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  #1297  
Old 08-14-2013, 02:23 PM
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Re: UConnect 13.19.0 - Unofficial

Well... I finally made the trip to the dealer for my free oil change. they updated the TCM, but their 'Dealer Connect' system was down so they could not update the radio. According to the 'Service Adviser'..it will be the absolutely, latest update available. I have to go back tomorrow. The dealerhsip (sales, service, etc.) also don't know why I am getting an 'Invalid VIN Entered' message when I check for system updates on Uconnect. The ball was bounced to the dealer by Uconnect and Jeep CS...now it is being bounced back. Anybody know why this message comes up?
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  #1298  
Old 08-14-2013, 02:28 PM
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Quote:
Originally Posted by JoeK View Post
Well... I finally made the trip to the dealer for my free oil change. they updated the TCM, but their 'Dealer Connect' system was down so they could not update the radio. According to the 'Service Adviser'..it will be the absolutely, latest update available. I have to go back tomorrow. The dealerhsip (sales, service, etc.) also don't know why I am getting an 'Invalid VIN Entered' message when I check for system updates on Uconnect. The ball was bounced to the dealer by Uconnect and Jeep CS...now it is being bounced back. Anybody know why this message comes up?
Oh boy.... dealerconnect is not required to do the radio update. The service manager has CDs of the most current version of uconnect available.
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  #1299  
Old 08-14-2013, 02:52 PM
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Re: UConnect 13.19.0 - Unofficial

Great...now I am on with Uconnect CS trying to resolve the other issue. Oh well...maybe they don't want to use the cd...duh.
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  #1300  
Old 08-14-2013, 03:09 PM
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Re: UConnect 13.19.0 - Unofficial

Quote:
Originally Posted by JoeK View Post
Well... I finally made the trip to the dealer for my free oil change. they updated the TCM, but their 'Dealer Connect' system was down so they could not update the radio. According to the 'Service Adviser'..it will be the absolutely, latest update available. I have to go back tomorrow. The dealerhsip (sales, service, etc.) also don't know why I am getting an 'Invalid VIN Entered' message when I check for system updates on Uconnect. The ball was bounced to the dealer by Uconnect and Jeep CS...now it is being bounced back. Anybody know why this message comes up?
I had that VIN problem too. A call to uConnect had it fixed in a day. The problem is at their end.

Do you realize that if you become a supporting member of Jeep Garage, you can download the update yourself from the VIP area?



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  #1301  
Old 08-14-2013, 03:12 PM
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Re: UConnect 13.19.0 - Unofficial

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Originally Posted by JoeK View Post
Great...now I am on with Uconnect CS trying to resolve the other issue. Oh well...maybe they don't want to use the cd...duh.
They have to UConnect site for downloads is semi-perminantly offline. They were mailed a CD and given instructions on how to make the update USBs to load the system. This is the one and only way to do it right now.
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Old 08-14-2013, 03:16 PM
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Re: UConnect 13.19.0 - Unofficial

Quote:
Originally Posted by bill_de View Post
I had that VIN problem too. A call to uConnect had it fixed in a day. The problem is at their end.

Do you realize that if you become a supporting member of Jeep Garage, you can download the update yourself from the VIP area?

---
Yes, what Bill said. (I am going to keep that statement on my desktop where I can easily copy and paste it for this purpose)

Plus of course we really do try to go that extra mile for the premium group.
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  #1303  
Old 08-14-2013, 03:24 PM
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Even though 13.28.2 is in production there is still some testing going on and discussion about releasing it to ANYONE including the dealer network or customers.
I hope they will eventually release it to the public. It would suck if they would ban the early adopters from having latest and greatest.
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  #1304  
Old 08-14-2013, 03:24 PM
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Re: UConnect 13.19.0 - Unofficial

You win...I will become a premium member in the very near future!!
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  #1305  
Old 08-14-2013, 03:30 PM
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Re: UConnect 13.19.0 - Unofficial

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Originally Posted by JoeK View Post
You win...I will become a premium member in the very near future!!
WAIT!... This is very important... Did Bill or I win? and what did we win?



Edit: Holly crap, I refreshed my screen and you were already premium...!
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  #1306  
Old 08-14-2013, 03:34 PM
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Re: UConnect 13.19.0 - Unofficial

I am a man of my word...and that word is Premium! Seriously, this site is well worth it.
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  #1307  
Old 08-14-2013, 03:43 PM
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Re: UConnect 13.19.0 - Unofficial

Uh...how do I get to the VIP area? ...and don't say 'with practice'...
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Old 08-14-2013, 04:03 PM
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Re: UConnect 13.19.0 - Unofficial

Quote:
Originally Posted by JoeK View Post
Uh...how do I get to the VIP area? ...and don't say 'with practice'...
UConnect VIP:
http://www.jeepgarage.org/f219/uconn...tml#post857058

VIP Area:
http://www.jeepgarage.org/f86/
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