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Old 02-14-2016, 05:16 PM
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RA4 Will Not Recognize External CD Player

2014 WK2 Overland did not originally have external CD player (RH1). I have added it with the Mopar CD player and appropriate wiring harness. Player has power and lights-up, but radio (RA4) does not recognize that CD player is now attached. I have rebooted the radio, and reflashed the latest software to it. No luck. How do I get the radio to know the CD player is attached?

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Old 02-14-2016, 06:23 PM
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Re: RA4 Will Not Recognize External CD Player

Might be something that has to be activated by dealer, similar to activating trailer wiring if you add a trailer hitch.


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Old 02-15-2016, 05:49 PM
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Re: RA4 Will Not Recognize External CD Player

Thanks for the insight. Is there any way to be sure that the dealer is needed. When I talked to a dealer about adding the CD player, they were not very helpful. Is there information on the forum regarding placing the radio in "Dealer Mode" or "Engineering Mode", or is that only in the VIP area?
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Old 02-15-2016, 08:33 PM
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Re: RA4 Will Not Recognize External CD Player

my dealer said it may not work, I'm trying to put a mopar cd player in mine to and I'm a little discouraged. I'm waiting to see if someone has it done. I'm sure a lot of people are waiting to see it get done successfully and then a ton of people will be asking how. let me know pleaseeee
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Old 02-18-2016, 04:58 PM
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Re: RA4 Will Not Recognize External CD Player

Have you tried the hard reset? It may sense the cd player during the reboot and add it to the touchscreen


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Old 02-18-2016, 06:24 PM
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Re: RA4 Will Not Recognize External CD Player

Thanks for the suggestion, but I am not exactly certain what you mean by a "hard reset". I did disconnect the battery for over 5 minutes, and that did not work. I also did a "Reset To Factory Defaults" from the Engineering Menu and that did not work. But I am open to suggestions.
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Old 02-18-2016, 09:53 PM
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Re: RA4 Will Not Recognize External CD Player

Found this from a seller on eBay.

ADD FACTORY OEM CD PLAYER TO 2014-2015 JEEP CHEROKEE RA2/RA3/RA4 FREE SHIPPING
WILL REQUIRE PROGRAMMING AT DEALERSHIP ARC-CHPLAYER


http://www.urdealerservices.com/docs...Manual%201.pdf


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Old 02-29-2016, 02:57 PM
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Re: RA4 Will Not Recognize External CD Player

Finally an update. As bill_de had indicated, the dealer needed to update the radio. Specifically, the process starts with the dealer going into the Chrysler DealerCONNECT website and adding the sales code for the CD player (RH1) to the vehicle VIN. After the sales code was added, the radio/vehicle is reprogrammed. The dealer charged me 1 hour of programming which is $145 in northern CA. Everything works great now. Thanks for the guidance.
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Old 02-29-2016, 11:22 PM
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Re: RA4 Will Not Recognize External CD Player

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Originally Posted by ne24611 View Post
Finally an update. As bill_de had indicated, the dealer needed to update the radio. Specifically, the process starts with the dealer going into the Chrysler DealerCONNECT website and adding the sales code for the CD player (RH1) to the vehicle VIN. After the sales code was added, the radio/vehicle is reprogrammed. The dealer charged me 1 hour of programming which is $145 in northern CA. Everything works great now. Thanks for the guidance.
Glad that worked out!

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Old 03-08-2016, 03:40 PM
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Re: RA4 Will Not Recognize External CD Player

Quote:
Originally Posted by ne24611 View Post
Finally an update. As bill_de had indicated, the dealer needed to update the radio. Specifically, the process starts with the dealer going into the Chrysler DealerCONNECT website and adding the sales code for the CD player (RH1) to the vehicle VIN. After the sales code was added, the radio/vehicle is reprogrammed. The dealer charged me 1 hour of programming which is $145 in northern CA. Everything works great now. Thanks for the guidance.
Ouch! Dealer's in socal are a holes. My dealer is quoting me $125 to activate my trailer wiring also for an hour of labor. That's BS. But if you really want the cd on your's you gotta pay. Just seems like a rip off to me.
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