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SXM soft-key appearing/Dissapearing

1K views 1 reply 1 participant last post by  cabrej1 
#1 ·
Recently (about a week ago) I complete the update of the FW of the Uconnect to 14.31.00 after dowloading from their site. Everything went well and radio is working ok. The other day I noticed that the SXM softkey appeared in the radio unit (AM/SXM). This has happened some times now. My 2014 GC have the RA2-H 5.0 unit system. I didn't have SXM service. I pressed the AM/SXM and a screen with AM FM SXM soft-keys appeared. When I press the SXM softkey, it bring me to the SXM screen but don't get a Radio ID or ESN. No ads sounds neither on channel 0. I keep toggling and then the softkey dissappear.

I called the Jeep care reps and they told me the issue could be as a consequence of the update. They also told me that my unit was SXM ready. Not sure what does this mean.

In the window sticker when I bought the GC was listed in the Std Equipment Interior Features SiriusXM Satellite Radio w/ 1-Yr Radio Subscription. Later in the Optional Equipment have later a SiriusXM Satellite Radio Delete Credit -$195 statement

What does this means? Can I be able to update the unit somehow to reactivate the SXM feature availability?
 
#2 ·
I took a look to the radio today. Besides the main connector for the factory harness, the unit have three connectors only in the back: A white or beige, another blue one nearby, and the USB one.

I also noticed that there were two additional wires with similar connectors that the white (or beige) and the blue. They were a black (or dark gray) and a red (or brown one). My apologies! I have probelms with colors (color blind).

What I need in order to have the Satellite Radio feature fully available?
Any hints?

Thanks ahead!
 
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