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  #121  
Old 04-02-2012, 02:33 PM
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Re: RHR Gracenotes Update (Sox comes through again!)

Quote:
Originally Posted by BuckeyeSRT View Post
SOX,
Thank you again for your offline(email) help.
your welcome!
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  #122  
Old 04-03-2012, 09:35 PM
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Re: RHR Gracenotes Update (Sox comes through again!)

Is there any other option for downloading this? I've tried 4 computers, 3 browsers, and 2 different physical locations on separate ISPs and I can't get to www.mydrive.ch ever.
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  #123  
Old 04-06-2012, 01:03 AM
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Re: RHR Gracenotes Update (Sox comes through again!)

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Originally Posted by blakekrone View Post
Is there any other option for downloading this? I've tried 4 computers, 3 browsers, and 2 different physical locations on separate ISPs and I can't get to www.mydrive.ch ever.
blakekrone:

I sympathize with your frustration. Send me a PM with a name and mailing address. I will mail you the downloaded, unzipped GN 4118 file, burned to DVD. I used a USB stick with the same file, but you should be able to directly insert the DVD, and update to GN 4118.

Just be sure your RHR is already updated to the 2.12 operating system. I think that's what Sox said needs to be done before the 4118 update will work.

Vic
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  #124  
Old 04-06-2012, 03:02 PM
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Re: RHR Gracenotes Update (Sox comes through again!)

I love this place! I don't log on often but every time I do there is something useful.

Last month I did the 2.12 upgrade now the Grace Notes.

I am downloading now

Thanks Sox
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  #125  
Old 04-07-2012, 12:06 PM
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Re: RHR Gracenotes Update (Sox comes through again!)

Is this an update to 3265? Only asking since the version on this starts with NA- and that's making me hesitant to download. Thanks.
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  #126  
Old 04-07-2012, 12:35 PM
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Quote:
Originally Posted by AbqVic View Post
blakekrone:

I sympathize with your frustration. Send me a PM with a name and mailing address. I will mail you the downloaded, unzipped GN 4118 file, burned to DVD. I used a USB stick with the same file, but you should be able to directly insert the DVD, and update to GN 4118.

Just be sure your RHR is already updated to the 2.12 operating system. I think that's what Sox said needs to be done before the 4118 update will work.

Vic
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  #127  
Old 04-07-2012, 12:36 PM
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Quote:
Originally Posted by unimatrizxer0 View Post
Is this an update to 3265? Only asking since the version on this starts with NA- and that's making me hesitant to download. Thanks.
Yes, Its the last gracenotes update yours are older.


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  #128  
Old 04-07-2012, 10:27 PM
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Re: RHR Gracenotes Update (Sox comes through again!)

Anyone else that might have the problem I had with resolving the domain here's what I narrowed it down to. Comcast and Qwest seem to not resolve .ch domains, once I switched to Google DNS servers things worked well.
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  #129  
Old 04-10-2012, 07:07 PM
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Re: RHR Gracenotes Update (Sox comes through again!)

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Originally Posted by 77Cherokee View Post
Maybe your radio just needs a reset. If the presets issue continues, it wouldn't hurt to try it.
77Cherokee et al.: Confirmation of earlier suspicions about replacement RHR units.

I tried this and various other hoped-for solutions, all to no avail. Last week I went back to the dealer, who provided me with a 10/2011 official Jeep procedure for inputting presets in a very specific manner vis-a-vis the 1/2 driver settings. Unsurprisingly, that, too, went nowhere; indeed, if anything it made matters worse, with sat presets now disappearing almost daily.

Back to the dealer again today, this time having a huddle with the specialist they have for media center issues. I decided to go for broke and request they pull a new unit from the sales lot, but as expected that was politely declined.

But from our extensive discussion I learned that our speculation in this thread that they replace defective RHR units (and presumably other media centers) with refurbs is correct. Indeed, they're not even Chrysler or Harmon-Becker refurbs, but rather emanate from an independent outside vendor. (I forget the name, it's one-syllable like Cess or something.) Too, it turns out Chrysler has an ironclad policy never to replace a defective unit with a new one, only a refurb from this vendor. As an aside, the replacement was originally described to me as "new, not a refurb," but they backed off that when I showed them the hardware system version.

They have another customer who has had five replacement RHR units (nav/voice command issues), so Chrysler may be about to authorize sending a new unit for the next replacement. So the dealer has raised the status of my problem to "Star" and feels there's a decent chance they can get two new units at the same time: one for me, one for the other customer. I should hear back sometime next week.

So, out of this hassle has come a tidbit of knowledge: If a radio needs replacement, you'll get one refurbished by an outside vendor unless somehow your case is so unusual that it gets bumped up to a higher status. If you have the same results I've had with these refurbs, you may wish you'd kept your original radio!
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  #130  
Old 04-11-2012, 07:45 AM
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Re: RHR Gracenotes Update (Sox comes through again!)

Lingo, thanks for that update. Sorry you are unable to get this straightened out. What good does it do to install a refurb if the problem has not been corrected? With all of the complaints on this issue, it is hard to believe Chrysler doesn't have a real fix in place. They have been pretty good about taking care of all of the other issues people have had.

My presets and memories are still holding since I installed 2.120 so I guess I can live with the smaller HDD and old version of Gracenotes.
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  #131  
Old 04-11-2012, 07:50 AM
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Re: RHR Gracenotes Update (Sox comes through again!)

I had my 730N replaced last week(different issue). All the same problems still exist. Favorites(green star) are a joke. As soon as I turn off my car they are all erased except for one saved gas station.
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  #132  
Old 04-11-2012, 10:45 AM
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Re: RHR Gracenotes Update (Sox comes through again!)

Quote:
Originally Posted by blakekrone View Post
Anyone else that might have the problem I had with resolving the domain here's what I narrowed it down to. Comcast and Qwest seem to not resolve .ch domains, once I switched to Google DNS servers things worked well.
Oddly enough, I have Comcast at home and Qwest at work. Both allowed me to download this file. I use FireFox as my default browser.
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