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  #13  
Old 06-17-2013, 09:29 AM
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Re: Uconnect / Steering Wheel Voice Commands not working anymore

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Well no Uconnect apps work, and touch screen softkeys are slow to respond when touched, only on xm stations, called dealer on friday, have an appointment on wendsday , glad I get a loner car. will let you know the outcome when it fixed
Well jeep was at the dealership 3 days, they could not correct the problem, they told me they have to contact chrysler, and the plan was to replace the computer, which they just can`t order, they need permission from the chrysler gods, they will contact me when things are set and parts are in.

I`ll give them a few days, and well see what happens, on the bright side, I had a 2013 chrysler 300, nice car,uconnect worked well in that, if things go sour, I might dump this jeep and get me one of those.
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  #14  
Old 06-17-2013, 09:52 AM
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Re: Uconnect / Steering Wheel Voice Commands not working anymore

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Originally Posted by SteveC View Post
Well jeep was at the dealership 3 days, they could not correct the problem, they told me they have to contact chrysler, and the plan was to replace the computer, which they just can`t order, they need permission from the chrysler gods, they will contact me when things are set and parts are in.

I`ll give them a few days, and well see what happens, on the bright side, I had a 2013 chrysler 300, nice car,uconnect worked well in that, if things go sour, I might dump this jeep and get me one of those.
Steve,

A this will likely take a few days and you are definitely running an old version of the software, why dont you try running the update. I figure you dont have much to loose and the update does address slowness to response.

UConnect updates available NOW!

The link above will take you to my post on the update. All you need to know is which radio you have. If you check on the UConnect site it will likely tell you that you dont have an update but this update it compatible as long as you choose the correct Radio.

After you update you may find that your apps go crazy for a couple of days updating but no worries, that seems to calm down and we know this update runs better than the version you currently have.
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Old 06-17-2013, 04:01 PM
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Re: Uconnect / Steering Wheel Voice Commands not working anymore

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Steve,

A this will likely take a few days and you are definitely running an old version of the software, why dont you try running the update. I figure you dont have much to loose and the update does address slowness to response.

UConnect updates available NOW!

The link above will take you to my post on the update. All you need to know is which radio you have. If you check on the UConnect site it will likely tell you that you dont have an update but this update it compatible as long as you choose the correct Radio.

After you update you may find that your apps go crazy for a couple of days updating but no worries, that seems to calm down and we know this update runs better than the version you currently have.
Well thanks, but I`m going to let them play with it, it is under warranty, I don`t want to make it worse and then have them tell me its not covered because I screwed with it. I`ll let you know how it all works out.
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  #16  
Old 06-17-2013, 04:06 PM
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Re: Uconnect / Steering Wheel Voice Commands not working anymore

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Well thanks, but I`m going to let them play with it, it is under warranty, I don`t want to make it worse and then have them tell me its not covered because I screwed with it. I`ll let you know how it all works out.
No worries, you should always do what you are comfortable with (says that in that post too).

The update is a customer installed update with customer instructions made by UConnect just so you are aware. They will be releasing updates using this method in the future.
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  #17  
Old 06-17-2013, 04:17 PM
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Re: Uconnect / Steering Wheel Voice Commands not working anymore

Steve,

I recommend that you download and print the instructions. Bring them with you to the dealer. I was in for another reason and asked the dealer if he wanted to do the update while it was there. The tech told the service writer that these systems update automatically. That night I installed it myself and then dropped the instructions off. The next day I got a thank you call. He said they had no idea.



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  #18  
Old 06-17-2013, 04:30 PM
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As always Bill has all the bright ideas!
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  #19  
Old 06-23-2013, 10:33 AM
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Re: Uconnect / Steering Wheel Voice Commands not working anymore

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Originally Posted by Willx View Post
No worries, you should always do what you are comfortable with (says that in that post too).

The update is a customer installed update with customer instructions made by UConnect just so you are aware. They will be releasing updates using this method in the future.
Well I just could not do nothing, screw it if I made it worse. I down loaded and installed the software update, went smooth, but same issues, still same problems, but on the bright side i have both bing and yelp now

Dealer ordered a replacement computer , we`ll wait and see
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Old 06-23-2013, 11:03 AM
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Quote:
Originally Posted by SteveC View Post

Well I just could not do nothing, screw it if I made it worse. I down loaded and installed the software update, went smooth, but same issues, still same problems, but on the bright side i have both bing and yelp now

Dealer ordered a replacement computer , we`ll wait and see
Could still be a hardware issue. No software update can fix that.
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  #21  
Old 06-23-2013, 11:37 AM
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Re: Uconnect / Steering Wheel Voice Commands not working anymore

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Could still be a hardware issue. No software update can fix that.
Yea after this, that is my thinking, it was still worth a shot thanks for your help, I`ll still let you know what the fix was after the dealer is done playing with it.
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  #22  
Old 06-23-2013, 11:43 AM
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Yea after this, that is my thinking, it was still worth a shot thanks for your help, I`ll still let you know what the fix was after the dealer is done playing with it.
We have 1 user who got a new radio and it has the latest version. So far so good, the light is visible at the end of the tunnel
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  #23  
Old 07-04-2013, 06:26 AM
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Re: Uconnect / Steering Wheel Voice Commands not working anymore

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We have 1 user who got a new radio and it has the latest version. So far so good, the light is visible at the end of the tunnel
well long story, short, car went to dealer yesterday, replaced entire radio, all is fine, more responsive than before, and has 13.19.0 software installed, will check nav and all uconnect apps out later today. hopefully this will be it and I`ll just have to worry about oil changes
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  #24  
Old 07-04-2013, 06:32 AM
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Quote:
Originally Posted by SteveC View Post

well long story, short, car went to dealer yesterday, replaced entire radio, all is fine, more responsive than before, and has 13.19.0 software installed, will check nav and all uconnect apps out later today. hopefully this will be it and I`ll just have to worry about oil changes
Check your VR too, if there are issues at all let me know. Newer software and radios have been very good!
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