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Old 07-18-2013, 07:10 PM
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Not getting weather map data

I searched the forum for this but couldn't find any info. When I go to the travel link weather map, it geo locates the car just fine and displays the base map but most of the time it displays no weather data. I say most of the time because occasionally (rarely) if I leave it on the map for awhile, weather data eventually shows up. Anyone else having a similar problem?
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Old 07-18-2013, 08:02 PM
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Re: Not getting weather map data

Same problem. It takes 20 minutes AFTER you boot the app sometimes to get the radar. Worthless....
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Old 07-18-2013, 08:52 PM
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Re: Not getting weather map data

Takes a little while to download all the data on mine too, but only a minute or two. The last thing to render is usually the radar. Not long enough to be an issue though.
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Old 07-18-2013, 08:56 PM
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Re: Not getting weather map data

^^ same.. slower than using your phone, but it works. wish it could zoom in more... i want to see if i am headed right into a storm or not.
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Old 07-18-2013, 10:37 PM
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Re: Not getting weather map data

I'd like to add that it would be nice to have a smaller vehicle icon too. The present ones cover a lot of the radar image.
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Old 07-18-2013, 10:44 PM
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Re: Not getting weather map data

Same issue with my 8.4an, takes 20 minutes to get the radar, not very useful. The 730N in our Durango is instant. Not sure if this is a Sirius issue or Radio. I did call Sirius support, they sent the code to the radio and it then appeared one time. I don't want to call tech support each time to have it update. Anyone find a fix for this?
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Old 07-19-2013, 08:01 PM
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Re: Not getting weather map data

Well, it sucks that this doesn't work well on the 8.4AN. Since it appears that I'm not the only one with this issue, I guess we can hope for a software fix down the road.
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Old 07-19-2013, 08:10 PM
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Re: Not getting weather map data

Those of you who find that the travel link weather map is not working to your satisfaction MUST let your dealer service department know about it. You MUST have them write a work order and get a copy. If they can't fix it to your satisfaction you MUST repeat those steps again. If there is no paper trail generated the problem will never come to the attention of the engineers who can find a fix for you. I know it it's a pain to deal with, but if the wheel don't squeak...you know the rest.
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Old 07-19-2013, 08:12 PM
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Re: Not getting weather map data

Quote:
Originally Posted by jacko15 View Post
Those of you who find that the travel link weather map is not working to your satisfaction MUST let your dealer service department know about it. You MUST have them write a work order and get a copy. If they can't fix it to your satisfaction you MUST repeat those steps again. If there is no paper trail generated the problem will never come to the attention of the engineers who can find a fix for you. I know it it's a pain to deal with, but if the wheel don't squeak...you know the rest.
Good point Jacko. I'll make sure to bring this up with my dealer.
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Old 07-24-2013, 09:45 PM
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Re: Not getting weather map data

I've found if I enter into travel link, say I want the map, and then go back to nav or something else, then back to travel link it will work. It continues to work until the vehicle is stopped and then restarted...
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Old 07-24-2013, 10:37 PM
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Re: Not getting weather map data

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Originally Posted by kirk1233 View Post
I've found if I enter into travel link, say I want the map, and then go back to nav or something else, then back to travel link it will work. It continues to work until the vehicle is stopped and then restarted...

I just tried this several times but it didn't work for me. If I wait 15 minutes or so I eventually get all the data. This is a potentially useful feature that unfortunately is useless to me until this problem is resolved.
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Old 07-26-2013, 09:19 PM
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Re: Not getting weather map data

Regarding the lack of updates on the weather page, what I found is that the clock does not update when it doesn't work. Which would tell me the Sirius Data load is causing the radio to lock up. Flipping back to radio mode typically unfreezes it. It is really a hit and miss thing on whether it will update or lock up. When it does load the weather data, it is close to instantaneous. I did report to the dealer, they claimed the map worked as it should - of course they think a blank map is working - hey, the map came up - come on people.
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