Originally Posted by Nonstop
You'd think they could or would.
Jeepcares I really appreciate all of your input but I think this is one of the things you may want to contact if you dealers on and see how they respond to the statement "I would like to update my Uconnect and maps". Sure on a new purchase they'll try to do their "best" but in reality for a few year old they would rather climb Everest naked than do a damn thing about this around here.
I just did my update not too long ago (3rd time) and couple things to make sure:
1. Format the USB prior to doing anything; MUST be FAT32
2. 16GB to 32GB max usb size
3. Download the update again
4. Add to usb
5. Disconnect properly from your computer
Try that then plug the USB update in...if that doesn't work then the dealer is my only other thought.