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Old 03-04-2011, 12:02 PM
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Media Center 730N (RHR)???????????????

Hello:

I have been test driving mid to large size SUV's the past 3 weeks and I fell in love with the new GC Overland (WKJS74 , HEMI, 730N RHR). The one that I test drove has the new 730 RHR media center. I test drove it 2 times. The second time, I focused on the electronics (I have an iPhone 4). I was able to link up my phone (via bluetooth) without any issues, however I was never able to access my phone book. Does it take a while for the contacts to load up? I noticed that was the case in some of the other SUV's I drove. I then connected the phone to the iPod cable. I found the cable to be very thick which made it hard to neatly tuck away my phone in the compartment. The media center had no problems detecting my music. I went for a drive on my own. On the way back, a call came in. I could not hear the person calling but they could hear me.. I disconnected the phone ( from the iPod cable) and had my buddy call me back. The bluetooth worked adequately with the iPod cable disconnected. When I plugged it back in. Same problem. The dealer said it was probably an isolated issue, and since I loved the GC so much, I put a deposit on it with the colors I liked. The dealer called a few days later and told me that it was an ongoing issue, the manufacturer was aware of the it and was working on the problem. My questions are: Do the contacts take a while to load up via bluetooth? Does the 703N RHR have bluetooth audio ( meaning you can play a song from your iPhone through Bluetooth)? Has anyone else experienced the same issue while the iPod cable is docked? How is Chrystler about resolving issues like this?? I have not received the vehicle and I am already starting to have second thoughts about this. I love my technology and cannot stomach paying so much for a new vehicle with issues before I even get it...
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Old 03-04-2011, 12:05 PM
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Re: Media Center 730N (RHR)???????????????

Quote:
Originally Posted by jcnaranjo View Post
Hello:

I have been test driving mid to large size SUV's the past 3 weeks and I fell in love with the new GC Overland (WKJS74 , HEMI, 730N RHR). The one that I test drove has the new 730 RHR media center. I test drove it 2 times. The second time, I focused on the electronics (I have an iPhone 4). I was able to link up my phone (via bluetooth) without any issues, however I was never able to access my phone book. Does it take a while for the contacts to load up? I noticed that was the case in some of the other SUV's I drove. I then connected the phone to the iPod cable. I found the cable to be very thick which made it hard to neatly tuck away my phone in the compartment. The media center had no problems detecting my music. I went for a drive on my own. On the way back, a call came in. I could not hear the person calling but they could hear me.. I disconnected the phone ( from the iPod cable) and had my buddy call me back. The bluetooth worked adequately with the iPod cable disconnected. When I plugged it back in. Same problem. The dealer said it was probably an isolated issue, and since I loved the GC so much, I put a deposit on it with the colors I liked. The dealer called a few days later and told me that it was an ongoing issue, the manufacturer was aware of the it and was working on the problem. My questions are: Do the contacts take a while to load up via bluetooth? Does the 703N RHR have bluetooth audio ( meaning you can play a song from your iPhone through Bluetooth)? Has anyone else experienced the same issue while the iPod cable is docked? How is Chrystler about resolving issues like this?? I have not received the vehicle and I am already starting to have second thoughts about this. I love my technology and cannot stomach paying so much for a new vehicle with issues before I get it...
If the unit had the thick cable in the console compartment under the HVAC controls then it's not the RHR, it's the RER. Both are called 730N (quite confusing, they should have renamed the new unit). The RER without the latest upgrade has the exact issues you describe.
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Old 03-04-2011, 12:23 PM
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Quote:
Originally Posted by mjw930 View Post
If the unit had the thick cable in the console compartment under the HVAC controls then it's not the RHR, it's the RER. Both are called 730N (quite confusing, they should have renamed the new unit). The RER without the latest upgrade has the exact issues you describe.
Thank you for that. I just looked at the order slip for my GC. Under the sales code I see RHR, then next to that I see " Media center 730N CD/DVD/MPR/HDD/NAV with an MSRP of $465. I'm hoping this is the one I want.
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Old 03-04-2011, 12:27 PM
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Re: Media Center 730N (RHR)???????????????

Welcome!

From what you've said in your last post, looks like it is indeed the RHR. I know there is a software update for the 730N, but I don't know if it's limited to the RER or if it's for both models.
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Old 03-04-2011, 01:51 PM
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Re: Media Center 730N (RHR)???????????????

jcnaranjo: Can you go back and double check which radio was in the car you tested? AFAIK the only way to tell the difference between the 730N-RER and the 730N-RHR is by looking at the code in tiny letters on the bottom right of the faceplate (or via connection cable)...the faceplate will say "RHR" if it is the updated unit. The sticker doesn't specify beyond 730N, and from what I've read here and talking with dealers it is difficult to tell specific model in the computers. There is a lot of confusion in the marketplace about this issue as has been discussed a lot on this forum.

I've been waiting for a RHR to hit dealer lots here so I can thoroughly test it like you did. Although I don't actively use an iPhone anymore I still plan to use one as an iPod for music and use my Android-based HTC phone with contact sync for voice so I want to make sure all of that and the voice command features work well before I commit. Car tech is very important to me as well and this is one thing that has held me back from ordering/buying a WK2 so far.

This is the first post I've read on this forum of someone actually reporting use of the Media Center 730N-RHR so I'm also thinking you may have been using the RER. Several forum members are still anxiously awaiting delivery of their WK2 with the RHR any day now...production of the updated radio supposedly started January 12.
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Old 03-04-2011, 03:17 PM
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Re: Media Center 730N (RHR)???????????????

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Originally Posted by RageOfFury View Post
Welcome!

From what you've said in your last post, looks like it is indeed the RHR. I know there is a software update for the 730N, but I don't know if it's limited to the RER or if it's for both models.
No, what he said on the last post was HIS ORDER says $465. The first post was about a vehicle HE TESTED, not the one he ordered.

The RHR uses the USB port in the armrest, just like the RHB (430N). The RER uses the iPod specific interface in the center console. From his comments about the thickness of the cable (and that one actually existed) I'm assuming the vehicle he test drove had the RER version of the 730N.
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Old 03-04-2011, 03:26 PM
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Re: Media Center 730N (RHR)???????????????

Quote:
Originally Posted by dobiegillis View Post
AFAIK the only way to tell the difference between the 730N-RER and the 730N-RHR is by looking at the code in tiny letters on the bottom right of the faceplate
I think another way to tell is by looking at the phone button (2nd from the top on the right side). The RER has a U-connect icon next to the phone icon, and the RHR only has the phone icon. This is helpful when looking at photos on dealer websites. I keep scouring them looking for any pictures of interface changes, and to get an idea if the graphics are improved like Milous states on the WK2Jeeps site. Still no luck with that though.
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Old 03-04-2011, 03:32 PM
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Quote:
Originally Posted by dobiegillis View Post
jcnaranjo: Can you go back and double check which radio was in the car you tested? AFAIK the only way to tell the difference between the 730N-RER and the 730N-RHR is by looking at the code in tiny letters on the bottom right of the faceplate (or via connection cable)...the faceplate will say "RHR" if it is the updated unit. The sticker doesn't specify beyond 730N, and from what I've read here and talking with dealers it is difficult to tell specific model in the computers. There is a lot of confusion in the marketplace about this issue as has been discussed a lot on this forum.

I've been waiting for a RHR to hit dealer lots here so I can thoroughly test it like you did. Although I don't actively use an iPhone anymore I still plan to use one as an iPod for music and use my Android-based HTC phone with contact sync for voice so I want to make sure all of that and the voice command features work well before I commit. Car tech is very important to me as well and this is one thing that has held me back from ordering/buying a WK2 so far.

This is the first post I've read on this forum of someone actually reporting use of the Media Center 730N-RHR so I'm also thinking you may have been using the RER. Several forum members are still anxiously awaiting delivery of their WK2 with the RHR any day now...production of the updated radio supposedly started January 12.
MJW930 also seems to think I have tested the RER. Like his post reads, the RER supposedly has the awkward long and thick iPod cable located in the compartment under the environmental controls. I am now very curious. I think I will have to run down to the dealership and check it out. I guess the RHR has a USB port better situated. My order slip has an RHR "dealer code" before the 730N/NAV/DVD/etc. description. The dealer seems to think that I will be getting an RHR but he is going to get back to me with a definite answer soon.
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Old 03-04-2011, 04:20 PM
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Re: Media Center 730N (RHR)???????????????

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Originally Posted by mjw930 View Post
No, what he said on the last post was HIS ORDER says $465. The first post was about a vehicle HE TESTED, not the one he ordered.

The RHR uses the USB port in the armrest, just like the RHB (430N). The RER uses the iPod specific interface in the center console. From his comments about the thickness of the cable (and that one actually existed) I'm assuming the vehicle he test drove had the RER version of the 730N.
huh? The post I was referring to is the one where he says that his slip says RHR and that there is a 465$ charge which would indicate that the RHR radio is installed.

Sooo...from what he said, I deducted that his WK2 does indeed have the RHR radio.
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Old 03-04-2011, 04:51 PM
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Quote:
Originally Posted by RageOfFury View Post
huh? The post I was referring to is the one where he says that his slip says RHR and that there is a 465$ charge which would indicate that the RHR radio is installed.

Sooo...from what he said, I deducted that his WK2 does indeed have the RHR radio.
Thank you for that. I hope they have fixed all of the issues and I am able to connect and go when they deliver my vehicle....
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Old 03-04-2011, 05:18 PM
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Re: Media Center 730N (RHR)???????????????

Quote:
Originally Posted by jcnaranjo View Post
Thank you for that. I hope they have fixed all of the issues and I am able to connect and go when they deliver my vehicle....
But to make sure, check the radio model name located in the lower right corner of the radio.
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Old 03-04-2011, 06:42 PM
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Quote:
Originally Posted by RageOfFury View Post
But to make sure, check the radio model name located in the lower right corner of the radio.
Thanks...
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