Originally Posted by Pixxal
jcil4ever did you ever get this resolved? The request code information in my setup screen is blank, and without that I am unable to even order the update. I've been harassing my dealer for 3 months and they have no solution for this, so I am looking for ideas.
Hi, I was able to resolve this; here
's what worked for me.
When this problem developed for me, my radio had just been replaced. So, I already had an update disk from my original radio. When I inserted the disk, it displayed
a "Requester Code", which seemed to work the same as a "Request Code," even though the latter was not
shown under system settings.
Of course, you'd need to have an update disc to get to this point... I had good luck using UConnect Customer Service
. Maybe they could help. Or maybe you could ask HERE to send you the disk and then you call them with the Request Code once you receive the disk.