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Old 09-10-2013, 08:01 PM
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Radio replacement- ver 13.31

Good news- i had the usual issues with the service phone error etc. so they ordered me a new radio last week whilst they did the trans flash. So i was checking the radio out and first thing i checked was the software ver. 13.31 - yes it was a refurb but i also found out that the supplier has been replacing the actual circuit board. So the are some graphics updates such as the 3G is blue, the auto dim mirror can be shut of and the controls button has changed. Some hmi improvements. Need to go back for the remote start flash and the headlamp flash because Dealerconnect was down all day. Anyways, thought i would mention replacement radios seem to be shipping with ver 13.31
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Old 09-10-2013, 08:18 PM
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Re: Radio replacement- ver 13.31

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Originally Posted by magiaone View Post
Good news- i had the usual issues with the service phone error etc. so they ordered me a new radio last week whilst they did the trans flash. So i was checking the radio out and first thing i checked was the software ver. 13.31 - yes it was a refurb but i also found out that the supplier has been replacing the actual circuit board. So the are some graphics updates such as the 3G is blue, the auto dim mirror can be shut of and the controls button has changed. Some hmi improvements. Need to go back for the remote start flash and the headlamp flash because Dealerconnect was down all day. Anyways, thought i would mention replacement radios seem to be shipping with ver 13.31
Thanks for the info. Please keep us updated on any bugs or lack thereof.
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Old 09-12-2013, 10:29 AM
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Re: Radio replacement- ver 13.31

I am also getting the phone service error message. Is this a common problem with the RA3? I really don't want to have to pull the deck out since I just added a new sound processor...
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Old 09-12-2013, 02:55 PM
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Re: Radio replacement- ver 13.31

its a known issue, and doesnt mean the head is bad. Only if you are getting lockups, blackouts, and many random reboots... New SW updates will fix the message (hopefully!)
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