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Old 09-14-2015, 11:25 PM
My Jeep: 2007 5.7L WK
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R40 Recall Fail

Received the recall notice with the USB and preformed it myself. Unfortunately im a part of the special bunch whose radios failed when accepting the update. My dealer told me a bunch of radios they have been updating themselves have failed and therefore yield a replacement.

Now Im stuck driving around in silence talking to myself like im Matthew McConaughey in a Lincoln commercial. Its a bummer and frankly im bothered but whatever.

What really stung me though is when I was on the phone with jeep support and they had questioned how many miles my car had...had i been out of the warranty period they said I would be responsible for the radios failure to accept the update. Im really turned off by that. Granted I have an extended warranty but it really bothers me that they would try to peg a fail on a system of theirs on the customer. My nav had been buggy to begin with since the start and after a few reboots by the dealer it still stuck. I think its kind of convenient the system failed with the update.

Anyone else experience a radio fail like mine?


2014 Jeep Grand Cherokee Overland V8 4X4. Maximum Steel w/ Vesuvio Jeep Brown/Indigo Blue. CD Player (Bleh).
Previous Jeep: 2007 Grand Cherokee Limited 4.7L 4x4
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Old 09-15-2015, 02:37 AM
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Re: R40 Recall Fail

Well sir I'm sorry to here your radio no longer works but you have 36,001 that is now your fault the recall did not take and you must pay for a new one. I love this garbage just absolute garbage that someone be treated like that.
Good luck with the radio.

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