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Old 08-29-2015, 12:40 PM
My Jeep: 2014 3.6L WK2
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Re: UConnect Map update problem

Originally Posted by Pixxal View Post
jcil4ever did you ever get this resolved? The request code information in my setup screen is blank, and without that I am unable to even order the update. I've been harassing my dealer for 3 months and they have no solution for this, so I am looking for ideas.

Hi, I was able to resolve this; here's what worked for me.

When this problem developed for me, my radio had just been replaced. So, I already had an update disk from my original radio. When I inserted the disk, it displayed a "Requester Code", which seemed to work the same as a "Request Code," even though the latter was not shown under system settings.

Of course, you'd need to have an update disc to get to this point... I had good luck using UConnect Customer Service. Maybe they could help. Or maybe you could ask HERE to send you the disk and then you call them with the Request Code once you receive the disk.

good luck

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