Well...I got back from the dealer today and they just reactivated my navigation. They claimed that because I didn't have the 8.4an that I wouldn't be able to have the turn-by-turn in EVIC. I tried to tell them that even the uconnect support told me that I should indeed have the option. I guess I'm just going to have to give up and accept the fact that I got a dud.
Yeah...I'm thinking about trying a different dealer out to see what they say. Unfortunately, the next closest one is about 45 minutes away. I'm also having issues with rough shifting and my dealer claims that it's "normal."
I called uconnect about this problem today. I have 8.4a and the manual says it should be there but there was nothing to turn on by way of the screen. After about 20 mins on the phone the operator told me this option was taken out after the last update because this function wasn't working properly. Said they are working on it and could back in another software update.
I brought this up last time I took my Jeep in for service and the service tech was able to fix it. I still don't have the option visible in the settings, but they do show up now when I'm using Turn By Turn Navigation.