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U-connect phone book not updating - 730N RHR

7K views 12 replies 9 participants last post by  *sox* 
#1 ·
My 730N RHR will not not update the phone book. My iPhone4 had multiple entries for the same person (2 contact lists - one for Outlook corp mail and one from my personal contacts). After weeding out the personal ones from my corporate contacts the U-connect phone book still shows two entries. I deleted the U-connect phone book but the duplicate entries reappeared after the iPhone reconnected even though they are not in the iPhone. Same for contacts that are totally gone from the iPhone.

How do you force a real update or real delete?

Any thoughts?

2012 GC Overland
 
#2 ·
I don't know the solution. I'm experiencing the exact same problem. When I try to call someone I'm prompted to select from a list of 2 names that are identical. Doesn't matter which one I choose...at that point I'm prompted to choose the number, etc.

I'm completely unable to voice dial using a command such as "Call John Doe Mobile". I have to go through numerous prompts to call someone.

I traded a Ford F-150 with sync and never had this problem. Guess I was spoiled with Sync.
 
#3 ·
Did the sync in your F-150 have the rebooting issues? Sorry its off topic just was reading about that recently.
 
#5 ·
When you ask it to list names in your phonebook does it repeat any contacts? I don't have an iPhone but I also get two choices on the screen for every contact. The first one is always in small letters and the second is all caps. When I say "list names", it does not duplicate any contacts. Does not matter which one I choose, it will still make the call. It is probably just another software glitch. :rolleyes:
 
#7 ·
Not much of a secret regarding the RHR. Seems to be buggy as hell. Mine is having all sorts of problems and dealership has been told not to replace units until the "FIX" comes out. So frustrated with the 730 we ordered the 430 in our JKUR. But I also see that unit has it's share of issues, but I'm hoping they will be fewer than the 730. :mad:
 
#8 ·
So frustrated with the 730 we ordered the 430 in our JKUR. But I also see that unit has it's share of issues, but I'm hoping they will be fewer than the 730.
The 430N is stable and has been working well since last summer's TSB to fix iPod compatibility. It has documented limitations, e.g. it won't show album art from your MP3s, but it does what it does without fuss. I wanted the 730N but had to "settle" for the 430N and I'm certainly glad I did.
 
#11 ·
I finally found a solution that works for me with the duplicate names on the Iphone 4s. Depending on your situation this may or may not solve your problem.

On the Iphone 4s navigate to Settings/General/Bluetooth/Uconnect. At the bottom of the screen you have options for "Other Groups". I selected "None" because all of the contacts I would call via voice dial on the phone are in my phone's contacts.

Next I deleted the phone book in Uconnect and removed my phone pairing. I re-paired the phone to Uconnect and voila...everything works. I can now give a command "Call John Doe mobile" and the call goes right through without prompting me for multiple "John Doe" names.
 
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