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#1 · (Edited)
Updated: July 12th 2013 @ 9:17am EST

Due to some issues with complaints filed with Mega we have needed to move the software to our Premium Member section. I have left all of the information below for reference should you need to visit your dealer.

I have labeled this as an Unofficial release simply because I do not act as a representative of the provider of the software. I will as usual also caution you that you should *Use this at your own risk* and if you are more comfortable you may visit your Local Dealer and Reference STAR Case # S1308000211 and your dealer will load the software under warranty.

You must know the option code of your radio in order to get the correct update. The following fixes are in this update and specifically in speaking with a team of Sirius Radio engineers deals with some problems that have been reported in the Grand Cherokee. There has been site visits by Sirius XM to dealers in order to verify the Sirius Radio fixes.

Thanks to Milous for providing the fix list:

Primary Enhancements:
Corrects screen wording errors
Corrects HD default to "on" at startup
Navigation performance enhancements
Improved radio response times
Corrects battery drain due to failed radio registration
Corrects Voice recognition would not start correctly
Improved HD radio seek
Corrects Driver’s memory function causes SiriusXM failure
Improved SiriusXM Performance
Corrects radio heated seat controls
System stability improvements
Corrects for “please insert USB” at boot mode
Improved user experience at high ambient temperature​
Prevents GPS module failure

Other Fixes:
Corrects loss of vehicle navigation location
Corrects incorrect compass direction
Fixes Lockup and or Shutdown of Touch Screen (RA3/RA4)
Additional behaviour updates directly from customer feedback

*** I have not verified if this has any impact on the Remote Start A/C issues and was told "not likely but not sure" ***

This will be my last post of unreleased software openly to JeepGarage, any future software releases including for other radios etc. will be available to JeepGarage supporters only. If there are Premium Members currently of JeepGarage that are also RAM owners I have posted the 2013 RAM instructions in a Premium Members thread. This is a great community and I personally know that these communities require support. This is my little way of a soft nudge to encourage that.

Unlike the prior release this is universal to either a MAC or PC as it is the RAW file. The instructions will seem very familiar to others who did 13.15.4 but you will see the file is not zipped in this case. Please read and follow the instructions I do not want to answer questions for things listed in the instructions. Please make sure to use a BLANK USB STICK. If you used this stick for the other update MAKE SURE YOU DELETE everything on the stick including the LOG file. I know this update will fit on a smaller memory stick.... DO NOT DO THIS, follow the instructions 1GB is the minimum and there is a reason as there is read/write during the update procedure.

Lastly when you read the instructions you will see that this is a customer authorized update. IF the update fails you can take it to your dealer and please know THIS WILL NOT FIX HARDWARE ISSUES. If there is a hardware issue with your radio this won't fix it and you will still need to have your radio looked at by a CDJ Dealer. I have noted that this fixes Freezing and Restarts of the Touch Screen HOWEVER I also know there were a small number of radios with hardware problems that this update will not fix but if you have these issues it is certainly what the dealer will attempt prior to any radio replacement being ordered.



*** Software Upgrades have been posted to the Premium Members section ***

POST UPGRADE NOTES:

-You may notice in the update process or after the update that "APPS" and or "SETTINGS" are interchangeable. Post update a "Registered" system will revert back to "APPS" once connected for a period of time.
-Shortly after the update is completed on an activated radio it is possible there may be a restart of your system separate from the update as APPS reconnect and or update.
-There appears to be a number of performance updates including to the FOBs detection and association. If you see unusual changes in presets on your radio, check which fob you are using.
-Not all fixes and or upgrades to the software are listed specifically. If you have a concern with a functionality of your radio it may have been addressed but not listed here.
 

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#1,339 ·
Is there only one version of 13.19.0___? When I checked the version of mine (from the menu), it showed 13.19.0. Now that I have noticed the BSM remains on (both sides), I am wondering if this has something to do with that problem.
 
#1,340 ·
Ha,Ha,

On our first drive today my wife and I were trying to fig out how to make the nav. Take a particular rout. Well I could not fig it out and decided to just let the nav go it's own way. After about ten min the wife asks me if i was sure the nav was going the right way. I told her you saw me punch in the address? It's not Hal from 2001 space Odyssey, doesn't have a mind of its own. Or maybe? I'm sorry will but I can't do that. She started cracking up so hard she was crying, we both Had a good laugh.
 
#1,341 ·
I updated to the 13.19 version and in the way home the message came up on the dash that the acc was off and the light was on next to the Eco button and it wouldnt turn off until I stopped and started the car again it has t been on since so maybe it was a fluke from the update. They took my front number off to install that chrome insert so I'm hoping they didn't mess up that round sensor in the bottom grill..is the ball supposed to be able to move at all if manipulated??
 
#1,346 ·
So my question becomes: my Overland sits in the garage all day, not being driven, on Saturday and I've found that I can't reach UConnect when it is in my garage. Am I missing OTA's or would they be floating in the cloud waiting for the next time I pull out of the garage?
 
#1,347 · (Edited)
According to my conversations with Uconnect, yes, you will get OTA updates when your vehicle can get the signal.
By the way, nice Jeep. Looks like mine except for the bug catcher.
 
#1,349 ·
Hey guys. I finally decided to register u connect and when testing the remote unlock and start of the engine from my condo, nothing worked. It prompted the 4 digit pass code, triggered an email stating I did it but nothing. I'm on a note2

Sent from my SCH-I605 using Tapatalk 4
 
#1,352 ·
The app just tells you the command was sent, not that the jeep acknowledged it.

One of two things to look for: either you parking spot is a cellular dead zone for sprint, or your cell modem in the jeep is inop. You can verify by seeing how many bars or signal you have showing next to the apps icon and also trying the assist button on the mirror and seeing if it connects to uconnect.
 
#1,354 ·
Willx,

I am in Australia and picked my Redline SRT GC last friday and have version 13.19 loaded. I thought that only the north American cars were released with this version. Any ideas? What is the difference?

View attachment 28061
I will get in touch with SOX, I don't know about this yet. The information I received was marked NAFTA distribution only and I don't have export vehicles to play with.
 
#1,362 ·
I hadn't updated yet because I wasn't having my issues with my Uconnect system. But this morning the whole thing had reset itself back to the factory settings when I started it. I had to reset everything--all my presets and all my settings. So I guess I'll be updating tomorrow.
 
#1,364 ·
they told me that they would be implementing a "push" feature where they push the software to us without having to go to the dealer, now woudn't that be grand..... this was after i first bought mine and it was jacked up lol
They will push certain things to the vehicle. At this time there is no plans for the radio software platform to be pushed to the vehicle as that platform is more than 500 megs.
 
#1,370 ·
Somebody mentioned a while back that their 'turn in cluster' was showing the distance in metric form. Mine did that on my first trip this morning. I used the nav for the trip home, just to see what happened. It was back to fractional miles and feet.

Somebody must have been up to something during the night. Now I'll have to see if the feature still needs to be turned back on very few days.



---
 
#1,372 ·
Screen Went Totally Dead - 2500 miles

History - Downloaded/installed 13.19.0 one month ago and zero issues before or since then. Was starting to think i was a lucky one...

3 days ago screen dead, nothing; Climate still working off hard buttons. Dealer did radio module reset x2 - won't reset. Did Battery disconnect/power down and screen returned okay (with all presets etc.)

Dealer performed Chrysler Recall - Radio Enhancements (RRT) 13.056 All seems okay; is this Recall a part of 13/19.0 software???

Note this is a Canadian unit - therefore no U-Connect features; i.e. still does not remember Heated Seat vent on hi on next start...
 
#1,375 ·
Went to the dealer today to get the latest update done they had. 13.19.0 is what is now loaded, before I had 13.05.3

When I contact uconnect to find out what the latest version was they had available I was told "enhancement - code 13-056" and it was released on 8/02 not sure how this correlates to the version that is displayed for "software version"
 
#1,376 · (Edited)
Went to the dealer today to get the latest update done they had. 13.19.0 is what is now loaded, before I had 13.05.3

When I contact uconnect to find out what the latest version was they had available I was told "enhancement - code 13-056" and it was released on 8/02 not sure how this correlates to the version that is displayed for "software version"
They quoted you a service bulletin
Edit: You are now running the current released version.
 
#1,380 ·
Had mine freeze up tonight for the first time.
 
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