As the dealership will be billed for the navigation activation, only the
following people in the dealership are authorized to call for an activation
code (see list below). If you are not in one of the roles listed and needs an
activation code, please request this through your manager.
Dealer Principal General Manager Assistant Parts Manager
Service Technician Assistant Service Manager Vice President
President Owner / Partner General Sales Manager
Sales Manager Assistant Sales Manager Parts Manager
Truck Sales Manager Shop Foreman Service Manager
Parts Director (U.S. only) Service/Parts Director (U.S.
Parts/Service Director (U.S.
4. Copy the request code on the Repair Order and call 866-962-8837.
NOTE: The person that calls in will need the dealer code, VIN, their SID number andFriday, 9:00 am to 8:00 pm Eastern Standard time.
request code. They will ask for your e-mail address, so they can send you a
confirmation of the activation code. The call center is opened Monday -
this are for NA, i think in Australia are the same steps!