should clearly state a delivery date.
I dont think their computers actually state a letter for status, however it does seem that dealerships have the ability to see that. To get another opinion I would call the sales manager at your dealership where you ordered and speak with who does the actual ordering there. He will be able to tell you exactly what status its in.


EDIT: oh n/m I just re-read your post after I typed mine and noticed you said the dealer does infact says its not in D1 yet.
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Old 02-17-2011, 11:39 AM
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Re: D1....Getting new 730N RHR in my Summit!!!

The game, the game. We all have to play the game. The only quick answer to long wait times is to not order the Summit and/or the saddle interior from what I see (Mineral Gray color also maybe). The only sense it makes is dollars and cents. Supply and demand.

I can't even get a rep to admit they know anything about D1, or any other status so you would be ahead of the game if they tell you anything and you know darn good and well they have been told about line status a jillion times. Nathan on the hotline is pretty much a tape recording and nothing more (you know he's doing what he is told of course). It would be nice if someone would just cowboy up and at least give a reasonable answer to a legitimate question. No two answers are alike on this situation.

By the way, of course you are flagged and they obviously know how often you have called, maybe that predicates the answers. Just maybe.
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