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  #1  
Old 06-04-2014, 11:44 AM
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Duplicate entries when using VR to make a call

I just recently picked up my '14 JGC Overland and I'm still learning the ins and outs of the uconnect system.

One thing that I find odd and can't seem to find an answer to is when I use voice recognition with an iPhone 5S and ask to call person X, Uconnect will list person x twice with the same correct phone number...

i.e. Line 1 "person X" phone number X; Line 2 "person X" phone number X

Is this an issue with how my phone is set/address book issue or is there something else that I've missed within Uconnect?

I did read on a Ram website that they recommended re-synching the address book, but I wanted to see if fellow jeep owners also ran into this issue.

Thanks in advance!

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  #2  
Old 06-05-2014, 09:49 AM
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Re: Duplicate entries when using VR to make a call

Quote:
Originally Posted by SRTprospect19 View Post
I just recently picked up my '14 JGC Overland and I'm still learning the ins and outs of the uconnect system.

One thing that I find odd and can't seem to find an answer to is when I use voice recognition with an iPhone 5S and ask to call person X, Uconnect will list person x twice with the same correct phone number...

i.e. Line 1 "person X" phone number X; Line 2 "person X" phone number X

Is this an issue with how my phone is set/address book issue or is there something else that I've missed within Uconnect?

I did read on a Ram website that they recommended re-synching the address book, but I wanted to see if fellow jeep owners also ran into this issue.

Thanks in advance!
I too have this issue with my 2014 Overland. Only seems to happen to a few contacts, but it is rather annoying. I haven't found a fix yet and I may try re-syncing the address book if I think about it.
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Old 06-05-2014, 06:06 PM
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Re: Duplicate entries when using VR to make a call

I had this issue. It was because I added some people to the favorites in the phone uconnect screen. I just got rid of all the favorites and now there is just one listing from my iPhone contact list.


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  #4  
Old 06-05-2014, 06:19 PM
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Re: Duplicate entries when using VR to make a call

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Originally Posted by not_too_shabby View Post
I had this issue. It was because I added some people to the favorites in the phone uconnect screen. I just got rid of all the favorites and now there is just one listing from my iPhone contact list.


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I'm going to give this a try, I think this might very well explain what I'm seeing!

Thanks not_too_shabby
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Old 06-05-2014, 07:10 PM
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Re: Duplicate entries when using VR to make a call

That's interesting. I guess I will probably just deal with it, as I legitimately use the favorites list on my phone. Good to know there is a "fix" should I change my mind in the future.
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Old 06-05-2014, 08:39 PM
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Re: Duplicate entries when using VR to make a call

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That's interesting. I guess I will probably just deal with it, as I legitimately use the favorites list on my phone. Good to know there is a "fix" should I change my mind in the future.

It's not the favorites on the phone that are the problem but the ones you can set on the uconnect screen itself.


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Old 06-05-2014, 08:41 PM
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Re: Duplicate entries when using VR to make a call

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Originally Posted by not_too_shabby View Post
It's not the favorites on the phone that are the problem but the ones you can set on the uconnect screen itself.


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Oh, I gotcha now. Should be an easy fix then! Thanks!


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