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  #157  
Old 12-06-2013, 01:27 AM
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Re: UConnect 8.4 - North America

Quote:
Originally Posted by nautiboy View Post
That's good news. I pretty regularly get the phone service message too, and best I can tell it seems to correlate with poor coverage, so I'm wondering if getting the antenna replaced per the recent TSB would fix that issue for me too.
Mine had a specific code B1560-13 Cellular Antenna Circuit Open which is why the antenna was finally replaced.
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  #158  
Old 12-06-2013, 10:14 AM
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My radio was just replaced and now I get the phone needs service message every time I start the car. I need to take it back again to pull codes.

Sent from my SAMSUNG-SM-N900A using Tapatalk
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  #159  
Old 12-06-2013, 06:19 PM
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Originally Posted by recoil1911 View Post
My radio was just replaced and now I get the phone needs service message every time I start the car. I need to take it back again to pull codes. Sent from my SAMSUNG-SM-N900A using Tapatalk
Sounds real familiar! Exactly my experience!
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  #160  
Old 12-06-2013, 06:53 PM
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Re: UConnect 8.4 - North America

I am joining the new radio club. Mine ceased to function, only showing the "white screen of death". The dealer ordered a new one today. I hope it is a new one. There must be a huge warehouse storing all of the MY14 8.4s that are KIAs. The dealer said they should have one on Tuesday and it will take 45 min to install. Sure it will!
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  #161  
Old 12-06-2013, 08:15 PM
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Quote:
Originally Posted by Lazarus11Z View Post
I am joining the new radio club. Mine ceased to function, only showing the "white screen of death". The dealer ordered a new one today. I hope it is a new one. There must be a huge warehouse storing all of the MY14 8.4s that are KIAs. The dealer said they should have one on Tuesday and it will take 45 min to install. Sure it will!
Actually that's about right. So hope there are no complications!
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  #162  
Old 12-06-2013, 10:02 PM
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Re: UConnect 8.4 - North America

Nice Tom!!! fingers crossed! But im going to bet that the antenna was the issue.. (i have heard of others with loose connections causing the service message, so a bad antenna would be even worse)

Im waiting on a call back to arrange for a loaner for my next service (they said a week or 2) then its going in for the whole list! (recall, trans flash, hvac flash, squeaky seat, dead flashlight, MIL ight, oil change) lol

the Hvac is really bugging me.. it seems like it just doesnt want to work right?? i donk its tied to the radio right? Its cold in the truck, i turn up the temp.... nothing.. turn up more.. fan goes up a little... turn up to 80.. ahhh theres the fan! turn it down.. fan drops to min!?? also, it blows out of random vents!! face vents for heat.. floor for cooling??? it just sucks.
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  #163  
Old 12-07-2013, 01:25 AM
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Sorry. No update today. Worked remote so it never left the garage. Probably take it in for an oil change tomorrow. Dealership is looking for an update from me as well. They didn't close the last service ticket so time to follow up.

My dealership has been very forthcoming with a loaner anytime they have kept it overnight. Then again, the owner keeps offering me a sales position. Maybe someday but not ready to change careers yet.
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  #164  
Old 12-07-2013, 12:54 PM
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Re: UConnect 8.4 - North America

I'm on radio #3 and still Climate Control does whatever it wants and Wednesday Sirius disappeared brought it to the dealer they disconnected the battery under the passenger seat and re-connected it. Sirius came back had to reset everything in the truck. Still functions that don't work.
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  #165  
Old 12-08-2013, 10:20 PM
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Re: UConnect 8.4 - North America

Climate control is not part of the radio, yes.. the control is in there (as well as below) BUT, the module is separate. There is also a TSB for the HVAC #24-002-13 that maybe the dealer can try.

What do you mean sirius disappeared? like.. it didnt work? or it was GONE? If it didnt work, sometimes you just have to wait. Or cycle the power (meaning turn it off and on) - or just call sirius. Dont waste a trip to the dealer. (It also sounds like they are not really sure on what they are doing)

Also, make sure you are on the latest sw version for the radio. 13.38.52 (check it in settings)
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Old 12-09-2013, 09:38 AM
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Re: UConnect 8.4 - North America

Yes thank you I'm aware that the climate control is not in the radio just the controls. The 3rd radio does have the most recent software as did the last two. Its been to the dealer 5 times. The dealer as well as Chrysler has told me at this time there is nothing else they can do. I just have wait for a software upgrade and live with it for now. As far as the Sirius goes the selection for Sirius was not available on the radio. Then the next time I started the truck it had returned.
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  #167  
Old 12-10-2013, 11:34 AM
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Re: UConnect 8.4 - North America

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Originally Posted by MajorTom View Post
Sounds real familiar! Exactly my experience!
Back to the dealership. They pulled an antenna open code. They talked to Star tech guys and their analysis is the new radio "thinks" there is an open antenna but they checked the antenna and it is okey-dokey. They are now ordering yet another replacement radio. I told the service center about your experience and also the new antenna TSB (08-089-13). If they choose to blindly change out parts then I think including the antenna too is probably in order.
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  #168  
Old 12-10-2013, 12:04 PM
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Quote:
Originally Posted by recoil1911 View Post
Back to the dealership. They pulled an antenna open code. They talked to Star tech guys and their analysis is the new radio "thinks" there is an open antenna but they checked the antenna and it is okey-dokey. They are now ordering yet another replacement radio. I told the service center about your experience and also the new antenna TSB (08-089-13). If they choose to blindly change out parts then I think including the antenna too is probably in order.
Same code I had! Almost bet a new radio will not fix it. Been down that road too many times!
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