Go Back   Jeep Garage - Jeep Forum > Jeep Platform Discussion > Grand Cherokee - WK2 - > Audio/Visual/Navigation

Join Jeep Garage Today
Reply
 
Thread Tools Display Modes
 
  #1  
Old 01-23-2012, 02:01 PM
Member
My Jeep: 2011 3.6L WK2
 
Join Date: May 2011
Location: Massachusetts
Posts: 305
Thanks: 0
Thanked 0 Times in 0 Posts
Rep Power: 1476
hammer1234 is on a distinguished road
Phone now drops out after pairing with uConnect

We have two Samsung u370 phone purchased new less than 2 months ago which includes a music player. We have each phone set up to pair via uConnect. My phone contains some music files and initially I was able to play those through the bluetooth connection without issues. Just recently, however, every time I try to pair up my phone the connection comes up and then the phone resets, and I never see the phone on the aux connection. The DW's phone works fine and both phones connect to a different vehicle without problems.

Any thoughts?
__________________

__________________
Reply With Quote
  #2  
Old 01-24-2012, 10:16 AM
77Cherokee's Avatar
Member
My Jeep: 2012 3.6L WK2
 
Join Date: Jun 2011
Location: NY State
Posts: 652
Thanks: 0
Thanked 21 Times in 19 Posts
Rep Power: 2084
77Cherokee has a reputation beyond repute77Cherokee has a reputation beyond repute77Cherokee has a reputation beyond repute77Cherokee has a reputation beyond repute77Cherokee has a reputation beyond repute77Cherokee has a reputation beyond repute77Cherokee has a reputation beyond repute77Cherokee has a reputation beyond repute77Cherokee has a reputation beyond repute77Cherokee has a reputation beyond repute77Cherokee has a reputation beyond repute
Re: Phone now drops out after pairing with uConnect

Try removing your phone from the UConnect system, reboot the phone, then pair it again. Sometimes this will fix the connection problem.
__________________

__________________
2012 Overland, Deep Cherry w/black/saddle interior, V6, ACC pkg.

My 77 Cherokee- Long gone but not forgotten
___
____________________________________
Reply With Quote
  #3  
Old 01-24-2012, 01:10 PM
Member
My Jeep: 2011 3.6L WK2
 
Join Date: May 2011
Location: Massachusetts
Posts: 305
Thanks: 0
Thanked 0 Times in 0 Posts
Rep Power: 1476
hammer1234 is on a distinguished road
Re: Phone now drops out after pairing with uConnect

Quote:
Originally Posted by 77Cherokee View Post
Try removing your phone from the UConnect system, reboot the phone, then pair it again. Sometimes this will fix the connection problem.
I reset uConnect, added the phone, and it still drops out.

Sent an e-mail to Samsung support. They may just blame uConnect but I figure it's worth a shot.

The phone did work for a while...I was able to stream music from it as well.
__________________
Reply With Quote
  #4  
Old 01-25-2012, 06:59 AM
Member
My Jeep: 2011 3.6L WK2
 
Join Date: May 2011
Location: Massachusetts
Posts: 305
Thanks: 0
Thanked 0 Times in 0 Posts
Rep Power: 1476
hammer1234 is on a distinguished road
Re: Phone now drops out after pairing with uConnect

After a hard update, removal of all addresses on the microSD card, and recovery of addresses using Backup Assistant, the phone pairing with uConnect now works and is stable.

Because I had another phone of the same model that worked, I suspect that it was something in my address book that was corrupted, and when the addresses were being uploaded to uConnect, that bad address information was causing the phone to reset.

I did send an e-mail to Samsung but (as expected) they just threw it back and said that the problem must be with uConnect. I never contacted Chrysler but my guess is that they would have tried to blame Samsung...
__________________
Reply With Quote
  #5  
Old 01-25-2012, 10:06 AM
77Cherokee's Avatar
Member
My Jeep: 2012 3.6L WK2
 
Join Date: Jun 2011
Location: NY State
Posts: 652
Thanks: 0
Thanked 21 Times in 19 Posts
Rep Power: 2084
77Cherokee has a reputation beyond repute77Cherokee has a reputation beyond repute77Cherokee has a reputation beyond repute77Cherokee has a reputation beyond repute77Cherokee has a reputation beyond repute77Cherokee has a reputation beyond repute77Cherokee has a reputation beyond repute77Cherokee has a reputation beyond repute77Cherokee has a reputation beyond repute77Cherokee has a reputation beyond repute77Cherokee has a reputation beyond repute
Re: Phone now drops out after pairing with uConnect

I also thought it was a problem in the phone. Glad you got it sorted out.
__________________
2012 Overland, Deep Cherry w/black/saddle interior, V6, ACC pkg.

My 77 Cherokee- Long gone but not forgotten
___
____________________________________
Reply With Quote
  #6  
Old 03-21-2012, 05:45 AM
Member
My Jeep: 2011 3.6L WK2
 
Join Date: May 2011
Location: Massachusetts
Posts: 305
Thanks: 0
Thanked 0 Times in 0 Posts
Rep Power: 1476
hammer1234 is on a distinguished road
Re: Phone now drops out after pairing with uConnect

Just had a problem last night where we tried to accept an incoming call and it failed...the uConnect then went into a loop where it kept saying there was an incoming call (nonexistent) and then closing. Only way to stop was to shut the phone off but then the bluetooth connection was flaky.

Not pleased with the way this phone and uConnect play together.
__________________

__________________
Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


Similar Threads
Thread Thread Starter Forum Replies Last Post
Bluetooth phone / Uconnect Polomaan Audio/Visual/Navigation 14 02-27-2014 08:25 AM
Can't Answer Phone Through UConnect! bmrisko Audio/Visual/Navigation 1 12-27-2011 07:22 PM
Uconnect Phone Glitch Hollywood Audio/Visual/Navigation 11 11-25-2011 02:34 PM
How to download cell phone book to Uconnect phone billybronco1 Audio/Visual/Navigation 6 02-16-2011 10:26 PM
Uconnect Phone Question tks2010 Audio/Visual/Navigation 4 12-09-2010 06:01 PM

Powered by vBadvanced CMPS v3.2.3

All times are GMT -5. The time now is 07:28 PM.


Powered by vBulletin® Version 3.8.8 Beta 4
Copyright ©2000 - 2014, vBulletin Solutions, Inc.
Copyright 2012 - JeepGarage.Org
The Jeep Grand Cherokee Owners Community