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  #25  
Old 12-04-2013, 08:12 AM
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Re: NEW Gracenotes Database for RHR-RHW-RHP

I downloaded and burned the ISO's for both 2.184 and 5411 Gracenotes last week. I installed 2.184 with no issue. Then a couple days later I had an hour drive so I put the 5411 DVD in to install along the way. The progress indicators got all the way to being filled/complete when I got the following error message (note I got screenshot from subsequent attempt but the message is the same):



I waited until I got home and tried again but got the same error. I even re-downloaded the ISO and burned a new DVD. Same error.

Here is my system info:




Any input/advice would be welcomed. I could try with USB if that might work differently. Perhaps I could try going back a revision - if an ISO is available for the older version.

Thanks.

Steve
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  #26  
Old 12-08-2013, 03:02 PM
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Re: NEW Gracenotes Database for RHR-RHW-RHP

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Originally Posted by Nite2 View Post
I recently did the 2.184 software update on my RHR 730N using a USB worked great no problem... But, followed by updating the gracenotes 5411. The process started as normal but when the unit rebooted to continue the update nothing seemed to happen, later when checking my radio functions my Devices menu, usb, Bluetooth etc.. Icon selections are grayed out, unselectable. How can I correct this or is this some part of the update process that well correct it self??? Thanks in advance for any helpful info.

NITE2
Thank You "SOX", I Burned the Gracenotes update onto a DVD. I repeated the update process and all is well now... I will no longer update application or gracenotes software using a USB, USB updating can be problematic!!

Nite2

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  #27  
Old 12-08-2013, 03:05 PM
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Re: NEW Gracenotes Database for RHR-RHW-RHP

Quote:
Originally Posted by steve607 View Post
I downloaded and burned the ISO's for both 2.184 and 5411 Gracenotes last week. I installed 2.184 with no issue. Then a couple days later I had an hour drive so I put the 5411 DVD in to install along the way. The progress indicators got all the way to being filled/complete when I got the following error message (note I got screenshot from subsequent attempt but the message is the same):



I waited until I got home and tried again but got the same error. I even re-downloaded the ISO and burned a new DVD. Same error.

Here is my system info:




Any input/advice would be welcomed. I could try with USB if that might work differently. Perhaps I could try going back a revision - if an ISO is available for the older version.

Thanks.

Steve
i can not see pics.
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  #28  
Old 12-08-2013, 03:06 PM
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Re: NEW Gracenotes Database for RHR-RHW-RHP

Quote:
Originally Posted by Nite2 View Post
Thank You "SOX", I Burned the Gracenotes update onto a DVD. I repeated the update process and all is well now... I will no longer update application or gracenotes software using a USB, USB updating can be problematic!!

Nite2

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...........yep, DVD are secure
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  #29  
Old 12-08-2013, 08:04 PM
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Re: NEW Gracenotes Database for RHR-RHW-RHP

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Originally Posted by *sox* View Post
i can not see pics.
I'm not sure why they didn't "stick" as they showed up when I posted. I'll try again here:
Attached Images
File Type: jpg grace-error.jpg (23.9 KB, 15 views)
File Type: jpg sys-info.jpg (45.8 KB, 13 views)
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  #30  
Old 12-09-2013, 01:43 PM
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Re: NEW Gracenotes Database for RHR-RHW-RHP

I use software that will make an ISO copy. Use the lowest speed possible for the copy (i.e. 2x). Have not had any problems using the DVDs.
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  #31  
Old 12-09-2013, 03:04 PM
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Re: NEW Gracenotes Database for RHR-RHW-RHP

Hi" new here but have made use of Sox's latest gracenote and uconnect software updates. I'm in South Africa, with a WK2 grand cherokee CRD Overland, 2012 year, RHP 730 uconnect system. After a DVD ISO update, all's been fine.

However, after adding a bunch of mp3s this weekend to the hard drive via USB , I've run into an issue where the system freezes, everything is frozen, even the clock, and it only resets after I switch the car off and the screen goes blank, give it a few moments and restart. Is there perhaps a corrupted mp3 on the hard drive now?

Any advice is much appreciated
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  #32  
Old 12-09-2013, 03:29 PM
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Cancel all music on the drive and copie again

Its possibel you have a corrupt mp3 !


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  #33  
Old 12-09-2013, 03:39 PM
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Re: NEW Gracenotes Database for RHR-RHW-RHP

Ah geez I was hoping there was another way

Thanks Sox, will delete from last loaded and see from there (don't want to have to reload and re-edit all my cd's also copied)

Any ideas on how to spot/identify the culprit?
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  #34  
Old 12-09-2013, 06:31 PM
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Re: NEW Gracenotes Database for RHR-RHW-RHP

Quote:
Originally Posted by RKlimas View Post
I use software that will make an ISO copy. Use the lowest speed possible for the copy (i.e. 2x). Have not had any problems using the DVDs.
I had no problem creating the DVDs. They look fine from exploring in Windows and they verified fine when being created. I had no problem using the ISO of the 2.184 update.

So it appears that installing the Gracenotes from DVD failed for me and I was trying to get information as to what I can do next. Is the ISO of a previous version available? Should I try installing from USB now that DVD has failed? Is there some other 'diagnostic' I can do to check my DVD hardware?

Steve
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  #35  
Old 12-11-2013, 08:03 AM
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Re: NEW Gracenotes Database for RHR-RHW-RHP

Quote:
Originally Posted by *sox* View Post
Cancel all music on the drive and copie again

Its possibel you have a corrupt mp3 !


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Good news folks! Found the offending file and deleted, no need to clean all! Will be adding a bit slower and testing in future!

Sox, just curious, how often are updates released?

Thanks
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  #36  
Old 02-05-2014, 08:26 AM
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Re: NEW Gracenotes Database for RHR-RHW-RHP

Quote:
Originally Posted by steve607 View Post
I had no problem creating the DVDs. They look fine from exploring in Windows and they verified fine when being created. I had no problem using the ISO of the 2.184 update.

So it appears that installing the Gracenotes from DVD failed for me and I was trying to get information as to what I can do next. Is the ISO of a previous version available? Should I try installing from USB now that DVD has failed? Is there some other 'diagnostic' I can do to check my DVD hardware?

Steve
Ye I have precisely the same problem as you do.

I am thinking of finding the original gracenotes version and trying to reinstall that version again.

Fukked if I know what to do next!!

LOL!
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