Originally Posted by willjeep
Interesting, are you sure its not 13.28?
Sorry, yes it's 13.28
I figured it out. Actually someone on XDA-Developers.com gave me the answer.
You have to hit the Phone (Green Button) not the "VR" button !!
Strange the way the Help said I could say "Call John Smith Mobile" when I hit the VR button, but does not work.
By the way the Sales Person didn't know why it didn't work for me either.
No favorites needed. In fact it works better with no Favorites because you end up with Duplicate Choices to choose from (Which I saw explained in another thread here).
Well I was right I was doing something stupid, I guess.