Go Back   Jeep Garage - Jeep Forum > Jeep Platform Discussion > Grand Cherokee - WK2 - > Audio/Visual/Navigation

Join Jeep Garage Today
Reply
 
Thread Tools Display Modes
 
  #1  
Old 04-13-2011, 09:20 PM
Premium Member
My Jeep: 2011 5.7L WK2
 
Join Date: Dec 2010
Location: Danbury, CT
Posts: 28
Thanks: 0
Thanked 0 Times in 0 Posts
Rep Power: 1349
rschonfe is on a distinguished road
RHR - No Best of XM Radio???

Sirius customer support just told the RHR is not compatible. This can't be true can it? Does anyone know if you can add the best of XM to your Sirius subscription?
__________________

__________________
2011 Overland Dark Charcoal/Black
5.7 HEMI, 730N RHR
Date ordered: 02/01/2011
D1 status date: 03/17/2011
Current status: D1
Estimated delivery: 04/05/2011
Delivered: 04/13/2011
Reply With Quote
  #2  
Old 04-13-2011, 09:54 PM
Member
 
Join Date: Feb 2011
Posts: 66
Thanks: 0
Thanked 0 Times in 0 Posts
Rep Power: 1319
one11sgt is on a distinguished road
Re: RHR - No Best of XM Radio???

Sirius customer support has got to be the worst of any company ever. I had the same issue with them. They told me to get best of XM I had to give up my current free year and sign up and start paying for the full subscription. I just hung up on them and did it online. Just go to the link below and "modify" your subscription and set up an account. It will be like $45 or so to add the best of xm to your free trial for the year.
When I did it (the minute I got home from taking delivery) I had to use Chrysler HQ's zip code of 48326. If you just got your car you may have to do the same. After you do it, turn on your radio and you will see "updating channels".

https://care.siriusxm.com/oemaccount...fromLogin=true

PS: Congrats on the new truck. Best of luck!
__________________

__________________
Reply With Quote
  #3  
Old 04-14-2011, 10:59 AM
Member
My Jeep: 2011 5.7L WK2
 
Join Date: Jan 2010
Location: Central NH
Posts: 677
Thanks: 0
Thanked 2 Times in 2 Posts
Rep Power: 2342
nek121328 is on a distinguished road
Re: RHR - No Best of XM Radio???

Good info! Thanks!
__________________
Reply With Quote
  #4  
Old 04-14-2011, 11:09 AM
Premium Member
My Jeep: 2011 5.7L WK2
 
Join Date: Dec 2010
Location: Danbury, CT
Posts: 28
Thanks: 0
Thanked 0 Times in 0 Posts
Rep Power: 1349
rschonfe is on a distinguished road
Re: RHR - No Best of XM Radio???

I called again today, I am all set now. Sirius customer support is the worst ever. Thanks for your help.
__________________
2011 Overland Dark Charcoal/Black
5.7 HEMI, 730N RHR
Date ordered: 02/01/2011
D1 status date: 03/17/2011
Current status: D1
Estimated delivery: 04/05/2011
Delivered: 04/13/2011
Reply With Quote
  #5  
Old 04-14-2011, 11:23 AM
Premium Member
My Jeep: 2011 5.7L WK2
 
Join Date: Nov 2010
Location: DES Moines
Posts: 212
Thanks: 1
Thanked 3 Times in 3 Posts
Rep Power: 5213
Dougcjohn has a reputation beyond reputeDougcjohn has a reputation beyond reputeDougcjohn has a reputation beyond reputeDougcjohn has a reputation beyond reputeDougcjohn has a reputation beyond reputeDougcjohn has a reputation beyond reputeDougcjohn has a reputation beyond reputeDougcjohn has a reputation beyond reputeDougcjohn has a reputation beyond reputeDougcjohn has a reputation beyond reputeDougcjohn has a reputation beyond repute
Re: RHR - No Best of XM Radio???

Quote:
Originally Posted by rschonfe View Post
I called again today, I am all set now. Sirius customer support is the worst ever. Thanks for your help.
Curious, Did you do it via the Web or got them to finally understand you and your requests on the 2nd phone call?

On a similar note, I purchased a lifetime subscription to the "FULL Everything" Programming on XMSirius for my iTouch Sat Base. It clearly states a lifetime can be transferred 2 times.

I called (4 different times) and have been told that XMSirius is different subscriptions that SiriusXM... even though they are 1 Company now.
I have to purchase a NEW Lifetime on SiriusXM if wanted for Jeep.
I can not transfer my existing lifetime. I emailed & called, and pushed my requests up 2 Mgr levels and received same answer.

You would think if one company, there would be a way to transfer your accounts.
Anyone else experience this... or have a way around it??
__________________
Reply With Quote
  #6  
Old 04-14-2011, 12:14 PM
Premium Member
My Jeep: 2011 5.7L WK2
 
Join Date: Dec 2010
Location: Danbury, CT
Posts: 28
Thanks: 0
Thanked 0 Times in 0 Posts
Rep Power: 1349
rschonfe is on a distinguished road
Re: RHR - No Best of XM Radio???

Quote:
Originally Posted by Dougcjohn View Post
Curious, Did you do it via the Web or got them to finally understand you and your requests on the 2nd phone call?

On a similar note, I purchased a lifetime subscription to the "FULL Everything" Programming on XMSirius for my iTouch Sat Base. It clearly states a lifetime can be transferred 2 times.

I called (4 different times) and have been told that XMSirius is different subscriptions that SiriusXM... even though they are 1 Company now.
I have to purchase a NEW Lifetime on SiriusXM if wanted for Jeep.
I can not transfer my existing lifetime. I emailed & called, and pushed my requests up 2 Mgr levels and received same answer.

You would think if one company, there would be a way to transfer your accounts.
Anyone else experience this... or have a way around it??

2nd call. Just pray you get someone that knows what they are doing. Maybe the have better staff working in the mornings. I did have to speak to another department to cancel my old account.
__________________
2011 Overland Dark Charcoal/Black
5.7 HEMI, 730N RHR
Date ordered: 02/01/2011
D1 status date: 03/17/2011
Current status: D1
Estimated delivery: 04/05/2011
Delivered: 04/13/2011
Reply With Quote
  #7  
Old 04-14-2011, 12:58 PM
kaflyboy's Avatar
Premium Member
 
Join Date: Feb 2011
Location: Cornelius, NC
Posts: 446
Thanks: 0
Thanked 1 Time in 1 Post
Rep Power: 1717
kaflyboy is on a distinguished road
Re: RHR - No Best of XM Radio???

I have all the sirius channels and XM turned on. not sure why they say it can't be done. i have the 730RHR
__________________
Mineral Grey Summit with Saddle
Date ordered: 02/01/2011
Arrived in Garage 04/11/2011
Current status: Delivered
Reply With Quote
  #8  
Old 04-14-2011, 06:23 PM
Technosavant's Avatar
Premium Member
My Jeep: 2011 3.6L WK2
 
Join Date: Jul 2010
Location: STL, MO area
Posts: 1,282
Thanks: 0
Thanked 4 Times in 2 Posts
Rep Power: 2830
Technosavant has a reputation beyond reputeTechnosavant has a reputation beyond reputeTechnosavant has a reputation beyond reputeTechnosavant has a reputation beyond repute
Re: RHR - No Best of XM Radio???

Sirius/XM customer support is a friggin' joke. When they talk of customer service, they mean the livestock related definition of "service."

They offered high resolution online streaming to folks who ponied up for a long term subscription, then tried to welch by dropping it to the low-res stream; I had to file a complaint with my state AG office to get them to give me what I paid for. At merger time they promised a la carte subscriptions- no such thing exists a few years afterwards. They still refuse to integrate billing so you can have XM and Sirius devices on the same family plan, nor will they issue credits for the price difference (if you have one XM and one Sirius vehicle, you pay full rate for each; if they were both XM or Sirius, you could get a discounted rate on the second).

The only reason I'm with them is because there's no competitor that can provide a service anywhere close.
__________________
Reply With Quote
  #9  
Old 04-14-2011, 07:22 PM
dobiegillis's Avatar
Member
My Jeep: 2011 5.7L WK2
 
Join Date: Feb 2011
Location: Atlanta
Posts: 275
Thanks: 2
Thanked 0 Times in 0 Posts
Rep Power: 1525
dobiegillis is on a distinguished road
What is "best of xm radio"?
__________________
2011 Summit 4x4, Hemi, Brilliant Black/Saddle
Reply With Quote
  #10  
Old 04-14-2011, 07:47 PM
Technosavant's Avatar
Premium Member
My Jeep: 2011 3.6L WK2
 
Join Date: Jul 2010
Location: STL, MO area
Posts: 1,282
Thanks: 0
Thanked 4 Times in 2 Posts
Rep Power: 2830
Technosavant has a reputation beyond reputeTechnosavant has a reputation beyond reputeTechnosavant has a reputation beyond reputeTechnosavant has a reputation beyond repute
Re: RHR - No Best of XM Radio???

Quote:
Originally Posted by dobiegillis View Post
What is "best of xm radio"?
There's a few channels on each system that are "best of." They are unique to the XM or Sirius systems- if you have a Sirius receiver, you cannot receive those XM only channels. If you have a compatible receiver, you can subscribe to them (a compatible Sirius can get the Best of XM and vice versa) and therefore get pretty much everything.

Things like Opie & Anthony, Howard Stern, and Oprah are on these "best of" selections.
__________________
Reply With Quote
  #11  
Old 04-15-2011, 06:18 AM
scittb's Avatar
Member
 
Join Date: Jan 2011
Posts: 271
Thanks: 1
Thanked 1 Time in 1 Post
Rep Power: 1556
scittb is on a distinguished road
If that's the case I have Howard playboy etc. straight from the dealer. I haven't called anyone it came this way. Summit with the RHR, don't know of that makes a difference or not.
__________________
2011 Overland summit ordered 1/19/11
Mineral Gray
Hemi
Reply With Quote
  #12  
Old 04-15-2011, 08:33 AM
Member
 
Join Date: Feb 2010
Location: CT
Posts: 946
Thanks: 1
Thanked 6 Times in 5 Posts
Rep Power: 21904
jeepster23 has a reputation beyond reputejeepster23 has a reputation beyond reputejeepster23 has a reputation beyond reputejeepster23 has a reputation beyond reputejeepster23 has a reputation beyond reputejeepster23 has a reputation beyond reputejeepster23 has a reputation beyond reputejeepster23 has a reputation beyond reputejeepster23 has a reputation beyond reputejeepster23 has a reputation beyond reputejeepster23 has a reputation beyond repute
Re: RHR - No Best of XM Radio???

Quote:
Originally Posted by scittb View Post
If that's the case I have Howard playboy etc. straight from the dealer. I haven't called anyone it came this way. Summit with the RHR, don't know of that makes a difference or not.
Howard Stern is affiliated with Sirius and thats why you are able to get that straight from the dealer if you were to add Best of XM you would get Opie and Anthony (the virus)which by the way is way way way way better than Stern and a couple more channels.
__________________

__________________
Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


Similar Threads
Thread Thread Starter Forum Replies Last Post
WK2 Media Center 730N (RHR), Yes RHR!!! jcnaranjo Audio/Visual/Navigation 21 12-23-2011 03:09 PM
WK2: Is my radio a 730 RHR? barrette's jeep Audio/Visual/Navigation 5 02-25-2011 09:41 PM
Is the 730N Radio HD Radio Compatible? dowdy85 Audio/Visual/Navigation 5 01-24-2011 01:11 PM
adding satellite radio and ipod/aux to RAQ radio fasteddy001 Audio, Video, Navigation & Electronic Modifications 3 02-20-2010 02:43 AM

Powered by vBadvanced CMPS v3.2.3

All times are GMT -5. The time now is 07:35 PM.


Powered by vBulletin® Version 3.8.8 Beta 4
Copyright ©2000 - 2014, vBulletin Solutions, Inc.
Copyright 2012 - JeepGarage.Org
The Jeep Grand Cherokee Owners Community