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  #109  
Old 11-13-2013, 12:50 PM
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Re: UConnect 8.4 - North America

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Originally Posted by Willx View Post
I have walked a number of Mac users through unzipping the exe file. Most people were able to find a tool and or follow hint sites such as these.

Unzip a Windows self-extracting .exe zip file - Mac OS X Hints

Mind you I can also repost it as a straight ISO file so it can be dropped directly to a USB stick if anyone would find that easier?
Well I did try unzipping it and it failed. Looking at it a bit, I'm fairly certain it's not actually using zip compression and it's using a different type of compression since I couldn't find a zip directory signature within the file.

However StuffIt Expander did successfully decompress it.

While not certain, I *think* it's in 7-zip format.

Personally I'd recommend just providing it as a standard zip file - that should be pretty easy to manage on either windoze or mac. But if you leave it as an .exe you might alter your instructions slightly to indicate that you'll need a utility, such as stuffit expander, as opposed to something that just handles zip. And/or if you can confirm the actual compression used, users can better find a utility that suits them.

I don't think I'd put the straight .iso up there. The download is slow enough in compressed format ...
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  #110  
Old 11-13-2013, 01:07 PM
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Quote:
Originally Posted by nautiboy View Post

Well I did try unzipping it and it failed. Looking at it a bit, I'm fairly certain it's not actually using zip compression and it's using a different type of compression since I couldn't find a zip directory signature within the file.

However StuffIt Expander did successfully decompress it.

While not certain, I *think* it's in 7-zip format.

Personally I'd recommend just providing it as a standard zip file - that should be pretty easy to manage on either windoze or mac. But if you leave it as an .exe you might alter your instructions slightly to indicate that you'll need a utility, such as stuffit expander, as opposed to something that just handles zip. And/or if you can confirm the actual compression used, users can better find a utility that suits them.

I don't think I'd put the straight .iso up there. The download is slow enough in compressed format ...
Thanks for the input, the idea behind the VIP section is to make it easy for people, so I certainly like the idea of making it easier for MAC users.
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  #111  
Old 11-13-2013, 01:15 PM
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Re: UConnect 8.4 - North America

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Originally Posted by Willx View Post
Thanks for the input, the idea behind the VIP section is to make it easy for people,
And thank you for that! I don't know what was up with the akamai stuff from the uconnect site, but for the life of me I couldn't get it to work on my mac, so this was the only way I could get the update.
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  #112  
Old 11-14-2013, 11:25 PM
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Re: UConnect 8.4 - North America

Here's something that should give us pause to wonder if maybe we shouldn't have bought one of the basic vehicles without all the bells and whitstles.

https://www.youtube.com/watch_popup?v=l7OadDz3Ums
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  #113  
Old 11-15-2013, 08:57 AM
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Originally Posted by schmieg View Post
Here's something that should give us pause to wonder if maybe we shouldn't have bought one of the basic vehicles without all the bells and whitstles. https://www.youtube.com/watch_popup?v=l7OadDz3Ums
Unfortunately finding a new car these days without remote unlock is down to 1 or 2 models. Same thing with manual windows. So pretty much every vehicle made today had at least some basic computer running something
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  #114  
Old 11-15-2013, 05:25 PM
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Re: UConnect 8.4 - North America

Sign me up as a member of the Vehicle Phone Requires Service (VPRS) message club.

My GC (CRD) was built 9/28 and delivered 11/8 with 13.33.xx ver software. Dealer refused to update during make-ready; said the VIN did not show an update was needed. The dealer had my vehicle for thee full days before delivery, and I had specifically requested in writing that this be checked/completed. I upgraded to 13.58 following day.

I experienced the VPRS upon leaving the dealership with 13.33 as well as after the 13.58 upgrade. Most features otherwise work, but I am having the issues reported with radio defaulting to FM, and the phone call screen not clearing after ending a call. I waited a week, reloaded 13.58 with the same results. I usually see the message within a minute of startup after lengthy shutdown, and randomly during drives, perhaps 2-3 times a day.

What the latest on the VPRS message? Anyone get any traction with Uconnect?
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  #115  
Old 11-15-2013, 06:07 PM
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On the latest and got my first VPRS message today (after a month of being flawless).
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  #116  
Old 11-16-2013, 11:19 AM
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Re: UConnect 8.4 - North America

just picked my 2014 j gc 5.7 from service the 3rd week in a row. When I remote start the truck and the remote start shuts off before I get to the trick the climate is still off. This what I brought it in for 3 times already. Radio replaced, flash software updates all 3 times including a recall update this time. Still same issue I guess it's lemon law time......
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  #117  
Old 11-17-2013, 09:17 AM
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Re: UConnect 8.4 - North America

Quote:
Originally Posted by schmieg View Post
Here's something that should give us pause to wonder if maybe we shouldn't have bought one of the basic vehicles without all the bells and whitstles.

https://www.youtube.com/watch_popup?v=l7OadDz3Ums
Yes and no... None of those vehicles had the new exchange based passive entry systems. They are all frequency and code based unlock sequence. At least from what I can see, Escalade, Accord, MDX. All of those use old school Keyless entry.

I do hope they get this resolved though, I have one vehicle with the old school system.
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  #118  
Old 11-17-2013, 09:19 AM
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Re: UConnect 8.4 - North America

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Originally Posted by barry@hvhomemedia.com View Post
just picked my 2014 j gc 5.7 from service the 3rd week in a row. When I remote start the truck and the remote start shuts off before I get to the trick the climate is still off. This what I brought it in for 3 times already. Radio replaced, flash software updates all 3 times including a recall update this time. Still same issue I guess it's lemon law time......
As the 5.7 comes in most models, there is not enough info here for us to assess what is happening.

Please provide more details on WHAT your truck is and can you clarify that the remote start is turning off before you approach the vehicle? If so why would the climate control be running at this time?
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  #119  
Old 11-17-2013, 11:39 AM
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Re: UConnect 8.4 - North America

OK. It's a 2014 grand Cherokee limited with 5.7 Hemi, the luxury package and 20" wheels. Just FYI when I ordered it, it took them 2 weeks to find one with a 5.7. They said nobody wants one. At any rate what I was saying was if I get to the jeep after the 15 minutes runtime has expired for the remote start and get in and start it normally the climate is off not where I left the settings. They've done 8 different software updates and replaced the radio and now as of last night the u connect reset 3 times, just shut down and restarted and when I started it normally after being out to dinner no remote start at all the climate control was off again. Its now worse than it has ever been. I'm at the end of my rope with this truck. I hope I was clear enough.
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  #120  
Old 11-17-2013, 11:42 AM
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Re: UConnect 8.4 - North America

Quote:
Originally Posted by barry@hvhomemedia.com View Post
OK. It's a 2014 grand Cherokee limited with 5.7 Hemi, the luxury package and 20" wheels. Just FYI when I ordered it, it took them 2 weeks to find one with a 5.7. They said nobody wants one. At any rate what I was saying was if I get to the jeep after the 15 minutes runtime has expired for the remote start and get in and start it normally the climate is off not where I left the settings. They've done 8 different software updates and replaced the radio and now as of last night the u connect reset 3 times, just shut down and restarted and when I started it normally after being out to dinner no remote start at all the climate control was off again. Its now worse than it has ever been. I'm at the end of my rope with this truck. I hope I was clear enough.
OK,

Couple of Questions... Do you have memory seat options... if so, set your auto setting, the set your memory option with the appropriate fob present in the vehicle. please advise if this changes the behavior at all (may not completely correct but I want to know if it changes).
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