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  #1  
Old 08-05-2016, 03:08 PM
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Possible fake Uconnect email

I just got a possible fake Uconnect email. It had the correct VIN number and dealership but the mileage was off by over 20K miles and it showed no tire pressure. It was claiming I had a powertrain malfunction that needs action. Looks just just like a Uconnect status email with links to "full details".

I didn't click the links, I logged in to Uconnect and checked my vehicle status. On the actual website the mileage is correct and there are no malfunctions or actions required.

Wonder if this is some kind of trick to hack into Uconnect.

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  #2  
Old 08-05-2016, 03:29 PM
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Re: Possible fake Uconnect email

I got one as well last night saying in due for an oil change (which is not true) I was like huh? Same with me, correct dealership, but mileage was not correct, plus the tire pressures were not right either lol.
I just deleted it.
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Old 08-05-2016, 03:32 PM
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Re: Possible fake Uconnect email

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Originally Posted by LeCreaux View Post
I just got a possible fake Uconnect email. It had the correct VIN number and dealership but the mileage was off by over 20K miles and it showed no tire pressure. It was claiming I had a powertrain malfunction that needs action. Looks just just like a Uconnect status email with links to "full details".

I didn't click the links, I logged in to Uconnect and checked my vehicle status. On the actual website the mileage is correct and there are no malfunctions or actions required.

Wonder if this is some kind of trick to hack into Uconnect.
If your browser displays the URL BEFORE you click, you can probably quickly figure out if it came from the UConnect site or someone has a link they want you to click for purposes varying from whether your email address is correct up to trying to hand you malware.

The email source can be a clue, but some companies outsource mass mailings so it isn't always a good clue.

The odds of it being a scam to check your email address, get you to click on a malware link, etc. are pretty high because UConnect is the software in your entertainment interface... not Ownerconnect at /www.moparownerconnect.com where you'd get vehicle service info.

It may have just wanted to install a keystroke logger so it can get your account credentials for the jeep owners website.
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Old 08-05-2016, 03:34 PM
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Re: Possible fake Uconnect email

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Originally Posted by JTS97Z28 View Post
I got one as well last night saying in due for an oil change (which is not true) I was like huh? Same with me, correct dealership, but mileage was not correct, plus the tire pressures were not right either lol.
I just deleted it.
Pretty good odds someone has your email address and knows you own a Jeep.
Other than that, without the URL info, can't say.
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Old 08-05-2016, 05:15 PM
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Re: Possible fake Uconnect email

I'm not sure what URL you're asking about? It was an email, no links to click. When you open the email it's the vehicle health report that you get from chrysler/Uconnect. Again, no links are clicked and I forgot to look and see what it said who the sender was. I just assumed it was an error or chryslers fault and maybe some emails got mixed up,, but I guess I could be wrong. If it's someone trying to steal my Jeep or something then goodluck. It's garaged at home at all times, and I work in a guarded government facility with 15ft barbed wire fences
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Old 08-05-2016, 05:33 PM
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Re: Possible fake Uconnect email

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Originally Posted by JTS97Z28 View Post
I'm not sure what URL you're asking about? It was an email, no links to click. When you open the email it's the vehicle health report that you get from chrysler/Uconnect. Again, no links are clicked and I forgot to look and see what it said who the sender was. I just assumed it was an error or chryslers fault and maybe some emails got mixed up,, but I guess I could be wrong. If it's someone trying to steal my Jeep or something then goodluck. It's garaged at home at all times, and I work in a guarded government facility with 15ft barbed wire fences
Mine had several links.

Since Uconnect can locate your vehicle, unlock and start it, I'd assume getting that login information would be pretty useful to a bad guy. Just take it at a grocery store.

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Old 08-05-2016, 06:49 PM
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Re: Possible fake Uconnect email

Ok so then what do you think we are dealing with here? An email error with the real FCA/Uconnect, or some sort of person actually trying to do something? Maybe just for piece of mind I'll go into Uconnect site and change passwords and make sure everything is ok on my end.
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Old 08-05-2016, 07:00 PM
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Re: Possible fake Uconnect email

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Originally Posted by JTS97Z28 View Post
Ok so then what do you think we are dealing with here? An email error with the real FCA/Uconnect, or some sort of person actually trying to do something? Maybe just for piece of mind I'll go into Uconnect site and change passwords and make sure everything is ok on my end.


I don't know. Weird that it would have the correct VIN and dealership, that had to come from FCA and is often in junk mail I get.
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Old 08-05-2016, 07:08 PM
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Re: Possible fake Uconnect email

Anyone contact uConnect and ask them?


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Old 08-05-2016, 07:14 PM
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Re: Possible fake Uconnect email

I just logged onto Uconnect access and same story there. It shows the correct VIN, but everything about the vehicle is wrong such as mileage, service, tire pressures etc... I then try to send commands to the vehicle and it worked correctly. So who knows, sounds like some sort of issue on their end. I'm not to worried about it for now.
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Old 08-08-2016, 03:15 PM
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Re: Possible fake Uconnect email

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Originally Posted by JTS97Z28 View Post
I'm not sure what URL you're asking about? It was an email, no links to click. When you open the email it's the vehicle health report that you get from chrysler/Uconnect. Again, no links are clicked and I forgot to look and see what it said who the sender was. I just assumed it was an error or chryslers fault and maybe some emails got mixed up,, but I guess I could be wrong. If it's someone trying to steal my Jeep or something then goodluck. It's garaged at home at all times, and I work in a guarded government facility with 15ft barbed wire fences
SOME email clients [the more secure ones] will display URLs in email without actually needing to select that.
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Old 08-09-2016, 07:47 PM
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Re: Possible fake Uconnect email

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Originally Posted by LeCreaux View Post
I don't know. Weird that it would have the correct VIN and dealership, that had to come from FCA and is often in junk mail I get.
Your VIN is not hard to get...
Just think of all those scam 'extended warranty' mailings you receive.

I've gotten them after only owning a vehicle for a year and they always claim 'your warranty is ending!'.
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